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LOYLTYPAYS OFF

Deals Worth Up To RM2,098 Just For You

It’s always a rewarding experience with Kabel Besar, so we’re giving you deals worth up to RM2,098! Enjoy a better all-round Internet experience with higher speeds (including 2Gbps!), monthly discounts and free devices. Or, redeem sleek home devices like air purifiers to complement your lifestyle, while stocks last.

Check it out on Self Care!

TAKE ME THERE

Frequently Asked Questions

This campaign is our way of thanking our long-time subscribers with awesome deals valued up to RM2,098 that not only offer more savings but a better home Internet experience.

Eligible 100Mbps subscribers have the option to renew their contract and:

  • Redeem a free WiFi 5 device and enjoy Free 1 Month off their subscription fee; or
  • Triple their speed to 300Mbps with a free WiFi 5 device for an additional RM10/month.

They can get more bandwidth to keep up with increased usage and/or a bigger household as well as enjoy a device upgrade.

Eligible 500Mbps and 1Gbps subscribers, who are already on our higher bandwidth plans, get to enjoy discounts on their subscription fees and/or redeem free devices to widen their WiFi coverage with an upgrade and/or 24-month contract renewal.

If speed is what you’re looking for, then upgrade to our 2Gbps plan and be the fastest kid on the block. Log into Self Care and check if you’re covered.

This promotion is valid from 15 March 2023 until further notice.

Just log in to Self Care to check out what we’ve got in store for you!

The new subscription fee will take effect in your next bill.

You will be billed for voice service usage, purchase of device(s) and subscription fee(s) for other value-added service(s), if any.

Unfortunately, no. You can only enjoy one promotion at any time. Once submitted, you will not be able to change or select other promotions until after your request has been processed, as long as it’s still within the promotion period.

We offer a range of mesh-ready routers and nodes that when paired, deliver consistent speeds across your home.

When you place a mesh node in a WiFi dead zone, the node will capture and broadcast the wireless signal and speed of your router to hard-to-reach corners of your home. By placing mesh nodes in strategic spots throughout your home, you can create a seamless, stable WiFi network that keeps you connected no matter which room you’re in.

Find out more about our devices by visiting www.time.com.my/for-home/devices.

We will deliver and install the device for you on the appointment date you’ve chosen in Self Care.

Yes, absolutely! What’s more, if you upgrade within the promotion period, you’ll get to enjoy the promotion attached to the new upgraded plan, be it bill rebates and/or discounted devices. However, you will forfeit the discount you initially enjoyed and your 24-month contract will be reset.

If you upgrade your plan after the promotion period, any discount you may be enjoying will continue with no contract reset.

Do note that if you upgrade or downgrade out of your 300Mbps plan, you will no longer be able to opt back in to that speed plan, as it’s exclusive to 100Mbps customers above 20 months.

Any downgrade will result in the forfeiture of the discount and you’ll only be able to downgrade after the first 6 months of your contract.

If you terminate your 100Mbps, 500Mbps or 1Gbps subscription within the 24-month contract, you will:

  • Forfeit any discount you’ve been enjoying; and
  • Incur an early termination penalty of RM500.

If you terminate your 2Gbps subscription or any subsequent plan you’ve downgraded to, you’ll be charged a penalty equivalent to the total fees of your remaining contractual months.

Yes, you can reschedule your appointment up to three (3) times via Self Care.

Existing Time Fibre Home 500Mbps or 1Gbps subscribers who have been with us for 20 months or longer are eligible to receive a Philips Air Purifier 800 Series AC0820/30 worth RM689.

The device is given on a first-come, first-served basis, while stocks last.

This promotion starts from 16 June 2022 until stocks run out. Device is given on a first-come, first-served basis.

Just log in to Self Care to check out what we’ve got in store for you!

You are eligible for only one (1) promotion at any time. Upon acceptance of this promotion, you will not be able to change or select other promotions.

The Philips air purifier will be delivered to you within 21 working days from the date of payment of your new contract’s first bill. It will be sent via our delivery partner.

Yes, you can, but please note that you will not be allowed to downgrade your plan within the first 6 months of your contract for all deals listed under this loyalty campaign. The downgrade option will be made available from the 7th month onwards.

If you terminate your subscription within the first 6 months of your contract, you will incur a device penalty of RM500 on top of an early termination penalty of RM500.

If you terminate your plan within your 24-month contract tenure, you will be subject to a RM500 termination penalty.

Register your device with Philips via their website and visit their support page for any questions or assistance with their products.

The warranty for the Philips air purifier is covered by the manufacturer for 2 years. Please register the device online via their website.

Our delivery partner will send you an SMS with a tracking number. Alternatively, you can give them a call at 03-79832020 to check on your delivery status by passing the e-business team your tracking number.

Archives

Frequently Asked Questions

This campaign is our way of thanking our long-time subscribers with awesome deals valued up to RM1,618 that not only offer more savings but a better home Internet experience.

Eligible 100Mbps subscribers have the option to redeem a free WiFi 5 device with a contract renewal and/or triple their speed to 300Mbps with a free WiFi 5 device for an additional RM10/month. This gives them an option to get more bandwidth to keep up with increased usage and/or a bigger household as well as to optimise their home WiFi network.

Eligible 500Mbps and 1Gbps subscribers, who are already on our higher bandwidth plans, get to enjoy discounts on their subscription fees and/or redeem free devices to optimise their WiFi network with an upgrade and/or 24-month contract renewal.

If speed is what you’re looking for, then upgrade to our 2Gbps plan and be the fastest kid on the block. Log into Self Care and check if you’re covered!

This promotion is valid from 28 July 2021 until further notice.

Just log in to Self Care to check out what we’ve got in store for you!

The new subscription fee will take effect in your next bill.

You will be billed for voice service usage, purchase of device(s) and subscription fee(s) for other value-added service(s), if any.

You are eligible for only 1 promotion at any time. Upon acceptance of this promotion, you will not be able to change or select other promotions.

We offer a range of mesh-ready routers and nodes that when paired, deliver consistent speeds across your home.

When you place a mesh node in a WiFi dead zone, the node will capture and broadcast the wireless signal and speed of your router to hard-to-reach corners of your home. By placing mesh nodes in strategic spots throughout your home, you can create a seamless, stable WiFi network that keeps you connected no matter which room you’re in.

Find out more about our devices by visiting www.time.com.my/for-home/devices.

We will deliver and install the device for you on the appointment date you have selected in Self Care.

Yes, you can, but you will forfeit the RM20 monthly discount if you have taken up the 300Mbps offer.

For 500Mbps and 1Gbps subscribers who have taken up the 24-month contract renewal offer, you can still enjoy the RM10 monthly discount if you opt for an upgrade but downgrades will result in the forfeiture of this monthly discount.

Please note that you will not be allowed to downgrade your plan within the first 6 months of your contract for all deals listed under this loyalty campaign. The downgrade option will be made available from the 7th month onwards.

If you terminate your subscription within the first 6 months of your contract, you will incur a device penalty equivalent to the value of the one (1) free mesh node on top of a RM500 termination penalty. The device penalty does not apply to the router.

But if you terminate your 2Gbps subscription or any subsequent plans you have downgraded to, you will not have to pay a device penalty. You will, however, be charged a penalty equivalent to the total fees of your remaining contractual months.

Yes, you can reschedule your appointment up to three (3) times via Self Care.

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