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Promotions

General

This promotion is as specified in the Promotion Information Details (“Promotion”) and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions”). Customers’ attention is drawn to the Promotion Information Details:-

  1. This Promotion is only applicable during the Promotion Period beginning on the start date and shall continue in effect until its expiry or sooner cancelled by TIME. TIME reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
  2. This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between TIME and the customer.
  3. Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications and is not an Eligible Customer is not entitled to the provision of the Promotion.
  4. TIME may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher) or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that TIME is obliged to provide the equivalent Value if TIME changes, amends or modifies the Promotion.
  5. If there are multiple promotions available during the same Promotion Period, including this Promotion, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available at the same time.
  6. TIME reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
  7. If the Promotion is the provision of a free gift or a voucher from TIME’s partners, suppliers or subcontractors, TIME and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a free gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against TIME, which is deemed not to be a supplier.
  8. If the Promotion is the provision of a Monthly Rebate or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with TIME before the expiry of the minimum period or if there is no minimum period specified, then twelve months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and TIME may seek to recover all earlier provided rebates on the basis that customer warrants to stay a customer of TIME for the minimum period or twelve months (as the case may be).
  9. In addition, no advice or information obtained (whether orally or written) by the customer from TIME, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
  10. TIME reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  11. If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
  12. All personal information provided by customer is subject to TIME’s Privacy Policy (details of which are available at http://www.time.com.my/privacy-policy).
  13. Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.



Approved by LRA/14Jul2017-Ref: 20171209

TIME Rewards (15 July 2018 - Ongoing)

This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available at www.time.com.my/terms-and-conditions. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance of the Promotion Terms and Conditions.

Promotion Information Details

Promotion Type Free reward
Promotion Description Selected Customers who log in to TIME’s Self Care portal during the Promotion Period at selfcare.time.com.my will stand a chance to claim a Free Gift.
Promotion Period Starts from 15 July 2018
Value Subject to Monthly Reward at TIME’s discretion
Eligible Customers Residential
Promotion Qualifications 1. The reward will be made available on the 15th of each month within the Promotion Period and customers will have to log in to TIME’s Self Care portal during the said period to qualify for the Promotion.
2. All active customers are eligible for the Promotion. However, customers who have successfully claimed a reward in accordance with this Promotion will no longer qualify for further rewards under this Promotion for the remainder of 2018.
3. Rewards are available on a first-come-first-served basis and while stocks last.
4. The reward will be in the form of a voucher code and customers who successfully claim the reward are required to redeem the reward as per the instructions specified in TIME’s Self Care portal.
5. For rewards which are to be redeemed at the relevant third party merchant’s outlets or premises, customers are required to log in to TIME’s Self Care portal to obtain the voucher code and present the voucher code to the third party merchant’s outlet staff for redemption and validation.
6. The rewards have to be redeemed within the voucher validity period as specified in TIME’s Self Care portal.
Special Promotion Terms 1. The rewards are provided on an “as is” basis and are not exchangeable for cash or in kind.
2. The rewards claimed are non-transferable.
3. Each voucher code is available for a single redemption only. Multiple redemptions using the same voucher code are not allowed.
4. Additional terms and conditions for each reward are applicable and can be found in TIME’s Self Care portal.



Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details ("Promotion") and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions ("Terms and Conditions"). Customer's attention is drawn to the Promotion Information Details:-


1 This Promotion is only applicable during the Promotion Period beginning on the start date and shall continue in effect until its expiry or sooner cancelled by TIME. TIME reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
2 This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between TIME and the customer.
3 Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications and is not an Eligible Customer is not entitled to the provision of the Promotion.
4 TIME may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher) or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that TIME is obliged to provide the equivalent Value if TIME changes, amends or modifies the Promotion.
5 If there are multiple promotions available during the same Promotion Period, including this Promotion, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available at the same time.
6 TIME reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
7 If the Promotion is the provision of a free gift or a voucher from TIME’s partners, suppliers or subcontractors, TIME and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a free gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against TIME, which is deemed not to be a supplier.
8 If the Promotion is the provision of a Monthly Rebate or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with TIME before the expiry of the minimum period or if there is no minimum period specified, then twelve months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and TIME may seek to recover all earlier provided rebates on the basis that customer warrants to stay a customer of TIME for the minimum period or twelve months (as the case may be).
9 In addition, no advice or information obtained (whether orally or written) by the customer from TIME, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
10 TIME reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
11 If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
12 All personal information provided by customer is subject to TIME’s Privacy Policy (details of which are available at http://www.time.com.my/privacy-policy).
13 Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.
TIME Fibre Business Internet 20Mbps Online Promo (1 May 2018 - 31 March 2019)

SALES PROMOTION FOR FIXED DURATION

This promotion is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available at www.time.com.my/terms-and-conditions. Acceptance of a promotional gift, vouchers, discounts or rebates by Eligible Customers will be deemed to be acceptance of the Promotion Terms and Conditions.

Promotion Information Details

Promotion Type Monthly Discounts
Promotion Description TIME is offering a RM50 monthly discount to new subscribers who sign up for the TIME Fibre Business Internet 20Mbps plan through TIME’s dealers or client managers, as well as via TIME’s online portal at http://www.time.com.my/, for all buildings where TIME provides the relevant services during the Promotion Period.
Promotion Period Commences on 01-May-18
Expires on 31-Mar-19
Value RM50 monthly discount per subscriber
Eligible Customers Small & Medium Enterprise
Promotion Qualifications An occupant of any building who signs up with a TIME dealer, client manager or online during Promotion Period.
How will it be provided Credited equally over subscriber’s full monthly bills



Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details ("Promotion") and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions ("Terms and Conditions"). It is important that customers read these Terms and Conditions together with the Promotion Information Details:-


1 This Promotion is only applicable during the Promotion Period. TIME reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice to Eligible Customers.
2 This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between TIME and the Eligible Customer.
3 his Promotion is only available to Eligible Customers. In order to be an Eligible Customer, customers must meet the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications and is not an Eligible Customer is not entitled to the provision of the Promotion.
4 TIME may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher), the Value of the discount offered or the Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that TIME is obliged to provide the equivalent Value if TIME changes, amends or modifies the Promotion.
5 If there are multiple promotions available during the Promotion Period, and the customer is an Eligible Customer for more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available during the same period of time.
6 TIME reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
7 If the Promotion is the provision of a free gift or a voucher from TIME’s partners, suppliers or subcontractors, TIME and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a free gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against TIME, which is deemed not to be a supplier.
8 If the Promotion is the provision of a Monthly Rebate, Monthly Discount or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with TIME before the expiry of the minimum period or if there is no minimum period specified, then twelve (12) months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and TIME may seek to recover all earlier provided rebates or discounts on the basis that customer warrants to stay a customer of TIME for the minimum period or twelve (12) months (as the case may be).
9 In addition, no advice or information obtained (whether orally or written) by the customer from TIME, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
10 TIME reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
11 If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
12 All personal information provided by customer is subject to TIME’s Privacy Policy (details of which are available at http://www.time.com.my/privacy-policy).
13 Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are special Promotion Terms drawn up, then such special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.
TIME Fibre Business Internet 50Mbps & 100Mbps Promo (1 May 2018 - 31 March 2019)

SALES PROMOTION FOR FIXED DURATION

This promotion is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available at www.time.com.my/terms-and-conditions. Acceptance of a promotional gift, vouchers, discounts or rebates by Eligible Customers will be deemed to be acceptance of the Promotion Terms and Conditions.

Promotion Information Details

Promotion Type Monthly Rebates
Promotion Description TIME is offering monthly rebates to new subscribers who sign up for the TIME Fibre Business Internet 50Mbps and 100Mbps plans through TIME’s dealers, client managers and via TIME’s online portal at http://www.time.com.my/, for all buildings which TIME provides the relevant services during the Promotion Period.
Promotion Period Commences on 01-May-18
Expires on 31-Mar-19
Value • RM1200 (TIME Fibre Business Internet - 100Mbps)
• RM480 (TIME Fibre Business Internet - 50Mbps)
Eligible Customers Small & Medium Enterprise
Promotion Qualifications An occupant of any buildings who signs up with a TIME dealer, client manager or online during Promotion Period.
How will it be provided Credited equally over subscriber’s twenty four (24) monthly bills



Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details ("Promotion") and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions ("Terms and Conditions"). It is important that customers’ read these Terms and Conditions together with the Promotion Information Details:-


1 This Promotion is only applicable during the Promotion Period. TIME reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice to Eligible Customers.
2 This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between TIME and the Eligible Customer.
3 This Promotion is only available to Eligible Customers. In order to be an Eligible Customer, customers must meet the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications and is not an Eligible Customer is not entitled to the provision of the Promotion.
4 TIME may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher), the Value of the discount offered or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that TIME is obliged to provide the equivalent Value if TIME changes, amends or modifies the Promotion.
5 If there are multiple promotions available during the Promotion Period, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available during the same period of time.
6 TIME reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
7 If the Promotion is the provision of a free gift or a voucher from TIME’s partners, suppliers or subcontractors, TIME and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an "as is" basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a free gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against TIME, which is deemed not to be a supplier.
8 If the Promotion is the provision of a Monthly Rebate, Monthly Discount or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with TIME before the expiry of the minimum period or if there is no minimum period specified, then twelve (12) months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and TIME may seek to recover all earlier provided rebates on the basis that customer warrants to stay a customer of TIME for the minimum period or twelve (12) months (as the case may be).
9 In addition, no advice or information obtained (whether orally or written) by the customer from TIME, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
10 TIME reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
11 If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
12 All personal information provided by customer is subject to TIME’s Privacy Policy (details of which are available at http://www.time.com.my/privacy-policy).
13 Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are special Promotion Terms drawn up, then such special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.
TIME Fibre Home Broadband RM100 Online Promotion (1 February 2017 - Ongoing)

This RM100 Online Promotion (“Promotion”) is strictly made available to new online registrations of TIME Fibre Home Broadband during the promotion period starting from 1 February 2017 (“Commencement Date”) and is subject to the following terms and conditions (“Terms and Conditions”) :-

  1. This Promotion is only applicable during the promotion period beginning on the Commencement Date and shall continue in effect until otherwise determined by TIME. TIME reserves the right to cease the Promotion at any time without any prior notice.
  2. Online registrations MUST be submitted through TIME’s official website at time.com.my to qualify for the Promotion.
  3. If there are multiple promotions available, including this Promotion, the customer is only eligible for one promotion and must make a choice. Once the customer has chosen the Promotion, the customer is no longer eligible for other promotions that are available at the same time.
  4. This Promotion entitles the new subscriber to a one time RM100 off on first month bill based on the subscribed broadband package price only.
  5. TIME reserves the right to and may refuse the provision of RM100 Promo to any customers who do not meet the applicable criteria.
  6. Subscribers of TIME Fibre Home Broadband via Astro IPTV are NOT eligible for this promotion.
  7. TIME and its officers, directors, employees, agents, suppliers and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied. TIME and its officers, directors, employees, agents, suppliers and/or subcontractors specifically disclaim the implied warranties of title, merchantability, performance, fitness for a particular purpose, satisfactory quality or non-infringement of any third party’s intellectual property or proprietary rights. In addition, no advice or information obtained (whether orally or written) by the subscriber from TIME shall create any warranty.
  8. TIME reserves the right to revise, amend, or modify these Terms and Conditions and you shall be bound by such revision, amendment, and/or modification. Continued access and use of the Service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  9. All other terms and conditions governing the use of the Service shall apply herein with the necessary changes.
TIME Fibre Business Internet 50Mbps & 100Mbps Promo (7 February 2018 - 30 April 2018)

SALES PROMOTION FOR FIXED DURATION

This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available here. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance to the Promotion Terms and Conditions.

Promotion Information Details

Promotion Type Monthly Rebates

Promotion Description

TIME is offering monthly rebates to new subscribers who sign up for the TIME Fibre Business Internet 50Mbps and 100Mbps plans through TIME’s dealers, client managers and via TIME’s online portal at http://www.time.com.my, for all buildings which TIME provides the relevant services during the Promotion Period.

Promotion Period

Commences on 07-Feb-18
Expires on 30-Apr-18

Value

• RM1000 (TIME Fibre Business Internet 100Mbps)
• RM500 (TIME Fibre Business Internet 50Mbps)

Eligible Customers

Small & Medium Enterprise

Promotion Qualifications

A resident of any buildings who signs up with a TIME dealer, client manager or online during Promotion Period

How will it be provided

Credited equally over ten (10) monthly bills

Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details (“Promotion”) and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions”). It is important that customers’ read these Terms and Conditions together with the Promotion Information Details:-

  • This Promotion is only applicable during the Promotion Period. TIME reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice to Eligible Customers.
  • This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between TIME and the Eligible Customer.
  • This Promotion is only available to Eligible Customers. In order to be an  Eligible Customer, customers must meet the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications and is not an Eligible Customer is not entitled to the provision of the Promotion.
  • TIME may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher) or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that TIME is obliged to provide the equivalent Value if TIME changes, amends or modifies the Promotion.
  • If there are multiple promotions available during the Promotion Period, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available during the same period of time.
  • TIME reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
  • If the Promotion is the provision of a free gift or a voucher from TIME’s partners, suppliers or subcontractors, TIME and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a free gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against TIME, which is deemed not to be a supplier.
  • If the Promotion is the provision of a Monthly Rebate or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with TIME before the expiry of the minimum period or if there is no minimum period specified, then twelve (12) months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and TIME may seek to recover all earlier provided rebates on the basis that customer warrants to stay a customer of TIME for the minimum period or twelve (12) months (as the case may be).
  • In addition, no advice or information obtained (whether orally or written) by the customer from TIME, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
  • TIME reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  • If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
  • All personal information provided by customer is subject to TIME’s Privacy Policy (details of which are available at http://www.time.com.my/privacy-policy).
  • Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are special Promotion Terms drawn up, then such special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.

1=0 Pay Nothing For Your 1st Month Promotion (23 March 2018 - 8 April 2018)

This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available at www.time.com.my/terms-and-conditions. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance to the Promotion Terms and Conditions.

Promotion Type One-off Rebate

Promotion Description

TIME is offering a FREE 1 month broadband charges for any new subscribers who choose to sign up for TIME Fibre Home Broadband package during the promotional period.

Promotion Period

Starts from 23-Mar-18

Expires on 08-Apr-18

Value

FREE 1 month broadband charges – RM149 / RM189 / RM299 – based on package subscribed.

Eligible Customers

Residential

Promotion Qualifications

For NEW subscribers who sign up through all sales channel during promotional period.

How will it be provided

One time sum credited to the first full month's bill

Special Promotion Terms

Only for sign-up on TIME Fibre Home Broadband, 24-months contract – not applicable for 12-months contract.

Other promotions are not applicable.

Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details (“Promotion”) and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions”). Customers’ attention is drawn to the Promotion Information Details:-

  1. This Promotion is only applicable during the Promotion Period beginning on the start date and shall continue in effect until its expiry or sooner cancelled by TIME. TIME reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
  2. This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between TIME and the customer.
  3. Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications and is not an Eligible Customer is not entitled to the provision of the Promotion.
  4. TIME may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher) or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that TIME is obliged to provide the equivalent Value if TIME changes, amends or modifies the Promotion.
  5. If there are multiple promotions available during the same Promotion Period, including this Promotion, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available at the same time.
  6. TIME reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
  7. If the Promotion is the provision of a free gift or a voucher from TIME’s partners, suppliers or subcontractors, TIME and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a free gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against TIME, which is deemed not to be a supplier.
  8. If the Promotion is the provision of a Monthly Rebate or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with TIME before the expiry of the minimum period or if there is no minimum period specified, then twelve months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and TIME may seek to recover all earlier provided rebates on the basis that customer warrants to stay a customer of TIME for the minimum period or twelve months (as the case may be).
  9. In addition, no advice or information obtained (whether orally or written) by the customer from TIME, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
  10. TIME reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  11. If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
  12. All personal information provided by customer is subject to TIME’s Privacy Policy (details of which are available at http://www.time.com.my/privacy-policy).
  13. Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.
TIME Fibre Business Internet RM100 Online Promotion (1 August 2017 – 6 February 2018)

SALES PROMOTION FOR SPECIFIED DURATION

This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available here. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance to the Promotion Terms and Conditions.

Promotion Information Details

Promotion Type One-off Rebate

Promotion Description

TIME is offering RM100 off the first bill for new subscribers who signs up for a TIME Fibre Business Internet plan through TIME’s official website at www.time.com.my.

Promotion Period

Starts from 01-Aug-17

Expires on 5-Feb-18

Value

RM100

Eligible Customers

Small & Medium Enterprise

Promotion Qualifications

For new subscribers who signs up through TIME’s official website at www.time.com.my.

How will it be provided

One time sum credited to the first month's bill

Special Promotion Terms

N/A

Exabytes Partnership Promotion (1 Jun - 31 December 2017)

This Exabytes Partnership Promotion is made available to new eligible subscribers of TIME Fibre Business Internet during the promotion period from 1 June 2017 to 31 December 2017 (inclusive) (“Promotion Period”) and is subject to these terms and conditions (“Terms and Conditions”) :-

  1. This promotion is only applicable during the Promotion Period, and TIME may revise or extend the Promotion Period at any time without any prior notice.
  2. This promotion is only applicable to new registrations of TIME Fibre Business Internet packages during the Promotion Period who have registered for Exabytes Cockroach Startup Program (“Eligible Subscribers”).
  3. The Eligible Subscribers will receive a unique promo code after registration for the Exabytes Cockroach Startup Program. This unique promo code MUST be applied through online registration for TIME Fibre Business Internet services via TIME’s official website at www.time.com.my.
  4. This promotion entitles Eligible Subscribers to a 20% discount off the standard monthly fee of TIME Fibre Business Internet packages which are currently as follows:
    TIME Fibre Business Internet

    Speed

    50 Mbps 100 Mbps

    Standard Monthly Fee

    RM 338

    RM 398

  5. If there are multiple promotions available, including this promotion, the customer is only eligible for one promotion and must make a choice. Once the customer has chosen the promotion, the customer is no longer eligible for other promotions that are available at the same time.
  6. TIME reserves the right to and may refuse the provision of this promotion to any subscribers who do not meet the applicable criteria.
  7. This promotion is provided on an “as is” basis and neither TIME nor its officers, directors, employees, agents, suppliers and/or subcontractors provide any warranty or condition, whether express or implied, any implied warranties of title, merchantability, performance, fitness for a particular purpose, satisfactory quality or non-infringement of any third party’s intellectual property or proprietary rights. In addition, no advice or information obtained (whether orally or written) by the subscriber from TIME shall create any warranty.
  8. TIME reserves the right to revise, amend, or modify these Terms and Conditions and you shall be bound by such revision, amendment, and/or modification. Continued access and use of the Service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  9. All other terms and conditions governing the use of the TIME Fibre Business Internet service shall apply herein with the necessary changes.
RM100 Promo (15 Jun – 20 Jun 2017)

This RM100 Promo is strictly made available to new sign up of TIME Fibre Home Broadband during the promotion period from 15 June to 20 June 2017 (inclusive) (“Promotion Period”) and is subject to the following terms and conditions (“Terms and Conditions”) :-

  1. This promotion is only applicable during the Promotion Period. TIME reserves the right to amend the Promotion Period at any time without any prior notice.
  2. This promotion is only applicable for new registration and strictly available to selected customers who sign up for the Service package for 24 months within the specific promotion allocation.
  3. If there are multiple promotions available, including this promotion, the customer is only eligible for one promotion and must make a choice. Once the customer has chosen the promotion, the customer is no longer eligible for other promotions that are available at the same time.
  4. This promotion entitles new subscriber to a one time RM100 off the first month bill based on the subscribed broadband package price only.
  5. TIME reserves the right to and may refuse the provision of RM100 Promo to any customers who do not meet the applicable criteria.
  6. Subscribers of TIME Fibre Home Broadband via Astro IPTV are NOT eligible for this promotion.
  7. TIME and its officers, directors, employees, agents, suppliers and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied. TIME and its officers, directors, employees, agents, suppliers and/or subcontractors specifically disclaim the implied warranties of title, merchantability, performance, fitness for a particular purpose, satisfactory quality or non-infringement of any third party’s intellectual property or proprietary rights. In addition, no advice or information obtained (whether orally or written) by the subscriber from TIME shall create any warranty.
  8. TIME reserves the right to revise, amend, or modify these Terms and Conditions and you shall be bound by such revision, amendment, and/or modification. Continued access and use of the Service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  9. All other terms and conditions governing the use of the Service shall apply herein with the necessary changes.
500Mbps Turns One (23 Mar – 26 Mar 2017)

New Subscribers

This 500Mbps Turns One promotion (“ Promotion ”) is strictly made available to new subscribers of TIME Fibre Home Broadband services (the “ Service ”) during the promotion period from 23 – 26 March 2017 (inclusive) (“ Promotion Period ”) and is subject to the following terms and conditions (“ Terms and Conditions ”) :-

  1. This promotion is only applicable during the Promotion Period. TIME reserves the right to amend the Promotion Period at any time without any prior notice.
  2. If there are multiple promotions available, including this Promotion, the subscriber is only eligible for one promotion and must make a choice. Once the subscriber has chosen the promotion, the subscriber is no longer eligible for other promotions that are available at the same time.
  3. This Promotion entitles the new subscriber to a service credit on the subscriber’s bill(s) based on the subscribed Service. Such service credit shall only be automatically set off against the monthly Service charges until the total entitled service credits have been depleted. Service credits are not exchangeable for cash. The service credit scheme is set out as follows :-
    Plan Service Credit Entitlement Payment For
    1 st Month Bill
    Payment For
    2 nd Month Bill
    TIME Fibre Home Broadband 500Mbps RM500 Monthly Charges: RM299

    LESS Service Credit: (RM299)

    Total To Pay: RM0
    Monthly Charges: RM299

    LESS Service Credit: (RM201)

    Total To Pay: RM98
    TIME Fibre Home Broadband 300Mbps RM300 Monthly Charges: RM189

    LESS Service Credit: (RM189)

    Total To Pay: RM0
    Monthly Charges: RM189

    LESS Service Credit: (RM111)

    Total To Pay: RM78
    TIME Fibre Home Broadband 100Mbps RM100
    Monthly Charges: RM149

    LESS Service Credit: (RM100)

    Total To Pay: RM49
    Not Applicable
  4. TIME reserves the right to and may refuse the provision of the Promotion to any subscribers who do not meet the applicable criteria.
  5. Subscribers of TIME Fibre Home Broadband via Astro IPTV are NOT eligible for this promotion.
  6. TIME and its officers, directors, employees, agents, suppliers and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied. TIME and its officers, directors, employees, agents, suppliers and/or subcontractors specifically disclaim the implied warranties of title, merchantability, performance, fitness for a particular purpose, satisfactory quality or non-infringement of any third party’s intellectual property or proprietary rights. In addition, no advice or information obtained (whether orally or written) by the subscriber from TIME shall create any warranty.
  7. TIME reserves the right to revise, amend, or modify these Terms and Conditions and you shall be bound by such revision, amendment, and/or modification. Continued access and use of the Service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  8. All other terms and conditions governing the use of the Service shall apply herein with the necessary changes.

Surprise Giveaway
Existing Subscribers

This 500Mbps Turns One – Surprise Giveaway (“Reward”) organised by TT dotCom Sdn Bhd (“TIME”) is made available to all subscribers of TIME Fibre Home Broadband services (“Service”) and is subject to these terms and conditions (“Terms and Conditions”) :-

  1. This Reward is only applicable from 23 March 2017 – 26 March 2017 (inclusive) (“Reward Period”). TIME may revise or extend the Reward Period at any time without any prior notice.
  2. The Promotion is only applicable for subscribers whose Service has been successfully activated by 26 March 2017.
  3. For the duration of the Reward Period, all eligible subscribers stand a chance to win a mystery gift by logging in to the TIME Self Care Portal at selfcare.time.com.my, clicking on the Surprise Giveaway button and popping any of the floating balloons.
  4. There are a total of 500 gifts to be popped daily during the Reward Period. Subscribers who are successful in popping a balloon will be limited to only ONE (1) mystery gift throughout the Promotion Period, subject to the availability of the gifts.
  5. Subscribers who have won a mystery gift will have to redeem the gift within the specified validity period and adhere to the redemption terms and conditions for each gift/merchant which shall be separately prescribed.
  6. All mystery gifts are non-refundable and cannot be exchanged for cash. TIME reserves the right in its sole discretion to substitute the mystery gifts with alternative reward(s) of the same value.
  7. TIME reserves the right to and may refuse the provision of any benefits under this Reward to any customers at its sole discretion.
  8. This Reward is provided on an “as is” basis and neither TIME nor its officers, directors, employees, agents, suppliers and/or subcontractors provide any warranty or condition, whether express or implied, any implied warranties of title, merchantability, performance, fitness for a particular purpose, satisfactory quality or non-infringement of any third party’s intellectual property or proprietary rights. In addition, no advice or information obtained (whether orally or written) by the subscriber from TIME shall create any warranty.
  9. TIME reserves the right to revise, amend, or modify these Terms and Conditions and you shall be bound by such revision, amendment, and/or modification. Continued access and use of the Service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  10. All other terms and conditions governing the use of the Service shall apply herein with the necessary changes.

500 Minutes Free Voice Calls
Existing Subscribers

This 500Mbps Turns One – 500 Minutes Free Voice Calls (“Reward”) organised by TT dotCom Sdn Bhd (“TIME”) is made available to all active subscribers of TIME Fibre Home Broadband with a TIME Voice Home (“Service”) and is subject to these terms and conditions (“Terms and Conditions”) :-

  1. This Reward is only applicable from 23 March 2017 – 26 March 2017 (inclusive) (“Reward Period”). TIME may revise or extend the Reward Period at any time without any prior notice.
  2. The Reward is only applicable for subscribers whose Service has been successfully activated by 26 March 2017.
  3. For the duration of the Reward Period, all eligible subscribers are entitled to a total of 500 minutes of free voice calls to any domestic fixed or mobile number, as well as IDD calls to 60 selected countries (click here for the full listing). The free minutes may be used by the subscribers as necessary and interchanged between domestic fixed and mobile number, as well as IDD calls (to the applicable 60 countries), up to a collective maximum of 500 minutes.
  4. Any unutilised balance at the end of the Reward Period will not be refunded. Voice calls exceeding the 500 free minutes shall be charged at the applicable rate or deducted from the subscribers’ voice plan, as the case may be.
  5. TIME reserves the right to and may refuse the provision of any benefits under this Reward to any subscriber at its sole discretion.
  6. This Reward is provided on an “as is” basis and neither TIME nor its officers, directors, employees, agents, suppliers and/or subcontractors provide any warranty or condition, whether express or implied, any implied warranties of title, merchantability, performance, fitness for a particular purpose, satisfactory quality or non-infringement of any third party’s intellectual property or proprietary rights. In addition, no advice or information obtained (whether orally or written) by the subscriber from TIME shall create any warranty.
  7. TIME reserves the right to revise, amend, or modify these Terms and Conditions and you shall be bound by such revision, amendment, and/or modification. Continued access and use of the Service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  8. All other terms and conditions governing the use of the Service shall apply herein with the necessary changes.
Häagen-Dazs Redemption Programme (1 Feb – 31 December 2017)

This TIME Rewards - Häagen-Dazs Redemption Programme (“Reward Programme”) is strictly made available to individual subscribers (i.e. non-corporate/business subscribers) of TIME Fibre Home Broadband (“Service”) during the programme period from 1 February 2017 to 31 December 2017 (inclusive) (“Reward Programme Period”) and is subject to these terms and conditions (“Terms and Conditions”) :-

  1. This Reward Programme is only applicable during the Reward Programme Period, and TIME may revise or extend the Reward Programme Period at any time without any prior notice.
  2. This Reward Programme is only applicable to individual subscribers of the Service who have completed a minimum of one (1) year’s subscription and whose Service is active. Individual subscribers who have terminated their Service or who are serving their termination notice during the specified Reward Programme Period will not be eligible for this Reward Programme.
  3. This Reward Programme entitles the individual subscriber to a complimentary 1 cone x 1 single flavour scoop of Häagen-Dazs Ice Cream (“Reward”) at any of the 21 Häagen-Dazs outlets within Malaysia for take-away transactions only.
  4. Method of redemption:
    1. The eligible individual subscriber will receive a notification (via a mode of communication deemed appropriate by TIME) on his/her anniversary month (i.e. the same month when the Service was activated at least one year prior) informing the individual subscriber that the Reward is eligible for redemption.
    2. Upon such notification, the individual subscriber must redeem the Reward within the same calendar month that the notification was received i.e. the individual subscriber’s anniversary month (“Redemption Period”). Redemption of the Reward is not permitted beyond the Redemption Period.
    3. The eligible individual subscriber is required to provide his/her MyKad number (or passport number for non-Malaysian subscribers) at any Häagen-Dazs outlet for verification of eligibility by Häagen-Dazs personnel.
  5. Each individual subscriber account shall only be entitled to one (1) redemption of the Reward during the Redemption Period, no duplication or additional redemptions are permitted.
  6. At any time, in the event any individual subscriber account has been or is to be transferred to a new account holder, such new account holder shall not be entitled to the Reward. Only the original account holder is entitled to redeem the Reward.
  7. TIME reserves the right to and may refuse the provision of the Reward Programme to any subscribers at its sole discretion.
  8. Subscribers of TIME Fibre Home Broadband via Astro IPTV are NOT eligible for this Reward Programme.
  9. This Reward Programme is provided on an “as is” basis and neither TIME nor its officers, directors, employees, agents, suppliers and/or subcontractors provide any warranty or condition, whether express or implied, any implied warranties of title, merchantability, performance, fitness for a particular purpose, satisfactory quality or non-infringement of any third party’s intellectual property or proprietary rights. In addition, no advice or information obtained (whether orally or written) by the subscriber from TIME shall create any warranty.
  10. TIME excludes all liability and the subscriber shall assume full liability and responsibility in the event of any liability, mishap, injury, loss, damage, claim or accident resulting from your participation and redemption under this Reward Programme.
  11. TIME reserves the right to revise, amend, or modify these Terms and Conditions and you shall be bound by such revision, amendment, and/or modification. Continued access and use of the Service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  12. All other terms and conditions governing the use of the Service shall apply herein with the necessary changes.
Archives

Website Usage

  1. Agreement to Access

    In accessing to and/or using this Website the Customer hereby agrees to abide by the following terms and conditions. If the Customer does not wish to be bound by these terms and conditions, the Customer may not access or use this Website. The Customer’s use or access of this Website constitutes the Customer’s agreement to these terms and conditions.

  2. Definitions & Interpretations

    ”Content” means the text, information, images, photographs, software, products, graphics, logos, illustrations, descriptions, data, services and all other material provided on this Website, as well as the selection, assembly and arrangement thereof.

    "Law" means and includes the Communications and Multimedia Act, 1998, its regulations and any other laws, Regulations, Statutes, Acts or By-laws currently in force in Malaysia from time to time.

    "Customer" means the party who has agreed to subscribe to or utilise the Services stated herein.

    "Services" means any functions, features, communication facilities or facilities made available by TIME from time to time subscribed or to be subscribed by the Customer in connection with the Services.

    "TIME" means TIME dotCom Bhd. (formerly known as "TIME Telecommunications Holdings Bhd.") (Company No. 413292-P), a company incorporated in Malaysia under the Companies Act, 1965 having its registered address at No.14, Jalan Majistret U1/26 Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Darul Ehsan and/or its subsidiaries licensed to provide the Services.

    Unless the context otherwise requires, words denoting the singular number shall include the plural and vice versa and words denoting natural person shall include corporations and partnerships.

    Words denoting the masculine gender shall include the feminine and neuter genders and vice versa.

  3. Modifications of Terms and Conditions

    TIME reserves the right to amend, modify or vary at any time without any prior notice to the Customer, the terms and conditions herein contained and/or the Specific Terms and Conditions and the Customer shall be bound to observe and comply with any such variation, addition or amendment. Notice of such changes may be given to the Customer and/or up-dated in this Website but the changes shall take effect from the date the changes were made. The Customer shall be deemed to be apprised of and be bound by any modification by TIME to these terms and conditions and/or the Specific Terms and Conditions. ANY ACCESS OR USE OF THIS WEBSITE BY THE CUSTOMER AFTER NOTICE OF REVISIONS OR ADDITIONS TO THESE TERMS AND CONDITIONS AND/OR THE SPECIFIC TERMS AND CONDITIONS SHALL CONSTITUTE AND BE DEEMED TO BE THE CUSTOMER’S AGREEMENT TO SUCH REVISIONS OR ADDITIONS.

  4. Affiliates

    Any links to third party sites from this Website shall not be construed as a form of authorisation, endorsement, sponsorship nor any partnership whether expressly or implied. TIME is not in control of the third party sites and shall not be responsible for the contents of the third party sites. The Customer shall bear all risk in accessing the third party sites and in the using of the products and services contained therein.

  5. Content

    The text, information, images, photographs, software, products, graphics, logos, illustrations, descriptions, data, services and all other material provided on this Website, as well as the selection, assembly and arrangement thereof, are referred to collectively as the "Content".

    The Content may contain errors, omissions, or typographical errors or may be out of date. TIME may change, delete, or update any Content at any time and without prior notice. The Content is provided for informational purposes only and is not binding on TIME in any way except to the extent it is specifically indicated to be so.

    The Customer may view and use the Content only for the Customer’s personal information and for ordering on the products, services offered in this Website, and for no other purpose, and the Customer shall retain intact all copyright and other proprietary notices. Except as provided in the foregoing, TIME does not grant to the Customer or any person any right to use, reproduce, copy, modify, transmit, display, publish, sell, license, create derivative works, publicly perform, or distribute by any means, method, or process whatsoever, now known or hereafter developed, any of the Content on or transmitted through this Website, including without limitation by transferring, downloading or otherwise copying any Content onto any disk drive or other storage medium. Any use of the Content, except as specifically permitted in these terms and conditions or as otherwise expressly permitted in the Content or in writing signed by TIME, is strictly prohibited.

  6. Limitation of Liability

    TIME takes no responsibility for the accuracy, validity, reliability, suitability or effect (whether harmful or otherwise) of the Content. Further TIME does not make any form of representations in any manner whatsoever (whether with regard to the accuracy, validity, reliability, suitability, effect or any other matter) in relation to the Content for any purpose. The Content is provided without warranty of any kind either express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose, title, non-infringement, security or accuracy.

    TIME shall not be liable for any loss or any damages sustained by reason of any disclosure, inadvertent or otherwise in any information concerning the Customer's account particulars. Neither shall TIME be liable for any error, omission or inaccuracy with respect to any information disclosed.

    TIME shall not be liable to the Customer for any cost, claim, liability, expense, demand or damages whatsoever (including but not limited to any loss of profits, loss of savings or incidental, special, indirect or consequential damages), arising out of or in connection with the Content or the use or inability to use or performance available from the Services or the Website even if such loss was reasonably foreseeable by TIME or TIME had been advised by the Customer of the possibility of the Customer incurring the same.

    While every care is taken by TIME in the provision of the Services, TIME shall not be liable for any loss of information howsoever caused whether as a result of any interruption, suspension or termination of the Services or otherwise or for the accuracy of the Content or quality of information available, received or transmitted through the Services. Further, the Customer agrees that TIME does not warrant, represent or covenant that the functions and/or materials contained in this Website will be uninterrupted or error free, or that the defects will be corrected or that this Website or the server are free of viruses or represents the full functionality herewith. But in case of such interruption or loss of use of the Services, and unless specified otherwise TIME shall make every effort to restore the Services as soon as reasonably possible.

    The Customer shall be solely responsible for ensuring that in using the Services all applicable laws, rules and regulations for the use of any telecommunications systems, service or equipment shall be at all times be complied with.

  7. Unlawful or Restricted Use

    In accessing or utilizing this Website, the Customer shall comply with and not to contravene with all applicable laws of Malaysia relating to the Services and not to infringe any intellectual property right of any other sites. The Customer shall not use this Website for any purpose that is unlawful or prohibited or in a manner which could damage, disable, overburden or impair this Website or interfere with the enjoyment or use by any other party of this Website.

  8. Confidential Information

    TIME shall not be responsible in assuring confidentiality of information and materials transmitted via this Website. It is recommended that the Services shall not be used for the transmission of confidential information. Any transmission of confidential information via this Website shall be at the Customer's own risk and TIME shall not be held liable in connection therewith. However, TIME reserves the right at all times to disclose any information as may be deemed necessary to satisfy any applicable law, regulation, legal process or governmental request or to edit, refuse to post or to remove any information or materials, in whole or in part.

  9. Termination/Access Restriction

    TIME reserves the right in its sole discretion, to terminate the Customer's access to any or all of this Website and the related services or any portion thereof at any time without giving any prior notice.

  10. Indemnity

    The Customer undertakes and agrees to indemnify, save and hold harmless TIME at all times against all actions, claims, proceedings, costs, losses and damages whatsoever including but not limited to libel, slander or infringement of copyright or other intellectual property rights or death, bodily injury or property damage and howsoever arising which TIME may sustain, incur or pay or as the case may be, which may be brought or established against TIME by any person whomsoever arising out of or in connection with or by reason of the operation, provision or use of the Services, by reason of or pursuant to this Agreement and which are attributable to the act, omission or neglect of the Customer, its servants or agents.

  11. Force Majeure

    TIME shall not be liable for any breach of this Website arising from causes beyond its control including but not limited to Acts of God, insurrection of civil disorder, war or military operations, national or local emergency, acts or omissions of government, highway authority or other competent authority or of any third party, industrial disputes of any kind (whether or not involving TIME's employees), fire, lightning, explosion, flood, subsidence, inclement whether acts or omissions of persons or bodies for whom TIME are not responsible or any other cause whether similar or dissimilar outside TIME's control.

  12. Severability

    In the event any terms or conditions in this Website is found to be unlawful or illegal, such term or condition shall be excluded and such exclusion shall not affect the enforceability, legality and lawfulness of this Website in any way.

  13. Waiver

    Any failure, delay or neglect by TIME in enforcing any terms or conditions of this Website shall not be deemed a waiver of any of TIME's rights or as affecting the validity of the whole or any part of this Website.

  14. Governing Law

    This Website is governed by the laws of Malaysia. The Customer hereby consents to the exclusive jurisdiction and venue of the courts in Malaysia in all disputes arising out of or relating to the use of this Website. Use of this Website is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and including without limitation this paragraph. If any part of this Website is determined to be invalid pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision most closely matches the intent of the original provision and the remainder of this Agreement shall continue in effect.

    TIME makes no representations that the content of this Website complies with any laws abroad. TIME bears no responsibility for the access of this Website from abroad.

  15. Trademarks

    All rights reserved. All contents in this Website including but not limited to the text, images, registered trademarks as well as trademarks which are subject to pending applications are owned and controlled by TIME for these purposes and are protected by intellectual property rights. Such trademarks and service marks may not be used except as permitted in these terms and condition or with written permission from TIME.

  16. Miscellaneous

    The Customer agrees that this Website shall only be used for lawful purposes.

    If the Customer is dissatisfied with this Website or the terms and conditions, rules, policies, guidelines or practices of TIME in practising this Website, the Customer's sole and exclusive remedy is to discontinue using this Website.

    In the event of any conflict between the terms and conditions herein contained and the rules and/or specific terms appearing on this Website relating to the specific material, the latter shall prevail.

PRIVACY POLICY

This Privacy Policy explains how TT dotcom Sdn Bhd (52371-A) or TIME dotNet Bhd (507273-T), (individually or collectively referred to as "TIME"), handles the personal information that you provide to us via the registration forms or on web sites controlled by TIME which link to this Privacy Policy (together referred to as "TIME Web Site(s) "). Your use of TIME Web Sites is subject to this Privacy Policy and the Website Terms of Use.

Please read this Privacy Policy before using TIME Web Sites or submitting personal information to us.

  1. This Policy & You
    1. Pursuant to the Personal Data Protection Act 2010, this Privacy Policy outlines the rights, interests, obligations and duties of all parties involved in the collection, gathering, recording, holding, storing or processing (as defined below) of personal information and data as may be protected by the Act.
    2. For the purposes of this Privacy Policy, the expression "you", "yours" or any other cognate word or expression of similar nature shall mean the subscriber of the Services (as defined below) and/or any customer of TIME, as the case may be.
    3. You hereby agree and accept that this Privacy Policy forms an integral part of the terms and conditions of the use of the Services.
  2. Definitions
    1. For the purposes of this Personal Data Protection Policy, the following capitalised words shall have the meanings as ascribed to them:
      "Act" Means the Personal Data Protection Act 2010;
      "Personal Data" Shall mean any information in respect of commercial transactions, which (a) is being processed wholly or partly by means of equipment operating automatically in response to instructions given for that purpose; (b) is recorded with the intention that it should wholly or partly be processed by means of such equipment; or (c) is recorded as part of a relevant filing system or with the intention that it should form part of a relevant filing system, that relates directly or indirectly to a data subject, who is identified or identifiable from that information or from that and other information in the possession of a data user, including any sensitive personal data and expression of opinion about the data subject; but does not include any information that is processed for the purpose of a credit reporting business carried on by a credit reporting agency under the Credit Reporting Agencies Act 2009;
      "Policy" Means this Personal Data Protection policy and any other amendments, supplements and/or additions as may be added from time to time to it;
      "Processing" In relation to personal data, means collecting, recording, holding or storing the personal data or carrying out any operation or set of operations on the personal data, including (a) the organisation, adaptation or alteration of personal data; (b) the retrieval, consultation or use of personal data; (c) the disclosure of personal data by transmission, transfer, dissemination or otherwise making available; or (d) the alignment, combination, correction, erasure or destruction of personal data; and
      "Services" Means collectively the products and services offered by TIME over its communications network.
  3. Purpose of Collecting Personal Data
    1. You agree that all Personal Data collected and/or gathered by TIME may be used in one of the following ways ("Purposes"):
      1. To process your application for the Services;
      2. To conduct credit checks on you or establish the existence of any previous or outstanding breaches, indebtedness, defaults whatsoever that the individual concerned may have with any third party;
      3. To update and maintain TIME's internal records, filing, systems and operations for the management and administration of the Services including but not limited to the purpose of billing you;
      4. To conduct training for internal staff in relation to the Services;
      5. To enforce any of your obligations in respect of the Services, including collection of the outstanding amounts due from you;
      6. To activate, manage or administer payment or credit facilities with third party financial institutions as may from time to time be instructed by a subscriber of Services;
      7. To investigate and resolve any service issues, billing queries, complaints, fraudulent activity or other enquiries that you submit to us regarding our network, monitor and improve the performance of our network, our Services, our customer relations teams and service providers and TIME Web Sites;
      8. To conduct market analysis, research and development to improve and/or to introduce Services to you;
      9. To communicate, market, promote, offer or notify you on any enquiries or complaints, new services or products of TIME's group;
      10. To support TIME group's business, planning and decision making processes;
      11. To notify you on any updates, developments, or changes or new offerings of any Services including but not limited to any promotions, special offers and/or marketing launch;
      12. To comply with any requirements of any laws or regulations or direction of any national, enforcement, regulatory body/agencies in respect of the Services;

      and other incidental and associated purposes relating to any of the above.

  4. Disclosure to Third Parties
    1. In line with the express Purposes set out in Clause 3 above, TIME may disclose so much of any Personal Data collected or gathered to the following third parties:
      1. To other telecommunications operators as part of the national inter-operator initiative to combat fraud and to prevent abuse of telecommunication services;
      2. To any auditors, professional advisors, third party service providers, nominees, agents or contractors appointed by TIME in order to carry out the Purposes set out in Clause 3.1 above;
      3. To relevant national and other enforcement or regulatory agencies/bodies as part of any obligation imposed by law or in relation to any activity pertaining to the administration of justice, detection or prevention of crime, illegal/unlawful activities or fraud or for the apprehension or prosecution of offenders or in the interests of national security;
      4. To the Official Assignee's Office of the Insolvency Department of Malaysia for purposes of conducting a bankruptcy search;
      5. To any relevant bank, financial institution or similar entity as may be instructed by you pursuant to any credit facility or payment mechanism initiated at your request;
      6. To TIME's shareholders and between the companies which make up the TIME Group and to affiliated companies for the purpose of establishing and maintaining a common database of customers to avoid duplication;
      7. To strategic partners that work with TIME to provide TIME's Services or that help market TIME's Services (such as our network of dealers);
      8. To any party involved in or related to a legal proceeding (or prospective legal proceeding), for purposes of the legal proceeding;
      9. To professional advisors appointed by TIME on a need to know basis for the purpose of those advisors providing advice to us;
      10. To any third party which acquires all or part of the assets or business of TIME (including accounts and trade receivables) for the purpose of that third party continuing to provide all or that part of the business of TIME which it acquires or acquired (including any relevant Services);
      11. To parties nominated or appointed by TIME either solely or jointly with other service providers, for purposes of establishing and maintaining a common database where TIME has a legitimate common interest; and
      12. otherwise as required or permitted under Malaysian law, including without limitation, the Personal Data Protection Act 2010.
    2. Save and except with your express consent, TIME shall maintain strict confidentiality of your Personal Data and not disclose any portion or part thereof to any other entity or third party aside from the ones listed in 4.1 above.
  5. Consent & Right to Withdraw Consent
    1. You are given notice that the Services will only be made available to you upon you accepting and expressly consenting to the terms of this Privacy Policy, where such express acceptance and consent shall be evidenced by you clicking or checking or indicating accordingly on the relevant consent portion of the registration forms or such other documents as may be furnished to you, as the case may be.
    2. By so indicating your acceptance of the terms of this Privacy Policy, you shall be deemed to have expressly consented to the processing of your Personal Data by TIME or any of its authorised agents, employees, partners and/or contractors for the Purposes outlined in Clause 3.1 above.
    3. You hereby agree and accept that by registering and/or continuing to use the Services, you authorise and consent to your Personal Data being processed by and where required, disclosed to classes of third parties as identified by TIME in Clause 4.1 above for the purposes of TIME providing the Services to you. For the avoidance of doubt, you also hereby explicitly consent to TIME processing any sensitive personal data relevant for such purposes.
    4. Notwithstanding anything to the contrary, you may at any time withdraw your consent to TIME processing any Personal Data of yours or to any part or portion of the processing by sending to TIME at the address set out below a written notice of withdrawal and within the period prescribed under the Act, TIME shall take all necessary measures to give effect to your withdrawal of consent, to the extent that such withdrawal does not conflict with any of TIME's other legal obligations.
  6. Right to Access & Correct
    1. You shall, upon written request, be granted access to all Personal Data held or stored or processed by TIME. To avoid confusion, "access" for the purposes of this provision shall mean notification of such Personal Data of yours that is being processed by or on behalf of TIME and to have a copy of such Personal Data communicated or conveyed to you in an intelligible form of TIME's choosing.
    2. You may at any time make a written request to TIME to correct any Personal Data of yours that is inaccurate, incomplete, misleading or out-of-date and TIME shall, upon receipt of your written request for correction(s) and within the period prescribed under the Act, take all necessary measures to give effect to such correction(s).
  7. Security, Storage & Duration of Data Retention
    1. TIME shall ensure that all Personal Data collected by it shall be stored and/or filed in such manner as to ensure that the Personal Data maintains its accuracy, integrity, remains confidential, is protected against loss, misuse, modification and unauthorised or accidental access, disclosure, alteration, destruction or manipulation.
    2. TIME shall store and/or retain all Personal Data only for as long as required for the fulfilment of the purposes stated in Clause 3 above or pursuant to any legal obligation imposed upon TIME in its operation of the Services or by virtue of any applicable law that may from time to time be in force.
  8. Exceptions & Exclusion of Liability
    1. Notwithstanding the foregoing provisions, TIME reserves the right to refuse to entertain any request for withdrawal of consent, access or correction in the following circumstances:
      1. Where there is an insufficiency of information provided by you or any party making a request to enable TIME to positively locate or identify the Personal Data in question;
      2. Where there is reasonable doubt surrounding your identity or the identity of the person making the request or where TIME feels that you or the requesting party is not in fact the owner or the subject of the Personal Data in question and is not lawfully entitled to make any requests in relation to the Personal Data;
      3. Where permitting access or correction would be tantamount to a violation of an order of Court;
      4. In requests for access or for correction (excluding instances of withdrawal of consent):
        (a) where the burden or expense of entertaining the request for access or correction is disproportionate to the risk to your privacy or that of the part making a request;
        (b) where compliance with the request would involve the unauthorised disclosure of Personal Data belonging to a third party;
        (c) where compliance would result in the disclosure of confidential commercial information; or
        (d) where access is regulated by another law.
    2. In the area of Personal Data protection, TIME shall not be liable for any purported violation, breach or non-compliance with any precepts of privacy or the protection of Personal Data in the following instances:
      1. Where an act of nature or event outside the control of TIME results in the damage or malfunction or destruction in any equipment or machinery used to secure, store or process Personal Data;
      2. Where Personal Data is readily available or able to be found in the public domain; and
      3. Where despite TIME's best efforts, there is unauthorised access, modification, alteration, misuse, tampering or abuse of Personal Data caused by the malicious or fraudulent or criminal acts or conduct of a third party not being under the control or direction of TIME.
  9. Notices and Communications
    1. Please direct any requests to withdraw consent (Clause 5.3) or to request access and/or correction to any Personal Data (Clause 6) as follows:

      Customer Service
      Address: No. 14, Jalan Majistret U1/26 HICOM
      Glenmarie Industrial Park 40150 Shah Alam,
      Selangor, Malaysia

      Telephone : 1800 18 1818 or 03 5021 2122 (if you are abroad)
      Fax : 03 5032 6579
      Email: cs@time.com.my

    2. We endeavour to take reasonable precautions to ensure that the Personal Data that we collect and/or process is accurately reflected in our systems in accordance with the details provided by you. Therefore, the accuracy of the Personal Data depends to a large extent on the information you provide. As such, it is a condition of us providing the Services to you that you;
      1. provide us with the accurate and complete Personal Data of yourself and/or any relevant person (including their consents) for purposes of acquiring and/or subscription of the Services.
      2. update us as and when such Personal Data provided earlier to us becomes incorrect or out of date by contacting our Customer Service as stipulated in Clause 9.1 above.
    3. In the event you have provided TIME with any personal information of third party for the purposes of the Services, you shall:
      1. undertake and warrant to TIME that you are in possession of all necessary consents and shall continue to maintain such consents as may be required for the processing and transfer of such personal information by TIME; and
      2. agree that it shall be your responsibility to advise TIME in writing in the event there is any relevant change in the information including personal data supplied to TIME which requires action on the part of TIME.
    4. Please note that all notifications or other communications from you to TIME must be in writing, legible and contain your full name, current address, NRIC number and contact particulars. TIME reserves the right not to entertain any notices or communications which do not contain the foregoing particulars, are illegible, incomprehensible or where the party concerned cannot be contacted or where contact particulars are found to be incomplete, inaccurate or in error.
    5. You hereby accept that TIME may be required to revise and/or modify this Privacy Policy from time to time. In the event of such revision and/or modification, TIME will communicate such revision and/or modification at TIME Web Site or such other mode as TIME may deem appropriate. In this regard, you agree that by continuing to use the Services after such notification, that you have agreed to be bound by, accepted, and/or consented to such revision and/or modification.
  10. Last updated on 21 February 2014

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