This campaign is our way of thanking our long-time subscribers with awesome deals valued up to RM1,618 that not only offer more savings but a better home Internet experience.

Eligible 100Mbps subscribers have the option to redeem a free WiFi 5 device with a contract renewal and/or triple their speed to 300Mbps with a free WiFi 5 device for an additional RM10/month. This gives them an option to get more bandwidth to keep up with increased usage and/or a bigger household as well as to optimise their home WiFi network.

Eligible 500Mbps and 1Gbps subscribers, who are already on our higher bandwidth plans, get to enjoy discounts on their subscription fees and/or redeem free devices to optimise their WiFi network with an upgrade and/or 24-month contract renewal.

If speed is what you’re looking for, then upgrade to our 2Gbps plan and be the fastest kid on the block. Log into Self Care and check if you’re covered!

This promotion is valid from 28 July 2021 until further notice.

Just log in to Self Care to check out what we’ve got in store for you!

The new subscription fee will take effect in your next bill.

You will be billed for voice service usage, purchase of device(s) and subscription fee(s) for other value-added service(s), if any.

You are eligible for only 1 promotion at any time. Upon acceptance of this promotion, you will not be able to change or select other promotions.

We offer a range of mesh-ready routers and nodes that when paired, deliver consistent speeds across your home.

When you place a mesh node in a WiFi dead zone, the node will capture and broadcast the wireless signal and speed of your router to hard-to-reach corners of your home. By placing mesh nodes in strategic spots throughout your home, you can create a seamless, stable WiFi network that keeps you connected no matter which room you’re in.

Find out more about our devices by visiting www.time.com.my/for-home/devices.

We will deliver and install the device for you on the appointment date you have selected in Self Care.

Yes, you can, but you will forfeit the RM20 monthly discount if you have taken up the 300Mbps offer.

For 500Mbps and 1Gbps subscribers who have taken up the 24-month contract renewal offer, you can still enjoy the RM10 monthly discount if you opt for an upgrade but downgrades will result in the forfeiture of this monthly discount.

Please note that you will not be allowed to downgrade your plan within the first 6 months of your contract for all deals listed under this loyalty campaign. The downgrade option will be made available from the 7th month onwards.

If you terminate your subscription within the first 6 months of your contract, you will incur a device penalty equivalent to the value of the one (1) free mesh node on top of a RM500 termination penalty. The device penalty does not apply to the router.

But if you terminate your 2Gbps subscription or any subsequent plans you have downgraded to, you will not have to pay a device penalty. You will, however, be charged a penalty equivalent to the total fees of your remaining contractual months.

Yes, you can reschedule your appointment up to three (3) times via Self Care.