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Promotions

General

This promotion is as specified in the Promotion Information Details (“Promotion”) and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions”). Customers’ attention is drawn to the Promotion Information Details:-

  1. This Promotion is only applicable during the Promotion Period beginning on the start date and shall continue in effect until its expiry or sooner cancelled by TIME. TIME reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
  2. This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between TIME and the customer.
  3. Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications and is not an Eligible Customer is not entitled to the provision of the Promotion.
  4. TIME may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher) or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that TIME is obliged to provide the equivalent Value if TIME changes, amends or modifies the Promotion.
  5. If there are multiple promotions available during the same Promotion Period, including this Promotion, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available at the same time.
  6. TIME reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
  7. If the Promotion is the provision of a free gift or a voucher from TIME’s partners, suppliers or subcontractors, TIME and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a free gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against TIME, which is deemed not to be a supplier.
  8. If the Promotion is the provision of a Monthly Rebate or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with TIME before the expiry of the minimum period or if there is no minimum period specified, then twelve months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and TIME may seek to recover all earlier provided rebates on the basis that customer warrants to stay a customer of TIME for the minimum period or twelve months (as the case may be).
  9. In addition, no advice or information obtained (whether orally or written) by the customer from TIME, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
  10. TIME reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  11. If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
  12. All personal information provided by customer is subject to TIME’s Privacy Policy (details of which are available at http://www.time.com.my/privacy-policy).
  13. Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.



Approved by LRA/14Jul2017-Ref: 20171209

12.12 - 1st Month on Us! Promo (12 December 2019 – 15 December 2019)

This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available at https://www.time.com.my/terms-and-conditions. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance to the Promotion Terms and Conditions.

Promotion Information Details

Promotion Type One-off Rebate
Promotion Description TIME is offering FREE one-month broadband for new subscribers who sign up for any TIME Fibre Home Broadband package during the promotional period.
Promotion Period Starts from 12-Dec-19
Expires on 15-Dec-19
Value Free one-month broadband – RM99/RM139/RM199 based on package subscribed.
Eligible Customers New subscribers of TIME Fibre Home Broadband
Promotion Qualifications For NEW subscribers who sign up through online channels (e.g. TIME website, TIME kiosks, telesales marketing) during the Promotion Period
How will the discount be provided One time sum credited to the first full month’s bill
Special Promotion Terms

Only for 24-month TIME Fibre Home Broadband contract signups

Not applicable to No Lock-In Contracts




Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details ("Promotion") and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions”). Customers’ attention is drawn to the Promotion Information Details:-


1 This Promotion is only applicable during the Promotion Period beginning on the start date and shall continue in effect until its expiry or sooner cancelled by TIME. TIME reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
2 This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between TIME and the customer.
3 Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications and is not an Eligible Customer is not entitled to the provision of the Promotion.
4 TIME may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher) or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that TIME is obliged to provide the equivalent Value if TIME changes, amends or modifies the Promotion.
5 If there are multiple promotions available during the same Promotion Period, including this Promotion, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available at the same time.
6 TIME reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
7 If the Promotion is the provision of a free gift or a voucher from TIME’s partners, suppliers or subcontractors, TIME and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a free gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against TIME, which is deemed not to be a supplier.
8 If the Promotion is the provision of a Monthly Rebate or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with TIME before the expiry of the minimum period or if there is no minimum period specified, then twelve months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and TIME may seek to recover all earlier provided rebates on the basis that customer warrants to stay a customer of TIME for the minimum period or twelve months (as the case may be).
9 In addition, no advice or information obtained (whether orally or written) by the customer from TIME, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
10 TIME reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
11 If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
12 All personal information provided by customer is subject to TIME’s Privacy Policy (details of which are available at http://www.time.com.my/privacy-policy).
13 Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.
TIME Fibre Home Broadband Hook Up & Earn Double Rewards (Ongoing)

This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available at https://www.time.com.my/terms-and-conditions. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance to the Promotion Terms and Conditions.

Promotion Information Details

Promotion Type One-off Rebate
Promotion Description TIME will provide an additional referral bonus to Eligible Customers if the TIME customer referred ("Referee") subscribes to the 500Mbps or 1Gbps TIME Fibre Home Broadband plans
Promotion Period Commences on 1 Nov 2019 to 31 Dec 2019
Value Additional RM50 / RM100 rebate if Referee subscribes to TIME Fibre Home Broadband 500Mbps / 1Gbps plans respectively
Eligible Customers Existing TIME Fibre Home Broadband customers who qualify for the Hook Up & Earn promotion
Promotion Qualifications
  • 1. Referee subscribes to TIME Fibre Home Broadband 500Mbps or 1Gbps plan during the Promotion Period.
  • 2. Referee’s service is activated by 31 Jan 2020.
  • 3. Referee remains as an active subscriber until 31 July 2020. During this period, the referee shall not:
    1. a. have his account suspended or terminated, or
    2. b. request for termination, or
    3. c. request for bill suppression.
How will the discount be provided RM50 or RM100 bill discount will be credited to the Eligible Customer’s bill statement.
Special Promotion Terms
  • 1. Existing terms and rewards valid under the Hook Up & Earn Programme remain unchanged.
  • 2. Eligible Customer will not qualify for this promotion if the Referee subscribes to TIME Fibre Home Broadband 100Mbps plan.
  • 3. If the Referee remains as an active subscriber until 31 July 2020, the discount will be credited to the Eligible Customer’s bill statement within thirty (30) days.
  • 4. Unutilised bill discounts will be rolled over to the following month.
  • 5. Unutilised bill discounts will not be refunded and will be forfeited if the Eligible Customer’s service is terminated.



Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details ("Promotion") and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions”). Customers’ attention is drawn to the Promotion Information Details:-


1 This Promotion is only applicable during the Promotion Period beginning on the start date and shall continue in effect until its expiry or sooner cancelled by TIME. TIME reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
2 This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between TIME and the customer.
3 Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications and is not an Eligible Customer is not entitled to the provision of the Promotion.
4 TIME may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher) or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that TIME is obliged to provide the equivalent Value if TIME changes, amends or modifies the Promotion.
5 If there are multiple promotions available during the same Promotion Period, including this Promotion, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available at the same time.
6 TIME reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
7 If the Promotion is the provision of a free gift or a voucher from TIME’s partners, suppliers or subcontractors, TIME and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a free gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against TIME, which is deemed not to be a supplier.
8 If the Promotion is the provision of a Monthly Rebate or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with TIME before the expiry of the minimum period or if there is no minimum period specified, then twelve months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and TIME may seek to recover all earlier provided rebates on the basis that customer warrants to stay a customer of TIME for the minimum period or twelve months (as the case may be).
9 In addition, no advice or information obtained (whether orally or written) by the customer from TIME, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
10 TIME reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
11 If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
12 All personal information provided by customer is subject to TIME’s Privacy Policy (details of which are available at http://www.time.com.my/privacy-policy).
13 Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.
TIME Fibre Home Broadband #MyCyberSales 2019 Promo (27 September 2019 – 3 October 2019)

This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available at https://www.time.com.my/terms-and-conditions. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance to the Promotion Terms and Conditions.

Promotion Information Details

Promotion Type One-off Rebate
Promotion Description TIME is offering free Internet for the first month to new subscribers who sign up for TIME Fibre Home Broadband plans during the promotional period.
Promotion Period Starts from 27-Sep-19
Expires on 03-Oct-19
Value Free 1 month broadband charges – RM99/RM139/RM199 based on the plan subscribed.
Eligible Customers New subscribers of TIME Fibre Home Broadband
Promotion Qualifications For NEW subscribers who sign up through online channel during promotional period
How will the discount be provided One time sum credited to the first full month's bill
Special Promotion Terms

Only for sign up on TIME Fibre Home Broadband, 24-months contract– not applicable for No Lock-In Contract.




Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details ("Promotion") and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions”). Customers’ attention is drawn to the Promotion Information Details:-


1 This Promotion is only applicable during the Promotion Period beginning on the start date and shall continue in effect until its expiry or sooner cancelled by TIME. TIME reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
2 This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between TIME and the customer.
3 Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications and is not an Eligible Customer is not entitled to the provision of the Promotion.
4 TIME may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher) or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that TIME is obliged to provide the equivalent Value if TIME changes, amends or modifies the Promotion.
5 If there are multiple promotions available during the same Promotion Period, including this Promotion, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available at the same time.
6 TIME reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
7 If the Promotion is the provision of a free gift or a voucher from TIME’s partners, suppliers or subcontractors, TIME and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a free gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against TIME, which is deemed not to be a supplier.
8 If the Promotion is the provision of a Monthly Rebate or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with TIME before the expiry of the minimum period or if there is no minimum period specified, then twelve months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and TIME may seek to recover all earlier provided rebates on the basis that customer warrants to stay a customer of TIME for the minimum period or twelve months (as the case may be).
9 In addition, no advice or information obtained (whether orally or written) by the customer from TIME, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
10 TIME reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
11 If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
12 All personal information provided by customer is subject to TIME’s Privacy Policy (details of which are available at http://www.time.com.my/privacy-policy).
13 Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.
TIME Fibre Home Broadband 100Mbps & 500Mbps No Lock-in Contract (Ongoing)

This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available at https://www.time.com.my/terms-and-conditions. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance to the Promotion Terms and Conditions.

Promotion Information Details

Promotion Type Other [Flexible Contract Duration]
Promotion Description Eligible Customers who subscribe to the 100 Mbps or 500 Mbps TIME Home Fibre plans will be able to enjoy a promotion which would allow them to renew the service on a monthly basis without a minimum contract duration or termination penalty after the first month of subscription.
Promotion Period Commences on 18-09-19 until cancelled by TIME
Value Not Applicable
Eligible Customers Residential
Promotion Qualifications
  • 1. Only available to Customers who sign up via TIME’s online portal at www.time.com.my and Customers who opt for the Auto Debit payment system.
  • 2. Customers will be required to a pay a one-time fee of RM400.00 upon subscription to the Promotion.
  • 3. Customers may upgrade or downgrade the Service, at any time during the Promotion Period, by applying for the relevant upgrade or downgrade on the Selfcare portal available at selfcare.time.com.my
  • 4. Customers will no longer be able to enjoy the Promotion in the event of any relocation to a new address.
  • 5. If the Customer relocates to a new address within TIME’s coverage area and continues to subscribe for TIME Home Fibre services, the standard terms stipulated in TIME’s General Terms and Service Schedule C: Home Broadband Service shall be applicable.
  • 6. At any time after the first month and prior to the expiry of twenty four (24) months, Customers who subscribe for this Promotion may choose to convert to a regular TIME Home Fibre plan. Customers who choose to convert will be provided a rebate of RM50.00 per month for a duration of ten (10) months off their monthly charges for their TIME Home Fibre plan.
  • 7. Customers taking part in this Promotion who are foreign citizens and who choose to convert their plans in accordance with paragraph 6 above, will have their required deposit, pursuant to Service Schedule C: Home Broadband Service, set off against the One-Time Fee. TIME will credit the Customers’ monthly bill the excess One Time Fee after setting off the same against the required Deposit.
How will the discount be provided Provided to Eligible Customers who sign up via TIME’s online portal.
Special Promotion Terms

The following terms and conditions of TIME’s General Terms and Service Schedule C: Home Broadband Service available at www.time.com.my/terms-and-conditions shall not be applicable to this Promotion:

  • 1. Clause 4.2 of the TIME’s General Terms;
  • 2. Clause 5.2 of Service Schedule C; and
  • 3. Clause 9.5 of Service Schedule C.



Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details ("Promotion") and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions”). Customers’ attention is drawn to the Promotion Information Details:-


1 This Promotion is only applicable during the Promotion Period beginning on the start date and shall continue in effect until its expiry or sooner cancelled by TIME. TIME reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
2 This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between TIME and the customer.
3 Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications and is not an Eligible Customer is not entitled to the provision of the Promotion.
4 TIME may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher) or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that TIME is obliged to provide the equivalent Value if TIME changes, amends or modifies the Promotion.
5 If there are multiple promotions available during the same Promotion Period, including this Promotion, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available at the same time.
6 TIME reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
7 If the Promotion is the provision of a free gift or a voucher from TIME’s partners, suppliers or subcontractors, TIME and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a free gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against TIME, which is deemed not to be a supplier.
8 If the Promotion is the provision of a Monthly Rebate or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with TIME before the expiry of the minimum period or if there is no minimum period specified, then twelve months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and TIME may seek to recover all earlier provided rebates on the basis that customer warrants to stay a customer of TIME for the minimum period or twelve months (as the case may be).
9 In addition, no advice or information obtained (whether orally or written) by the customer from TIME, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
10 TIME reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
11 If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
12 All personal information provided by customer is subject to TIME’s Privacy Policy (details of which are available at http://www.time.com.my/privacy-policy).
13 Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.
TIME Fibre Home Broadband 1Gbps No Lock-in Contract (Ongoing)

This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available at https://www.time.com.my/terms-and-conditions. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance to the Promotion Terms and Conditions.

Promotion Information Details

Promotion Type Other [Flexible Contract Duration]
Promotion Description Eligible Customers who subscribe to the 1 Gbps TIME Home Fibre plan will be able to enjoy a promotion which would allow them to renew the service on a monthly basis without a minimum contract duration or termination penalty after the first month of subscription.
Promotion Period Commences on 18-09-19 until cancelled by TIME
Value Not Applicable
Eligible Customers Residential
Promotion Qualifications
  • 1. Only available to Customers who sign up via TIME’s online portal at www.time.com.my and Customers who opt for the Auto Debit payment system.
  • 2. Customers will be required to a pay a one-time fee of RM500.00 upon subscription to the Promotion.
  • 3. Customers may upgrade or downgrade the Service, at any time during the Promotion Period, by applying for the relevant upgrade or downgrade on the Selfcare portal available at selfcare.time.com.my
  • 4. Customers will no longer be able to enjoy the Promotion in the event of any relocation to a new address.
  • 5. If the Customer relocates to a new address within TIME’s coverage area and continues to subscribe for TIME Home Fibre services, the standard terms stipulated in TIME’s General Terms and Service Schedule C: Home Broadband Service shall be applicable.
  • 6. At any time after the first month and prior to the expiry of twenty four (24) months, Customers who subscribe for this Promotion may choose to convert to a regular TIME Home Fibre plan. Customers who choose to convert will be provided a rebate of RM50.00 per month for a duration of ten (10) months off their monthly charges for their TIME Home Fibre plan.
  • 7. Customers taking part in this Promotion who are foreign citizens and who choose to convert their plans in accordance with paragraph 6 above, will have their required deposit, pursuant to Service Schedule C: Home Broadband Service, set off against the One-Time Fee. TIME will credit the Customers’ monthly bill the excess One Time Fee after setting off the same against the required Deposit.
How will the discount be provided Provided to Eligible Customers who sign up via TIME’s online portal.
Special Promotion Terms

The following terms and conditions of TIME’s General Terms and Service Schedule C: Home Broadband Service available at www.time.com.my/terms-and-conditions shall not be applicable to this Promotion:

  • 1. Clause 4.2 of the TIME’s General Terms;
  • 2. Clause 5.2 of Service Schedule C; and
  • 3. Clause 9.5 of Service Schedule C.



Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details ("Promotion") and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions”). Customers’ attention is drawn to the Promotion Information Details:-


1 This Promotion is only applicable during the Promotion Period beginning on the start date and shall continue in effect until its expiry or sooner cancelled by TIME. TIME reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
2 This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between TIME and the customer.
3 Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications and is not an Eligible Customer is not entitled to the provision of the Promotion.
4 TIME may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher) or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that TIME is obliged to provide the equivalent Value if TIME changes, amends or modifies the Promotion.
5 If there are multiple promotions available during the same Promotion Period, including this Promotion, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available at the same time.
6 TIME reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
7 If the Promotion is the provision of a free gift or a voucher from TIME’s partners, suppliers or subcontractors, TIME and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a free gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against TIME, which is deemed not to be a supplier.
8 If the Promotion is the provision of a Monthly Rebate or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with TIME before the expiry of the minimum period or if there is no minimum period specified, then twelve months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and TIME may seek to recover all earlier provided rebates on the basis that customer warrants to stay a customer of TIME for the minimum period or twelve months (as the case may be).
9 In addition, no advice or information obtained (whether orally or written) by the customer from TIME, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
10 TIME reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
11 If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
12 All personal information provided by customer is subject to TIME’s Privacy Policy (details of which are available at http://www.time.com.my/privacy-policy).
13 Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.
TIME BizCloud (Ongoing)

These terms of service (“Terms”) cover the Customer’s (“You” or “Your”) use and access to TIME’s BizCloud service (“Service”). TIME’s (“Our” or “We” or “Us”) Privacy Policy which may be found at https://www.time.com.my/privacy-policy, explains how We collect and use Your information. By using the Service, You agree to be bound by these Terms and our Privacy Policy. If You are using the Service for an organisation, You agree to abide by these Terms on behalf of your organisation.

  • 1. Service Description

    • 1.1. Services “AS IS”. The Service is provided on an “as is where is” basis. TIME and its affiliates, suppliers and licensors make no warranties, either express or implied, about the Service, its merchantability, fitness for a particular purpose and non-infringement.
    • 1.2. Subscription Plan. The Service is provided to You in accordance with the agreed plans and relevant charges offered to You upon signing-up for the Service.
    • 1.3. Term of Service and Auto-Renewal. The period for the subscription plan will be for two (2) years from the date You accept Our offer on the TIME Self Care portal and will be renewed automatically on a monthly basis unless You cancel Your subscription plan at least fourteen (14) days before the end of the subscription period. Upon renewal of the subscription, You will be charged the subscription charges, as determined by Us, and specified in detail on the TIME Self Care portal.
    • 1.4. Service Modification. You may not upgrade or downgrade Your subscription plan.
  • 2. Customer’s Obligation

    • 2.1. Start of Service. In order to use the Service, You must: (a) provide true, current and complete information on the TIME Self Care portal and (b) not have breached any of Our user, privacy or acceptable use policies, or any terms of service.
    • 2.2. During the Service
      • 2.2.1. Acceptable Use. You shall not: (i) damage, disable, or impair the Service (or any network or service connected to the Service); (ii) resell or redistribute the Service or any part of it; (iii) build or copy or replicate the Service or website or attempt any of these activities; (iv) use or attempt to use any unauthorized means to modify, reroute, or gain access to the Service; (v) use any automated process or service (such as a bot, a spider, or periodic caching of information stored by TIME) to access or use the Service; (vi) use the Service beyond Your plan’s allocation in violation of these Terms; (vii) use the Service to violate any law, by-law or regulation; (viii) distribute malware or malicious content; or (ix) distribute, post, share information or content You do not have the right to or is illegal.
      • 2.2.2. Your Content and Permissions
        • 2.2.2.1. You may upload, store, send and receive content. You will retain ownership of any intellectual property rights that you hold for the content.
        • 2.2.2.2. You have the rights to and grant Us permission to host, back up, store, and otherwise deal with Your content for the purpose of operating and/or improving the Service.
        • 2.2.2.3. You agree to provide Us with the right to transmit, process and disclose the content and other information which We may obtain as part of Your use of the Service but only: (i) as necessary for Us to provide the Service, (ii) as otherwise permitted by these Terms, (iii) as otherwise required by law, regulation or order, or (iv) to respond to an emergency.
        • 2.2.2.4. We are not liable if any part of the content You have stored with Us is removed by accident.
      • 2.2.3. Sharing. The Service allows You to share the content with others. We may review Your conduct and the content for compliance with these Terms. We retain the right to block or prevent delivery of any content to or from the Service.
      • 2.2.4. Security. In order to keep you informed and protected, You must keep your account details accurate and password secure. We are not liable for any misuse of Your account where You have shared access to Your content or access was gained via successful login with Your account.
      • 2.2.5. Usage of Service outside Malaysia. By using and accessing the Service, You understand and agree to the storage of content and any other personal information in Malaysia. However, You understand that You (or other people that You collaborate with) can access the Service from outside of Malaysia, subject to applicable law, and that nothing prohibits the processing of other information outside of Malaysia.
    • 2.3. Removal. Upon receipt of Your intention to cancel Your subscription or opt out of auto-renewal, You must remove Your content from the Service. You will be given thirty (30) days to export the content after which the content will be removed from the Service.
  • 3. Discontinuation of the Service. If We decide to discontinue the Service, We will give you at least sixty (60) days’ prior written notice. During this period, You must export Your content from the Service. At the end of this sixty (60) day period, You will not be able to access Your content and the Service will be shut down. No further access will be permitted and all content will be deleted.

  • 4. Charges and Payment Terms

    • 4.1. Price Revision. We reserve the right to amend the charges specified in the TIME Self Care portal at any time with advance notice to You.
    • 4.2. Taxes. You are responsible and will be charged for all applicable taxes.
    • 4.3. No Refunds. If You cancel your subscription, Your use of the Service ends on the cancellation date, and You will not be entitled to refunds of upfront payments (if any).
  • 5. Service Interruptions. We do not warrant that the Service is error-free, provided without interruption or fault. Further if (a) for emergency, operational reasons or it is technically necessary to do so, (b) an intervening event occurs that makes it impossible to provide the Service, (c) a disruption occurs due to acts of third parties (e.g. DDOS attacks), then the Service may be interrupted. We will restore the Service as soon as reasonably practicable upon cessation of the above events. We will not be held responsible if Your content was affected or corrupted by the interruption.

  • 6. Cancellation, Suspension & Termination

    • 6.1. We reserve the right to suspend or terminate Your access to the Service at any time at Our sole discretion, with notice, and without prejudice to Our rights and remedies available at common law, if:
      • 6.1.1. You have breached these Terms,
      • 6.1.2. You failed to make payment of any fees payable after a request for payment is made, or
      • 6.1.3. a Force Majeure Event (defined below) occurs that makes it impossible to for Us to provide the Service, or
      • 6.1.4. it is necessary to do so.

        A “Force Majeure Event” shall include but is not limited to civil unrest, riot, act of terrorism, war, national emergencies, strikes, lock-outs, acts of God, fire, explosion, lightning-strikes, natural disasters, epidemics, damage to or destruction to TIME’s network, major power disruption, acts by Government or other authority or any other event beyond the reasonable control of TIME that materially affect the Service.

    • 6.2. In the event access to the Service is suspended or terminated, Your content will be immediately removed.
  • 7. Intellectual Property Rights (“IPR”)

    • 7.1. 3rd Party Copyright and Removal by TIME. We respect the intellectual property of others and will respond to notices of alleged copyright infringement. We reserve the right to delete or disable any content which in Our opinion violates copyright laws or these Terms and We reserve the right to terminate those account(s) immediately.
    • 7.2. TIME’s IPR (“Our IPR”)
      • 7.2.1. All content on Our website and the Service including but not limited to logo, design, trade dress, text, software, technical drawings, configurations, graphics, other files, and their selection and arrangement are Ours and/or Our suppliers’, affiliates’, or licensors’ intellectual property rights.
      • 7.2.2. We and/or Our suppliers, affiliates or licensors own and reserve all rights, title and interests in and to the Service and all hardware, software and other items used to provide the Service, other than the rights We expressly grant to You to use the Service. No title to or ownership of any proprietary rights related to the Service is transferred to You pursuant to these Terms.
    • 7.3. Indemnification for IPR Infringement. You will indemnify and keep Us indemnified against any cost, loss, damage, or other liability arising from any third party demand or claim that any content or information provided by You, or in Your use of the Service: (a) infringes the intellectual property rights of a third party, or misappropriates a trade secret (to the extent that such misappropriation is not the result of Our actions); or (b) violates applicable law or these Terms. We will reasonably notify You of any such claim or demand that is subject to Your indemnification obligations.
  • 8. Limitation of Liability

    • 8.1. In no event will We, Our affiliates, employees, agents, suppliers or licensors be liable for any indirect, incidental, punitive, or consequential damages (including, without limitation, damages for loss of profits, revenue, goodwill, use or content) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, negligence or otherwise.
    • 8.2. Aggregate Liability. Our aggregate liability and that of Our affiliates, employees, agents, suppliers or licensors, relating to the Service will be limited to: (a) one and a half (1.5) times the most recent fee that You paid for the Service; or (b) Ringgit Malaysia One Hundred (RM100), whichever is greater.
  • 9. Modification of Terms. We may revise these Terms from time to time to better reflect (a) changes to the law, (b) new regulatory requirements, or (c) improvements or enhancements made to the Service. We will send You a written notice regarding any such changes. If You do not respond within the time specified in the notice or if not specified, thirty (30) days from the date of notification and You continue to use or access the Service, You are deemed to have agreed to be bound by the revised Terms.

  • 10. Miscellaneous.

    • 10.1. Governing Law. These Terms will be governed by Malaysian law.
    • 10.2. Dispute Resolution. Any judicial proceeding to resolve claims will be brought in the courts of Malaysia.
    • 10.3. Entire Agreement. These Terms, the sign-up form, notices on TIME Self Care portal, and modifications thereto constitutes the entire agreement between Customer and TIME with respect to the subject matter of these Terms, and supersedes and replaces any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of these Terms. These Terms create no third-party beneficiary rights.
    • 10.4. Waiver, Severability and Assignment. Our failure to enforce a provision is not a waiver of Our rights to do so later. If a provision is found to be unenforceable, the remaining provisions of these Terms will remain in full effect. You may not assign any of Your rights under these Terms, and any such attempt to do so will be void. We may assign our rights to any of Our affiliates or subsidiaries, or to any successor in the interest of any business associated with the Service.
    • 10.5. Consent to Electronic Communications and Solicitation. By signing up, You understand that We may send you (including via email) information regarding the Service, such as: (a) notices about Your use of the Service, including notices of violations of use; (b) updates to the Service and new features or products; and (c) promotional information and materials regarding our products and services. Please review Your settings in Your account to control the messages You receive from Us or unsubscribe by following the instructions in the message. Notices emailed to You will be considered given and received when the email is sent. If You do not consent to receive notices (other than promotional materials) electronically, You must stop using the Service.
TIME Fibre Home Broadband Offer for the Differently-abled (OKU)

This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available at www.time.com.my/terms-and-conditions. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance of the Promotion Terms and Conditions.

Promotion Information Details

Promotion Type Monthly Discounts
Promotion Description TIME is offering RM10 monthly discounts to OKU (Orang Kelainan Upaya / Differently Abled People) subscribers who sign up for TIME Fibre Home Broadband plans with a 24-month contract. This is applicable for new and existing customers via call centre 1800 18 1818 or chat with us at https://www.time.com.my/, for all buildings which TIME provides the relevant services during the Promotion Period.
New customers will also enjoy RM100 off from first bill
Promotion Period Commences on 15-July-19 until cancelled by TIME
Value RM10 monthly discount
An additional discount of up to RM100 on the first bill for new customers subject to total bill charge
Eligible Customers New and existing OKU card holder who are TIME Fibre Home Broadband 24-month contract subscribers.
OKU card must be issued by Jabatan Kebajikan Masyarakat http://www.jkm.gov.my/
Promotion Qualifications An OKU occupant of any building who signs up via TIME call centre at 1800 18 1818 or via chat enquiry at https://www.time.com.my/.
How will the discount be provided RM10 monthly discount to be credited over subscriber’s monthly bill.
The additional discount of up to RM100 on the first bill for new customers to be credited on the customers’ first bill.



Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details ("Promotion") and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions ("Terms and Conditions"). Customer's attention is drawn to the Promotion Information Details:-


1 This Promotion is only applicable during the Promotion Period beginning on the start date and shall continue in effect until cancelled by TIME. TIME reserves the right to cease and/or cancel the Promotion at any time without any prior notice.
2 This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between TIME and the customer.
3 Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications and is not an Eligible Customer is not entitled to the provision of the Promotion.
4 TIME may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher) or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that TIME is obliged to provide the equivalent Value if TIME changes, amends or modifies the Promotion.
5 If there are multiple promotions available during the same Promotion Period, including this Promotion, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available at the same time.
6 TIME reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
7 If the Promotion is the provision of a free gift or a voucher from TIME’s partners, suppliers or subcontractors, TIME and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a free gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against TIME, which is deemed not to be a supplier.
8 If the Promotion is the provision of a Monthly Rebate or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with TIME before the expiry of the minimum period or if there is no minimum period specified, then twelve months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and TIME may seek to recover all earlier provided rebates on the basis that customer warrants to stay a customer of TIME for the minimum period or twelve months (as the case may be).
9 In addition, no advice or information obtained (whether orally or written) by the customer from TIME, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
10 TIME reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
11 If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
12 All personal information provided by customer is subject to TIME’s Privacy Policy (details of which are available at http://www.time.com.my/privacy-policy).
13 Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.
500Mbps & 1Gbps – RM10 Off x 24 Months

This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available at www.time.com.my/terms-and-conditions. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance of the Promotion Terms and Conditions.

Promotion Information Details

Promotion Type Monthly Discounts
Promotion Description TIME is offering RM10 monthly discounts for 24 months to new subscribers who sign up for TIME Fibre Home Broadband 500Mbps or 1Gbps plans with a 24-month contract. This is applicable for new subscriptions via TIME’s authorised dealers as well as TIME’s online portal at https://www.time.com.my/, for all buildings which TIME provides the relevant services during the Promotion Period.
Promotion Period Commences on 06-May-19
Expires on 15-June-19
Value RM10 monthly discount for 24 months per subscriber for 500Mbps / 1Gbps plans (24-month contracts) only
Eligible Customers New TIME Fibre Home Broadband 500Mbps / 1Gbps 24-month contract subscribers during the Promotion Period only
Promotion Qualifications An occupant of any building who signs up with a TIME authorised dealer, or online subscription during Promotion Period.
How will the discount be provided Credited equally over subscriber’s twenty four (24) monthly bills



Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details ("Promotion") and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions ("Terms and Conditions"). Customer's attention is drawn to the Promotion Information Details:-


1 This Promotion is only applicable during the Promotion Period beginning on the start date and shall continue in effect until its expiry or sooner cancelled by TIME. TIME reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
2 This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between TIME and the customer.
3 Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications and is not an Eligible Customer is not entitled to the provision of the Promotion.
4 TIME may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher) or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that TIME is obliged to provide the equivalent Value if TIME changes, amends or modifies the Promotion.
5 If there are multiple promotions available during the same Promotion Period, including this Promotion, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available at the same time.
6 TIME reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
7 If the Promotion is the provision of a free gift or a voucher from TIME’s partners, suppliers or subcontractors, TIME and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a free gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against TIME, which is deemed not to be a supplier.
8 If the Promotion is the provision of a Monthly Rebate or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with TIME before the expiry of the minimum period or if there is no minimum period specified, then twelve months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and TIME may seek to recover all earlier provided rebates on the basis that customer warrants to stay a customer of TIME for the minimum period or twelve months (as the case may be).
9 In addition, no advice or information obtained (whether orally or written) by the customer from TIME, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
10 TIME reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
11 If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
12 All personal information provided by customer is subject to TIME’s Privacy Policy (details of which are available at http://www.time.com.my/privacy-policy).
13 Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.
Hook Up And Earn (Ongoing)

Hook Up & Earn – Customer Referral Programme

Programme Rules

1. You must be an existing TIME customer with a valid subscription for TIME Fibre Home Broadband™ (“TIME Broadband”).

2. You may only submit referrals for TIME Fibre Home Broadband™ services.

3. To qualify for the referral bonus of Ringgit Malaysian One Hundred (RM100) bill discount (“Referral Bonus”) for inviting a new TIME customer (“Referee”):-

3.1. You must provide the link generated in the referral email or in TIME Self Care portal to the Referee.

3.2. The Referee must click the link, select the desired TIME Broadband package and complete their registration for TIME Broadband online through the same link before the end of the Programme Duration using the prescribed registration form (as available through the aforementioned link) and their TIME Broadband must be successfully activated (successful activation means successful installation and activation of TIME Broadband).

3.3. The Referee’s TIME Broadband service must be successfully activated before you are entitled to the Referral Bonus.

3.4. The Referee who registers for TIME Broadband must be a new TIME customer (and not a returning or existing TIME customer). TIME reserves the right to determine in its sole discretion whether the Referee is a new TIME customer or otherwise.

3.5. You must not refer yourself. TIME reserves the right to deny the Referral Bonus if the account holder of the Referrer and Referee is the same individual even though the service address is different.

4. The Referral Bonus will be granted in the form of RM100 bill discount starting from 3 October 2017, which will be reflected in your bill statement and this discount will only offset your monthly recurring service charges. Any remaining Referral Bonus will be brought forward to the next bill cycle.

5. The Referral Bonus in the form of RM100 cash reward will be discontinued from 3 October 2017. If you have submitted a referral through TIME Self Care Portal before 3 October 2017 but the Referee’s TIME Broadband service is successfully activated from 3 October 2017 onwards, your Referral Bonus will be in the form of RM100 bill discount.

6. If you cancel your subscription for TIME Broadband prior to receipt of any entitled Referral Bonus, you are no longer eligible to receive such entitled Referral Bonus(es) under this Programme and the balance from the accumulated Referral Bonus after offsetting the final bill will be forfeited.

7. Referral Bonuses are not refundable or exchangeable with other rewards.

8. There will be no rollback once a Referral Bonus is redeemed.

9. These Programme Rules are to be read in conjunction with the Terms and Conditions below.

Terms & Conditions

1. These terms and conditions apply to the “Hook Up & Earn” programme (“Programme”) organised by TT dotCom Sdn Bhd (“TIME”). By participating in the Programme, you agree to be bound by these terms and conditions, the Programme Rules which are available in the above section (“Programme Rules”) and TIME’s Privacy Policy available at http://time.com.my/policy_privacy.asp (collectively, “Terms”).

2. The Programme is valid for as long as TIME deems necessary (“Programme Duration”). TIME reserves the absolute right at any time without prior notification and without assigning any reasons thereto to cancel, terminate, postpone or suspend indefinitely the Programme. Referrals and/or registrations received after the Programme Duration will automatically be disqualified.

3. Programme Eligibility
Only existing TIME customers with a valid subscription for TIME Fibre Home Broadband™ (“TIME Broadband”) and a valid email address are eligible to participate in the Programme.

4. How to Participate

4.1. All referrals must be submitted using the link provided. Only referrals for TIME Fibre Home Broadband™ services may be submitted.

4.2. You must adhere to the Programme Rules and all on-screen instructions in the Referral Email or the Programme page in the TIME Self Care Portal.

4.3. You may track the status of your Referees’ application for TIME Broadband in the Programme page of your TIME Self Care Portal. If you have referred via the link provided in the Referral Email, you may still track the status of your Referee’s application in the Programme page of your TIME Self Care Portal. If you are not a TIME Self Care Portal user, you must register for an account at Self Care in order to track the status of your Referee’s application.

5. Personal Data

5.1. Participation in this Programme may require you to submit personal data about the Referees such as name and email address. You hereby warrant that you have obtained all necessary consent from the Referee(s) where you have provided their personal data for purposes of the Programme and you agree to allow TIME to communicate with the Referees about your participation (for example, by disclosing to the Referees that an invitation was sent by you). All personal data collected will be subject to TIME’s Privacy Policy.

6. Rights of the Organiser

6.1. TIME reserves the right, in its sole discretion, to disqualify you if you are found or suspected to be tampering with the Programme, TIME Self Care Portal and/or Programme submission process or the operation of this Programme. TIME reserves the right to disqualify you from this Programme and/or to forfeit any Referral Bonus you may be entitled to if TIME believes, in its sole and absolute discretion, you have undertaken fraudulent or unfair practices and/or activities or other activities harmful to this Programme or the submission process. Fraudulent activities are deemed to include, but is not limited to any act of deceit and/or deception and/or cheating. Unfair practices include, but is not limited to, conducting any form of advertising or promotional activities to promote your participation in the Programme (i.e. to source for new Referees for your benefit).

6.2. TIME reserves the absolute right at any time without assigning any reasons and without notice to add, alter, modify, change or vary the Terms contained herein, wholly or in part at its absolute discretion. If you participate in the Programme, you are deemed to have knowledge of and to have agreed to any changes or variations to these Terms. You agree that your continued participation in the Programme will constitute your acceptance of these Terms (as varied or changed).

7. No Warranty

7.1. TIME and its parent company, subsidiaries, affiliates, officers, directors, employees, agents, suppliers and/or subcontractors provide the Programme and the TIME Self Care Portal on an “as is” basis and without any warranty or condition, whether express or implied. TIME and its parent company, subsidiaries, affiliates, officers, directors, employees, agents, suppliers and/ or subcontractors specifically disclaim the implied warranties of title, merchantability, performance, fitness for a particular purpose, satisfactory quality or non-infringement of any third party’s intellectual property or proprietary rights. In addition, no advice or information obtained (whether orally or written) by you from the TIME shall create any warranty and you may not rely on any such statement of warranty.

8. Liability & Responsibility

8.1. You shall assume full liability and responsibility in the event of any liability, mishap, injury, loss, damage, claim or accident resulting from your participation in this Programme, redemption and/or usage of the Referral Bonus.

8.2. All costs, fees and/or related expenses that are incurred during the participation in this Programme and/or during the redemption of the Referral Bonus are your sole responsibility.

8.3. TIME shall in no event nor for any reason whatsoever be liable, even if foreseeable or if TIME or its agents or employees may have been advised of, or otherwise might have anticipated, the possibility or likelihood of such damages, losses or expenses, for any damages, loss or expense, including direct, indirect, special, consequential or punitive damage, or economic loss, or any claims for loss of profits or loss of use, whatsoever or howsoever caused (regardless of the form of action, including tort or strict liability), arising directly or indirectly from or in connection with: (i) any access, use or the inability to access or use the TIME Self Care Portal; (ii) any system, server or connection failure, error, omission, interruption, delay in transmission, computer virus or other malicious, destructive or corrupting code, agent, program or macros; (iii) any use of or access to any other website or webpage linked to the TIME Self Care Portal; (iv) any services, products, or information, data, software or other material obtained or downloaded from the TIME Self Care Portal, or from any other website or webpage linked to the TIME Self Care Portal; (v) your use or misuse of the TIME Self Care Portal or Referral Bonus; (vi) sales, customs and/or import or export taxes; (vii) any indirect, incidental, consequential, special or exemplary costs, claims, expenses, loss or damages, even if informed of the possibility of such costs, claims, expenses, loss and damage; (viii) lost revenues or profits; or (ix) loss, damages or expense arising from or in connection with any loss of data or interruption in use, or availability, of data.

9. Indemnification

9.1. You hereby agree to fully indemnify and hold TIME and each of TIME’s representative offices, authorised agencies and sponsors, and the directors, officers, employees and assignees thereof (the “Indemnified Parties”) harmless from and against any and all claims, loss or damage (including but not limited to economic loss, loss of or damage to any property or injury to or death of any person and any legal costs) that may be suffered or incurred by any of the Indemnified Parties arising whether directly or indirectly from:

9.1.1. from any negligent act or omission or wilful default, misconduct or fraud of the committed by you;

9.1.2. from any action or claim whatsoever brought against the you in connection with any breach of the Terms; and

9.1.3. from any claim by a third party against any Indemnified Parties in respect of (i) and (ii) above.

10. Severability

The invalidity or unenforceability of any of the provisions in these Terms shall not adversely affect or impair the validity or enforceability of the remaining provisions of these Terms.

11. Additional Terms

11.1. These Terms shall be governed by, and construed in accordance with the Laws of Malaysia and the parties hereby submit to the exclusive jurisdiction of the Courts of Malaysia.

11.2. All other terms and conditions governing the use of TIME Broadband services shall apply herein mutatis mutandis.

11.3. In the event of your breach of these Terms, TIME’s failure to enforce these Terms shall not constitute a waiver of these Terms, and such failure shall not affect the right later to enforce these Terms. TIME would still be entitled to use its rights and remedies in any other situation where you breach these Terms.

11.4. You are responsible for any and all tax liabilities associated with the Programme. Referral Bonus(es) that you receive may constitute taxable income.

TIME Rewards (15 July 2018 - Ongoing)

This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available at www.time.com.my/terms-and-conditions. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance of the Promotion Terms and Conditions.

Promotion Information Details

Promotion Type Free reward
Promotion Description Selected Customers who log in to TIME’s Self Care portal during the Promotion Period at selfcare.time.com.my will stand a chance to claim a Free Gift.
Promotion Period Starts from 15 July 2018
Value Subject to Monthly Reward at TIME’s discretion
Eligible Customers Residential
Promotion Qualifications 1. The reward will be made available on the 15th of each month within the Promotion Period and customers will have to log in to TIME’s Self Care portal during the said period to qualify for the Promotion.
2. All active customers are eligible for the Promotion. However, customers who have successfully claimed a reward in accordance with this Promotion will no longer qualify for further rewards under this Promotion for the remainder of 2018.
3. Rewards are available on a first-come-first-served basis and while stocks last.
4. The reward will be in the form of a voucher code and customers who successfully claim the reward are required to redeem the reward as per the instructions specified in TIME’s Self Care portal.
5. For rewards which are to be redeemed at the relevant third party merchant’s outlets or premises, customers are required to log in to TIME’s Self Care portal to obtain the voucher code and present the voucher code to the third party merchant’s outlet staff for redemption and validation.
6. The rewards have to be redeemed within the voucher validity period as specified in TIME’s Self Care portal.
Special Promotion Terms 1. The rewards are provided on an “as is” basis and are not exchangeable for cash or in kind.
2. The rewards claimed are non-transferable.
3. Each voucher code is available for a single redemption only. Multiple redemptions using the same voucher code are not allowed.
4. Additional terms and conditions for each reward are applicable and can be found in TIME’s Self Care portal.



Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details ("Promotion") and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions ("Terms and Conditions"). Customer's attention is drawn to the Promotion Information Details:-


1 This Promotion is only applicable during the Promotion Period beginning on the start date and shall continue in effect until its expiry or sooner cancelled by TIME. TIME reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
2 This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between TIME and the customer.
3 Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications and is not an Eligible Customer is not entitled to the provision of the Promotion.
4 TIME may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher) or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that TIME is obliged to provide the equivalent Value if TIME changes, amends or modifies the Promotion.
5 If there are multiple promotions available during the same Promotion Period, including this Promotion, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available at the same time.
6 TIME reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
7 If the Promotion is the provision of a free gift or a voucher from TIME’s partners, suppliers or subcontractors, TIME and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a free gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against TIME, which is deemed not to be a supplier.
8 If the Promotion is the provision of a Monthly Rebate or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with TIME before the expiry of the minimum period or if there is no minimum period specified, then twelve months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and TIME may seek to recover all earlier provided rebates on the basis that customer warrants to stay a customer of TIME for the minimum period or twelve months (as the case may be).
9 In addition, no advice or information obtained (whether orally or written) by the customer from TIME, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
10 TIME reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
11 If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
12 All personal information provided by customer is subject to TIME’s Privacy Policy (details of which are available at http://www.time.com.my/privacy-policy).
13 Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.
TIME Fibre Business Internet 20Mbps Online Promo (1 May 2018 – 15 August 2019)

SALES PROMOTION FOR FIXED DURATION

This promotion is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available at www.time.com.my/terms-and-conditions. Acceptance of a promotional gift, vouchers, discounts or rebates by Eligible Customers will be deemed to be acceptance of the Promotion Terms and Conditions.

Promotion Information Details

Promotion Type Monthly Discounts
Promotion Description TIME is offering a RM50 monthly discount to new subscribers who sign up for the TIME Fibre Business Internet 20Mbps plan through TIME’s dealers or client managers, as well as via TIME’s online portal at http://www.time.com.my/, for all buildings where TIME provides the relevant services during the Promotion Period.
Promotion Period Commences on 01-May-18
Expires on 15-Aug-19
Value RM50 monthly discount per subscriber
Eligible Customers Small & Medium Enterprise
Promotion Qualifications An occupant of any building who signs up with a TIME dealer, client manager or online during Promotion Period.
How will it be provided Credited equally over subscriber’s full monthly bills



Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details ("Promotion") and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions ("Terms and Conditions"). It is important that customers read these Terms and Conditions together with the Promotion Information Details:-


1 This Promotion is only applicable during the Promotion Period. TIME reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice to Eligible Customers.
2 This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between TIME and the Eligible Customer.
3 his Promotion is only available to Eligible Customers. In order to be an Eligible Customer, customers must meet the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications and is not an Eligible Customer is not entitled to the provision of the Promotion.
4 TIME may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher), the Value of the discount offered or the Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that TIME is obliged to provide the equivalent Value if TIME changes, amends or modifies the Promotion.
5 If there are multiple promotions available during the Promotion Period, and the customer is an Eligible Customer for more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available during the same period of time.
6 TIME reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
7 If the Promotion is the provision of a free gift or a voucher from TIME’s partners, suppliers or subcontractors, TIME and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a free gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against TIME, which is deemed not to be a supplier.
8 If the Promotion is the provision of a Monthly Rebate, Monthly Discount or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with TIME before the expiry of the minimum period or if there is no minimum period specified, then twelve (12) months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and TIME may seek to recover all earlier provided rebates or discounts on the basis that customer warrants to stay a customer of TIME for the minimum period or twelve (12) months (as the case may be).
9 In addition, no advice or information obtained (whether orally or written) by the customer from TIME, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
10 TIME reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
11 If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
12 All personal information provided by customer is subject to TIME’s Privacy Policy (details of which are available at http://www.time.com.my/privacy-policy).
13 Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are special Promotion Terms drawn up, then such special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.
TIME Fibre Business Internet 50Mbps & 100Mbps Promo (1 May 2018 – 15 August 2019)

SALES PROMOTION FOR FIXED DURATION

This promotion is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available at www.time.com.my/terms-and-conditions. Acceptance of a promotional gift, vouchers, discounts or rebates by Eligible Customers will be deemed to be acceptance of the Promotion Terms and Conditions.

Promotion Information Details

Promotion Type Monthly Rebates
Promotion Description TIME is offering monthly rebates to new subscribers who sign up for the TIME Fibre Business Internet 50Mbps and 100Mbps plans through TIME’s dealers, client managers and via TIME’s online portal at http://www.time.com.my/, for all buildings which TIME provides the relevant services during the Promotion Period.
Promotion Period Commences on 01-May-18
Expires on 15-Aug-19
Value • RM1200 (TIME Fibre Business Internet - 100Mbps)
• RM480 (TIME Fibre Business Internet - 50Mbps)
Eligible Customers Small & Medium Enterprise
Promotion Qualifications An occupant of any buildings who signs up with a TIME dealer, client manager or online during Promotion Period.
How will it be provided Credited equally over subscriber’s twenty four (24) monthly bills



Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details ("Promotion") and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions ("Terms and Conditions"). It is important that customers’ read these Terms and Conditions together with the Promotion Information Details:-


1 This Promotion is only applicable during the Promotion Period. TIME reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice to Eligible Customers.
2 This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between TIME and the Eligible Customer.
3 This Promotion is only available to Eligible Customers. In order to be an Eligible Customer, customers must meet the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications and is not an Eligible Customer is not entitled to the provision of the Promotion.
4 TIME may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher), the Value of the discount offered or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that TIME is obliged to provide the equivalent Value if TIME changes, amends or modifies the Promotion.
5 If there are multiple promotions available during the Promotion Period, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available during the same period of time.
6 TIME reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
7 If the Promotion is the provision of a free gift or a voucher from TIME’s partners, suppliers or subcontractors, TIME and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an "as is" basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a free gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against TIME, which is deemed not to be a supplier.
8 If the Promotion is the provision of a Monthly Rebate, Monthly Discount or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with TIME before the expiry of the minimum period or if there is no minimum period specified, then twelve (12) months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and TIME may seek to recover all earlier provided rebates on the basis that customer warrants to stay a customer of TIME for the minimum period or twelve (12) months (as the case may be).
9 In addition, no advice or information obtained (whether orally or written) by the customer from TIME, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
10 TIME reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
11 If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
12 All personal information provided by customer is subject to TIME’s Privacy Policy (details of which are available at http://www.time.com.my/privacy-policy).
13 Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are special Promotion Terms drawn up, then such special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.
TIME Fibre Home Broadband RM100 Online Promotion (1 February 2017 - Ongoing)

This RM100 Online Promotion (“Promotion”) is strictly made available to new online registrations of TIME Fibre Home Broadband during the promotion period starting from 1 February 2017 (“Commencement Date”) and is subject to the following terms and conditions (“Terms and Conditions”) :-

  1. This Promotion is only applicable during the promotion period beginning on the Commencement Date and shall continue in effect until otherwise determined by TIME. TIME reserves the right to cease the Promotion at any time without any prior notice.
  2. Online registrations MUST be submitted through TIME’s official website at time.com.my to qualify for the Promotion.
  3. If there are multiple promotions available, including this Promotion, the customer is only eligible for one promotion and must make a choice. Once the customer has chosen the Promotion, the customer is no longer eligible for other promotions that are available at the same time.
  4. This Promotion entitles the new subscriber to a one time RM100 off on first month bill based on the subscribed broadband package price only.
  5. TIME reserves the right to and may refuse the provision of RM100 Promo to any customers who do not meet the applicable criteria.
  6. Subscribers of TIME Fibre Home Broadband via Astro IPTV are NOT eligible for this promotion.
  7. TIME and its officers, directors, employees, agents, suppliers and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied. TIME and its officers, directors, employees, agents, suppliers and/or subcontractors specifically disclaim the implied warranties of title, merchantability, performance, fitness for a particular purpose, satisfactory quality or non-infringement of any third party’s intellectual property or proprietary rights. In addition, no advice or information obtained (whether orally or written) by the subscriber from TIME shall create any warranty.
  8. TIME reserves the right to revise, amend, or modify these Terms and Conditions and you shall be bound by such revision, amendment, and/or modification. Continued access and use of the Service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  9. All other terms and conditions governing the use of the Service shall apply herein with the necessary changes.
TIME Fibre Business Internet 50Mbps & 100Mbps Promo (7 February 2018 - 30 April 2018)

SALES PROMOTION FOR FIXED DURATION

This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available here. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance to the Promotion Terms and Conditions.

Promotion Information Details

Promotion Type Monthly Rebates

Promotion Description

TIME is offering monthly rebates to new subscribers who sign up for the TIME Fibre Business Internet 50Mbps and 100Mbps plans through TIME’s dealers, client managers and via TIME’s online portal at http://www.time.com.my, for all buildings which TIME provides the relevant services during the Promotion Period.

Promotion Period

Commences on 07-Feb-18
Expires on 30-Apr-18

Value

• RM1000 (TIME Fibre Business Internet 100Mbps)
• RM500 (TIME Fibre Business Internet 50Mbps)

Eligible Customers

Small & Medium Enterprise

Promotion Qualifications

A resident of any buildings who signs up with a TIME dealer, client manager or online during Promotion Period

How will it be provided

Credited equally over ten (10) monthly bills

Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details (“Promotion”) and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions”). It is important that customers’ read these Terms and Conditions together with the Promotion Information Details:-

  • This Promotion is only applicable during the Promotion Period. TIME reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice to Eligible Customers.
  • This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between TIME and the Eligible Customer.
  • This Promotion is only available to Eligible Customers. In order to be an  Eligible Customer, customers must meet the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications and is not an Eligible Customer is not entitled to the provision of the Promotion.
  • TIME may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher) or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that TIME is obliged to provide the equivalent Value if TIME changes, amends or modifies the Promotion.
  • If there are multiple promotions available during the Promotion Period, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available during the same period of time.
  • TIME reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
  • If the Promotion is the provision of a free gift or a voucher from TIME’s partners, suppliers or subcontractors, TIME and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a free gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against TIME, which is deemed not to be a supplier.
  • If the Promotion is the provision of a Monthly Rebate or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with TIME before the expiry of the minimum period or if there is no minimum period specified, then twelve (12) months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and TIME may seek to recover all earlier provided rebates on the basis that customer warrants to stay a customer of TIME for the minimum period or twelve (12) months (as the case may be).
  • In addition, no advice or information obtained (whether orally or written) by the customer from TIME, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
  • TIME reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  • If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
  • All personal information provided by customer is subject to TIME’s Privacy Policy (details of which are available at http://www.time.com.my/privacy-policy).
  • Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are special Promotion Terms drawn up, then such special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.

1=0 Pay Nothing For Your 1st Month Promotion (23 March 2018 - 8 April 2018)

This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available at www.time.com.my/terms-and-conditions. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance to the Promotion Terms and Conditions.

Promotion Type One-off Rebate

Promotion Description

TIME is offering a FREE 1 month broadband charges for any new subscribers who choose to sign up for TIME Fibre Home Broadband package during the promotional period.

Promotion Period

Starts from 23-Mar-18

Expires on 08-Apr-18

Value

FREE 1 month broadband charges – RM149 / RM189 / RM299 – based on package subscribed.

Eligible Customers

Residential

Promotion Qualifications

For NEW subscribers who sign up through all sales channel during promotional period.

How will it be provided

One time sum credited to the first full month's bill

Special Promotion Terms

Only for sign-up on TIME Fibre Home Broadband, 24-months contract – not applicable for 12-months contract.

Other promotions are not applicable.

Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details (“Promotion”) and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions”). Customers’ attention is drawn to the Promotion Information Details:-

  1. This Promotion is only applicable during the Promotion Period beginning on the start date and shall continue in effect until its expiry or sooner cancelled by TIME. TIME reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
  2. This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between TIME and the customer.
  3. Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications and is not an Eligible Customer is not entitled to the provision of the Promotion.
  4. TIME may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher) or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that TIME is obliged to provide the equivalent Value if TIME changes, amends or modifies the Promotion.
  5. If there are multiple promotions available during the same Promotion Period, including this Promotion, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available at the same time.
  6. TIME reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
  7. If the Promotion is the provision of a free gift or a voucher from TIME’s partners, suppliers or subcontractors, TIME and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a free gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against TIME, which is deemed not to be a supplier.
  8. If the Promotion is the provision of a Monthly Rebate or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with TIME before the expiry of the minimum period or if there is no minimum period specified, then twelve months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and TIME may seek to recover all earlier provided rebates on the basis that customer warrants to stay a customer of TIME for the minimum period or twelve months (as the case may be).
  9. In addition, no advice or information obtained (whether orally or written) by the customer from TIME, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
  10. TIME reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  11. If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
  12. All personal information provided by customer is subject to TIME’s Privacy Policy (details of which are available at http://www.time.com.my/privacy-policy).
  13. Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.
TIME Fibre Business Internet RM100 Online Promotion (1 August 2017 – 6 February 2018)

SALES PROMOTION FOR SPECIFIED DURATION

This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available here. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance to the Promotion Terms and Conditions.

Promotion Information Details

Promotion Type One-off Rebate

Promotion Description

TIME is offering RM100 off the first bill for new subscribers who signs up for a TIME Fibre Business Internet plan through TIME’s official website at www.time.com.my.

Promotion Period

Starts from 01-Aug-17

Expires on 5-Feb-18

Value

RM100

Eligible Customers

Small & Medium Enterprise

Promotion Qualifications

For new subscribers who signs up through TIME’s official website at www.time.com.my.

How will it be provided

One time sum credited to the first month's bill

Special Promotion Terms

N/A

Exabytes Partnership Promotion (1 Jun - 31 December 2017)

This Exabytes Partnership Promotion is made available to new eligible subscribers of TIME Fibre Business Internet during the promotion period from 1 June 2017 to 31 December 2017 (inclusive) (“Promotion Period”) and is subject to these terms and conditions (“Terms and Conditions”) :-

  1. This promotion is only applicable during the Promotion Period, and TIME may revise or extend the Promotion Period at any time without any prior notice.
  2. This promotion is only applicable to new registrations of TIME Fibre Business Internet packages during the Promotion Period who have registered for Exabytes Cockroach Startup Program (“Eligible Subscribers”).
  3. The Eligible Subscribers will receive a unique promo code after registration for the Exabytes Cockroach Startup Program. This unique promo code MUST be applied through online registration for TIME Fibre Business Internet services via TIME’s official website at www.time.com.my.
  4. This promotion entitles Eligible Subscribers to a 20% discount off the standard monthly fee of TIME Fibre Business Internet packages which are currently as follows:
    TIME Fibre Business Internet

    Speed

    50 Mbps 100 Mbps

    Standard Monthly Fee

    RM 338

    RM 398

  5. If there are multiple promotions available, including this promotion, the customer is only eligible for one promotion and must make a choice. Once the customer has chosen the promotion, the customer is no longer eligible for other promotions that are available at the same time.
  6. TIME reserves the right to and may refuse the provision of this promotion to any subscribers who do not meet the applicable criteria.
  7. This promotion is provided on an “as is” basis and neither TIME nor its officers, directors, employees, agents, suppliers and/or subcontractors provide any warranty or condition, whether express or implied, any implied warranties of title, merchantability, performance, fitness for a particular purpose, satisfactory quality or non-infringement of any third party’s intellectual property or proprietary rights. In addition, no advice or information obtained (whether orally or written) by the subscriber from TIME shall create any warranty.
  8. TIME reserves the right to revise, amend, or modify these Terms and Conditions and you shall be bound by such revision, amendment, and/or modification. Continued access and use of the Service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  9. All other terms and conditions governing the use of the TIME Fibre Business Internet service shall apply herein with the necessary changes.
RM100 Promo (15 Jun – 20 Jun 2017)

This RM100 Promo is strictly made available to new sign up of TIME Fibre Home Broadband during the promotion period from 15 June to 20 June 2017 (inclusive) (“Promotion Period”) and is subject to the following terms and conditions (“Terms and Conditions”) :-

  1. This promotion is only applicable during the Promotion Period. TIME reserves the right to amend the Promotion Period at any time without any prior notice.
  2. This promotion is only applicable for new registration and strictly available to selected customers who sign up for the Service package for 24 months within the specific promotion allocation.
  3. If there are multiple promotions available, including this promotion, the customer is only eligible for one promotion and must make a choice. Once the customer has chosen the promotion, the customer is no longer eligible for other promotions that are available at the same time.
  4. This promotion entitles new subscriber to a one time RM100 off the first month bill based on the subscribed broadband package price only.
  5. TIME reserves the right to and may refuse the provision of RM100 Promo to any customers who do not meet the applicable criteria.
  6. Subscribers of TIME Fibre Home Broadband via Astro IPTV are NOT eligible for this promotion.
  7. TIME and its officers, directors, employees, agents, suppliers and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied. TIME and its officers, directors, employees, agents, suppliers and/or subcontractors specifically disclaim the implied warranties of title, merchantability, performance, fitness for a particular purpose, satisfactory quality or non-infringement of any third party’s intellectual property or proprietary rights. In addition, no advice or information obtained (whether orally or written) by the subscriber from TIME shall create any warranty.
  8. TIME reserves the right to revise, amend, or modify these Terms and Conditions and you shall be bound by such revision, amendment, and/or modification. Continued access and use of the Service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  9. All other terms and conditions governing the use of the Service shall apply herein with the necessary changes.
500Mbps Turns One (23 Mar – 26 Mar 2017)

New Subscribers

This 500Mbps Turns One promotion (“ Promotion ”) is strictly made available to new subscribers of TIME Fibre Home Broadband services (the “ Service ”) during the promotion period from 23 – 26 March 2017 (inclusive) (“ Promotion Period ”) and is subject to the following terms and conditions (“ Terms and Conditions ”) :-

  1. This promotion is only applicable during the Promotion Period. TIME reserves the right to amend the Promotion Period at any time without any prior notice.
  2. If there are multiple promotions available, including this Promotion, the subscriber is only eligible for one promotion and must make a choice. Once the subscriber has chosen the promotion, the subscriber is no longer eligible for other promotions that are available at the same time.
  3. This Promotion entitles the new subscriber to a service credit on the subscriber’s bill(s) based on the subscribed Service. Such service credit shall only be automatically set off against the monthly Service charges until the total entitled service credits have been depleted. Service credits are not exchangeable for cash. The service credit scheme is set out as follows :-
    Plan Service Credit Entitlement Payment For
    1 st Month Bill
    Payment For
    2 nd Month Bill
    TIME Fibre Home Broadband 500Mbps RM500 Monthly Charges: RM299

    LESS Service Credit: (RM299)

    Total To Pay: RM0
    Monthly Charges: RM299

    LESS Service Credit: (RM201)

    Total To Pay: RM98
    TIME Fibre Home Broadband 300Mbps RM300 Monthly Charges: RM189

    LESS Service Credit: (RM189)

    Total To Pay: RM0
    Monthly Charges: RM189

    LESS Service Credit: (RM111)

    Total To Pay: RM78
    TIME Fibre Home Broadband 100Mbps RM100
    Monthly Charges: RM149

    LESS Service Credit: (RM100)

    Total To Pay: RM49
    Not Applicable
  4. TIME reserves the right to and may refuse the provision of the Promotion to any subscribers who do not meet the applicable criteria.
  5. Subscribers of TIME Fibre Home Broadband via Astro IPTV are NOT eligible for this promotion.
  6. TIME and its officers, directors, employees, agents, suppliers and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied. TIME and its officers, directors, employees, agents, suppliers and/or subcontractors specifically disclaim the implied warranties of title, merchantability, performance, fitness for a particular purpose, satisfactory quality or non-infringement of any third party’s intellectual property or proprietary rights. In addition, no advice or information obtained (whether orally or written) by the subscriber from TIME shall create any warranty.
  7. TIME reserves the right to revise, amend, or modify these Terms and Conditions and you shall be bound by such revision, amendment, and/or modification. Continued access and use of the Service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  8. All other terms and conditions governing the use of the Service shall apply herein with the necessary changes.

Surprise Giveaway
Existing Subscribers

This 500Mbps Turns One – Surprise Giveaway (“Reward”) organised by TT dotCom Sdn Bhd (“TIME”) is made available to all subscribers of TIME Fibre Home Broadband services (“Service”) and is subject to these terms and conditions (“Terms and Conditions”) :-

  1. This Reward is only applicable from 23 March 2017 – 26 March 2017 (inclusive) (“Reward Period”). TIME may revise or extend the Reward Period at any time without any prior notice.
  2. The Promotion is only applicable for subscribers whose Service has been successfully activated by 26 March 2017.
  3. For the duration of the Reward Period, all eligible subscribers stand a chance to win a mystery gift by logging in to the TIME Self Care Portal at selfcare.time.com.my, clicking on the Surprise Giveaway button and popping any of the floating balloons.
  4. There are a total of 500 gifts to be popped daily during the Reward Period. Subscribers who are successful in popping a balloon will be limited to only ONE (1) mystery gift throughout the Promotion Period, subject to the availability of the gifts.
  5. Subscribers who have won a mystery gift will have to redeem the gift within the specified validity period and adhere to the redemption terms and conditions for each gift/merchant which shall be separately prescribed.
  6. All mystery gifts are non-refundable and cannot be exchanged for cash. TIME reserves the right in its sole discretion to substitute the mystery gifts with alternative reward(s) of the same value.
  7. TIME reserves the right to and may refuse the provision of any benefits under this Reward to any customers at its sole discretion.
  8. This Reward is provided on an “as is” basis and neither TIME nor its officers, directors, employees, agents, suppliers and/or subcontractors provide any warranty or condition, whether express or implied, any implied warranties of title, merchantability, performance, fitness for a particular purpose, satisfactory quality or non-infringement of any third party’s intellectual property or proprietary rights. In addition, no advice or information obtained (whether orally or written) by the subscriber from TIME shall create any warranty.
  9. TIME reserves the right to revise, amend, or modify these Terms and Conditions and you shall be bound by such revision, amendment, and/or modification. Continued access and use of the Service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  10. All other terms and conditions governing the use of the Service shall apply herein with the necessary changes.

500 Minutes Free Voice Calls
Existing Subscribers

This 500Mbps Turns One – 500 Minutes Free Voice Calls (“Reward”) organised by TT dotCom Sdn Bhd (“TIME”) is made available to all active subscribers of TIME Fibre Home Broadband with a TIME Voice Home (“Service”) and is subject to these terms and conditions (“Terms and Conditions”) :-

  1. This Reward is only applicable from 23 March 2017 – 26 March 2017 (inclusive) (“Reward Period”). TIME may revise or extend the Reward Period at any time without any prior notice.
  2. The Reward is only applicable for subscribers whose Service has been successfully activated by 26 March 2017.
  3. For the duration of the Reward Period, all eligible subscribers are entitled to a total of 500 minutes of free voice calls to any domestic fixed or mobile number, as well as IDD calls to 60 selected countries (click here for the full listing). The free minutes may be used by the subscribers as necessary and interchanged between domestic fixed and mobile number, as well as IDD calls (to the applicable 60 countries), up to a collective maximum of 500 minutes.
  4. Any unutilised balance at the end of the Reward Period will not be refunded. Voice calls exceeding the 500 free minutes shall be charged at the applicable rate or deducted from the subscribers’ voice plan, as the case may be.
  5. TIME reserves the right to and may refuse the provision of any benefits under this Reward to any subscriber at its sole discretion.
  6. This Reward is provided on an “as is” basis and neither TIME nor its officers, directors, employees, agents, suppliers and/or subcontractors provide any warranty or condition, whether express or implied, any implied warranties of title, merchantability, performance, fitness for a particular purpose, satisfactory quality or non-infringement of any third party’s intellectual property or proprietary rights. In addition, no advice or information obtained (whether orally or written) by the subscriber from TIME shall create any warranty.
  7. TIME reserves the right to revise, amend, or modify these Terms and Conditions and you shall be bound by such revision, amendment, and/or modification. Continued access and use of the Service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  8. All other terms and conditions governing the use of the Service shall apply herein with the necessary changes.
Häagen-Dazs Redemption Programme (1 Feb – 31 December 2017)

This TIME Rewards - Häagen-Dazs Redemption Programme (“Reward Programme”) is strictly made available to individual subscribers (i.e. non-corporate/business subscribers) of TIME Fibre Home Broadband (“Service”) during the programme period from 1 February 2017 to 31 December 2017 (inclusive) (“Reward Programme Period”) and is subject to these terms and conditions (“Terms and Conditions”) :-

  1. This Reward Programme is only applicable during the Reward Programme Period, and TIME may revise or extend the Reward Programme Period at any time without any prior notice.
  2. This Reward Programme is only applicable to individual subscribers of the Service who have completed a minimum of one (1) year’s subscription and whose Service is active. Individual subscribers who have terminated their Service or who are serving their termination notice during the specified Reward Programme Period will not be eligible for this Reward Programme.
  3. This Reward Programme entitles the individual subscriber to a complimentary 1 cone x 1 single flavour scoop of Häagen-Dazs Ice Cream (“Reward”) at any of the 21 Häagen-Dazs outlets within Malaysia for take-away transactions only.
  4. Method of redemption:
    1. The eligible individual subscriber will receive a notification (via a mode of communication deemed appropriate by TIME) on his/her anniversary month (i.e. the same month when the Service was activated at least one year prior) informing the individual subscriber that the Reward is eligible for redemption.
    2. Upon such notification, the individual subscriber must redeem the Reward within the same calendar month that the notification was received i.e. the individual subscriber’s anniversary month (“Redemption Period”). Redemption of the Reward is not permitted beyond the Redemption Period.
    3. The eligible individual subscriber is required to provide his/her MyKad number (or passport number for non-Malaysian subscribers) at any Häagen-Dazs outlet for verification of eligibility by Häagen-Dazs personnel.
  5. Each individual subscriber account shall only be entitled to one (1) redemption of the Reward during the Redemption Period, no duplication or additional redemptions are permitted.
  6. At any time, in the event any individual subscriber account has been or is to be transferred to a new account holder, such new account holder shall not be entitled to the Reward. Only the original account holder is entitled to redeem the Reward.
  7. TIME reserves the right to and may refuse the provision of the Reward Programme to any subscribers at its sole discretion.
  8. Subscribers of TIME Fibre Home Broadband via Astro IPTV are NOT eligible for this Reward Programme.
  9. This Reward Programme is provided on an “as is” basis and neither TIME nor its officers, directors, employees, agents, suppliers and/or subcontractors provide any warranty or condition, whether express or implied, any implied warranties of title, merchantability, performance, fitness for a particular purpose, satisfactory quality or non-infringement of any third party’s intellectual property or proprietary rights. In addition, no advice or information obtained (whether orally or written) by the subscriber from TIME shall create any warranty.
  10. TIME excludes all liability and the subscriber shall assume full liability and responsibility in the event of any liability, mishap, injury, loss, damage, claim or accident resulting from your participation and redemption under this Reward Programme.
  11. TIME reserves the right to revise, amend, or modify these Terms and Conditions and you shall be bound by such revision, amendment, and/or modification. Continued access and use of the Service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  12. All other terms and conditions governing the use of the Service shall apply herein with the necessary changes.
Archives

Website Usage

  1. Agreement to Access

    In accessing to and/or using this Website the Customer hereby agrees to abide by the following terms and conditions. If the Customer does not wish to be bound by these terms and conditions, the Customer may not access or use this Website. The Customer’s use or access of this Website constitutes the Customer’s agreement to these terms and conditions.

  2. Definitions & Interpretations

    ”Content” means the text, information, images, photographs, software, products, graphics, logos, illustrations, descriptions, data, services and all other material provided on this Website, as well as the selection, assembly and arrangement thereof.

    "Law" means and includes the Communications and Multimedia Act, 1998, its regulations and any other laws, Regulations, Statutes, Acts or By-laws currently in force in Malaysia from time to time.

    "Customer" means the party who has agreed to subscribe to or utilise the Services stated herein.

    "Services" means any functions, features, communication facilities or facilities made available by TIME from time to time subscribed or to be subscribed by the Customer in connection with the Services.

    "TIME" means TIME dotCom Bhd. (formerly known as "TIME Telecommunications Holdings Bhd.") (Company No. 413292-P), a company incorporated in Malaysia under the Companies Act, 1965 having its registered address at No.14, Jalan Majistret U1/26 Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Darul Ehsan and/or its subsidiaries licensed to provide the Services.

    Unless the context otherwise requires, words denoting the singular number shall include the plural and vice versa and words denoting natural person shall include corporations and partnerships.

    Words denoting the masculine gender shall include the feminine and neuter genders and vice versa.

  3. Modifications of Terms and Conditions

    TIME reserves the right to amend, modify or vary at any time without any prior notice to the Customer, the terms and conditions herein contained and/or the Specific Terms and Conditions and the Customer shall be bound to observe and comply with any such variation, addition or amendment. Notice of such changes may be given to the Customer and/or up-dated in this Website but the changes shall take effect from the date the changes were made. The Customer shall be deemed to be apprised of and be bound by any modification by TIME to these terms and conditions and/or the Specific Terms and Conditions. ANY ACCESS OR USE OF THIS WEBSITE BY THE CUSTOMER AFTER NOTICE OF REVISIONS OR ADDITIONS TO THESE TERMS AND CONDITIONS AND/OR THE SPECIFIC TERMS AND CONDITIONS SHALL CONSTITUTE AND BE DEEMED TO BE THE CUSTOMER’S AGREEMENT TO SUCH REVISIONS OR ADDITIONS.

  4. Affiliates

    Any links to third party sites from this Website shall not be construed as a form of authorisation, endorsement, sponsorship nor any partnership whether expressly or implied. TIME is not in control of the third party sites and shall not be responsible for the contents of the third party sites. The Customer shall bear all risk in accessing the third party sites and in the using of the products and services contained therein.

  5. Content

    The text, information, images, photographs, software, products, graphics, logos, illustrations, descriptions, data, services and all other material provided on this Website, as well as the selection, assembly and arrangement thereof, are referred to collectively as the "Content".

    The Content may contain errors, omissions, or typographical errors or may be out of date. TIME may change, delete, or update any Content at any time and without prior notice. The Content is provided for informational purposes only and is not binding on TIME in any way except to the extent it is specifically indicated to be so.

    The Customer may view and use the Content only for the Customer’s personal information and for ordering on the products, services offered in this Website, and for no other purpose, and the Customer shall retain intact all copyright and other proprietary notices. Except as provided in the foregoing, TIME does not grant to the Customer or any person any right to use, reproduce, copy, modify, transmit, display, publish, sell, license, create derivative works, publicly perform, or distribute by any means, method, or process whatsoever, now known or hereafter developed, any of the Content on or transmitted through this Website, including without limitation by transferring, downloading or otherwise copying any Content onto any disk drive or other storage medium. Any use of the Content, except as specifically permitted in these terms and conditions or as otherwise expressly permitted in the Content or in writing signed by TIME, is strictly prohibited.

  6. Limitation of Liability

    TIME takes no responsibility for the accuracy, validity, reliability, suitability or effect (whether harmful or otherwise) of the Content. Further TIME does not make any form of representations in any manner whatsoever (whether with regard to the accuracy, validity, reliability, suitability, effect or any other matter) in relation to the Content for any purpose. The Content is provided without warranty of any kind either express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose, title, non-infringement, security or accuracy.

    TIME shall not be liable for any loss or any damages sustained by reason of any disclosure, inadvertent or otherwise in any information concerning the Customer's account particulars. Neither shall TIME be liable for any error, omission or inaccuracy with respect to any information disclosed.

    TIME shall not be liable to the Customer for any cost, claim, liability, expense, demand or damages whatsoever (including but not limited to any loss of profits, loss of savings or incidental, special, indirect or consequential damages), arising out of or in connection with the Content or the use or inability to use or performance available from the Services or the Website even if such loss was reasonably foreseeable by TIME or TIME had been advised by the Customer of the possibility of the Customer incurring the same.

    While every care is taken by TIME in the provision of the Services, TIME shall not be liable for any loss of information howsoever caused whether as a result of any interruption, suspension or termination of the Services or otherwise or for the accuracy of the Content or quality of information available, received or transmitted through the Services. Further, the Customer agrees that TIME does not warrant, represent or covenant that the functions and/or materials contained in this Website will be uninterrupted or error free, or that the defects will be corrected or that this Website or the server are free of viruses or represents the full functionality herewith. But in case of such interruption or loss of use of the Services, and unless specified otherwise TIME shall make every effort to restore the Services as soon as reasonably possible.

    The Customer shall be solely responsible for ensuring that in using the Services all applicable laws, rules and regulations for the use of any telecommunications systems, service or equipment shall be at all times be complied with.

  7. Unlawful or Restricted Use

    In accessing or utilizing this Website, the Customer shall comply with and not to contravene with all applicable laws of Malaysia relating to the Services and not to infringe any intellectual property right of any other sites. The Customer shall not use this Website for any purpose that is unlawful or prohibited or in a manner which could damage, disable, overburden or impair this Website or interfere with the enjoyment or use by any other party of this Website.

  8. Confidential Information

    TIME shall not be responsible in assuring confidentiality of information and materials transmitted via this Website. It is recommended that the Services shall not be used for the transmission of confidential information. Any transmission of confidential information via this Website shall be at the Customer's own risk and TIME shall not be held liable in connection therewith. However, TIME reserves the right at all times to disclose any information as may be deemed necessary to satisfy any applicable law, regulation, legal process or governmental request or to edit, refuse to post or to remove any information or materials, in whole or in part.

  9. Termination/Access Restriction

    TIME reserves the right in its sole discretion, to terminate the Customer's access to any or all of this Website and the related services or any portion thereof at any time without giving any prior notice.

  10. Indemnity

    The Customer undertakes and agrees to indemnify, save and hold harmless TIME at all times against all actions, claims, proceedings, costs, losses and damages whatsoever including but not limited to libel, slander or infringement of copyright or other intellectual property rights or death, bodily injury or property damage and howsoever arising which TIME may sustain, incur or pay or as the case may be, which may be brought or established against TIME by any person whomsoever arising out of or in connection with or by reason of the operation, provision or use of the Services, by reason of or pursuant to this Agreement and which are attributable to the act, omission or neglect of the Customer, its servants or agents.

  11. Force Majeure

    TIME shall not be liable for any breach of this Website arising from causes beyond its control including but not limited to Acts of God, insurrection of civil disorder, war or military operations, national or local emergency, acts or omissions of government, highway authority or other competent authority or of any third party, industrial disputes of any kind (whether or not involving TIME's employees), fire, lightning, explosion, flood, subsidence, inclement whether acts or omissions of persons or bodies for whom TIME are not responsible or any other cause whether similar or dissimilar outside TIME's control.

  12. Severability

    In the event any terms or conditions in this Website is found to be unlawful or illegal, such term or condition shall be excluded and such exclusion shall not affect the enforceability, legality and lawfulness of this Website in any way.

  13. Waiver

    Any failure, delay or neglect by TIME in enforcing any terms or conditions of this Website shall not be deemed a waiver of any of TIME's rights or as affecting the validity of the whole or any part of this Website.

  14. Governing Law

    This Website is governed by the laws of Malaysia. The Customer hereby consents to the exclusive jurisdiction and venue of the courts in Malaysia in all disputes arising out of or relating to the use of this Website. Use of this Website is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and including without limitation this paragraph. If any part of this Website is determined to be invalid pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision most closely matches the intent of the original provision and the remainder of this Agreement shall continue in effect.

    TIME makes no representations that the content of this Website complies with any laws abroad. TIME bears no responsibility for the access of this Website from abroad.

  15. Trademarks

    All rights reserved. All contents in this Website including but not limited to the text, images, registered trademarks as well as trademarks which are subject to pending applications are owned and controlled by TIME for these purposes and are protected by intellectual property rights. Such trademarks and service marks may not be used except as permitted in these terms and condition or with written permission from TIME.

  16. Miscellaneous

    The Customer agrees that this Website shall only be used for lawful purposes.

    If the Customer is dissatisfied with this Website or the terms and conditions, rules, policies, guidelines or practices of TIME in practising this Website, the Customer's sole and exclusive remedy is to discontinue using this Website.

    In the event of any conflict between the terms and conditions herein contained and the rules and/or specific terms appearing on this Website relating to the specific material, the latter shall prevail.

PRIVACY POLICY

This Privacy Policy explains how TT dotcom Sdn Bhd (52371-A) or TIME dotNet Bhd (507273-T), (individually or collectively referred to as "TIME"), handles the personal information that you provide to us via the registration forms or on web sites controlled by TIME which link to this Privacy Policy (together referred to as "TIME Web Site(s) "). Your use of TIME Web Sites is subject to this Privacy Policy and the Website Terms of Use.

Please read this Privacy Policy before using TIME Web Sites or submitting personal information to us.

  1. This Policy & You
    1. Pursuant to the Personal Data Protection Act 2010, this Privacy Policy outlines the rights, interests, obligations and duties of all parties involved in the collection, gathering, recording, holding, storing or processing (as defined below) of personal information and data as may be protected by the Act.
    2. For the purposes of this Privacy Policy, the expression "you", "yours" or any other cognate word or expression of similar nature shall mean the subscriber of the Services (as defined below) and/or any customer of TIME, as the case may be.
    3. You hereby agree and accept that this Privacy Policy forms an integral part of the terms and conditions of the use of the Services.
  2. Definitions
    1. For the purposes of this Personal Data Protection Policy, the following capitalised words shall have the meanings as ascribed to them:
      "Act" Means the Personal Data Protection Act 2010;
      "Personal Data" Shall mean any information in respect of commercial transactions, which (a) is being processed wholly or partly by means of equipment operating automatically in response to instructions given for that purpose; (b) is recorded with the intention that it should wholly or partly be processed by means of such equipment; or (c) is recorded as part of a relevant filing system or with the intention that it should form part of a relevant filing system, that relates directly or indirectly to a data subject, who is identified or identifiable from that information or from that and other information in the possession of a data user, including any sensitive personal data and expression of opinion about the data subject; but does not include any information that is processed for the purpose of a credit reporting business carried on by a credit reporting agency under the Credit Reporting Agencies Act 2009;
      "Policy" Means this Personal Data Protection policy and any other amendments, supplements and/or additions as may be added from time to time to it;
      "Processing" In relation to personal data, means collecting, recording, holding or storing the personal data or carrying out any operation or set of operations on the personal data, including (a) the organisation, adaptation or alteration of personal data; (b) the retrieval, consultation or use of personal data; (c) the disclosure of personal data by transmission, transfer, dissemination or otherwise making available; or (d) the alignment, combination, correction, erasure or destruction of personal data; and
      "Services" Means collectively the products and services offered by TIME over its communications network.
  3. Purpose of Collecting Personal Data
    1. You agree that all Personal Data collected and/or gathered by TIME may be used in one of the following ways ("Purposes"):
      1. To process your application for the Services;
      2. To conduct credit checks on you or establish the existence of any previous or outstanding breaches, indebtedness, defaults whatsoever that the individual concerned may have with any third party;
      3. To update and maintain TIME's internal records, filing, systems and operations for the management and administration of the Services including but not limited to the purpose of billing you;
      4. To conduct training for internal staff in relation to the Services;
      5. To enforce any of your obligations in respect of the Services, including collection of the outstanding amounts due from you;
      6. To activate, manage or administer payment or credit facilities with third party financial institutions as may from time to time be instructed by a subscriber of Services;
      7. To investigate and resolve any service issues, billing queries, complaints, fraudulent activity or other enquiries that you submit to us regarding our network, monitor and improve the performance of our network, our Services, our customer relations teams and service providers and TIME Web Sites;
      8. To conduct market analysis, research and development to improve and/or to introduce Services to you;
      9. To communicate, market, promote, offer or notify you on any enquiries or complaints, new services or products of TIME's group;
      10. To support TIME group's business, planning and decision making processes;
      11. To notify you on any updates, developments, or changes or new offerings of any Services including but not limited to any promotions, special offers and/or marketing launch;
      12. To comply with any requirements of any laws or regulations or direction of any national, enforcement, regulatory body/agencies in respect of the Services;

      and other incidental and associated purposes relating to any of the above.

  4. Disclosure to Third Parties
    1. In line with the express Purposes set out in Clause 3 above, TIME may disclose so much of any Personal Data collected or gathered to the following third parties:
      1. To other telecommunications operators as part of the national inter-operator initiative to combat fraud and to prevent abuse of telecommunication services;
      2. To any auditors, professional advisors, third party service providers, nominees, agents or contractors appointed by TIME in order to carry out the Purposes set out in Clause 3.1 above;
      3. To relevant national and other enforcement or regulatory agencies/bodies as part of any obligation imposed by law or in relation to any activity pertaining to the administration of justice, detection or prevention of crime, illegal/unlawful activities or fraud or for the apprehension or prosecution of offenders or in the interests of national security;
      4. To the Official Assignee's Office of the Insolvency Department of Malaysia for purposes of conducting a bankruptcy search;
      5. To any relevant bank, financial institution or similar entity as may be instructed by you pursuant to any credit facility or payment mechanism initiated at your request;
      6. To TIME's shareholders and between the companies which make up the TIME Group and to affiliated companies for the purpose of establishing and maintaining a common database of customers to avoid duplication;
      7. To strategic partners that work with TIME to provide TIME's Services or that help market TIME's Services (such as our network of dealers);
      8. To any party involved in or related to a legal proceeding (or prospective legal proceeding), for purposes of the legal proceeding;
      9. To professional advisors appointed by TIME on a need to know basis for the purpose of those advisors providing advice to us;
      10. To any third party which acquires all or part of the assets or business of TIME (including accounts and trade receivables) for the purpose of that third party continuing to provide all or that part of the business of TIME which it acquires or acquired (including any relevant Services);
      11. To parties nominated or appointed by TIME either solely or jointly with other service providers, for purposes of establishing and maintaining a common database where TIME has a legitimate common interest; and
      12. otherwise as required or permitted under Malaysian law, including without limitation, the Personal Data Protection Act 2010.
    2. Save and except with your express consent, TIME shall maintain strict confidentiality of your Personal Data and not disclose any portion or part thereof to any other entity or third party aside from the ones listed in 4.1 above.
  5. Consent & Right to Withdraw Consent
    1. You are given notice that the Services will only be made available to you upon you accepting and expressly consenting to the terms of this Privacy Policy, where such express acceptance and consent shall be evidenced by you clicking or checking or indicating accordingly on the relevant consent portion of the registration forms or such other documents as may be furnished to you, as the case may be.
    2. By so indicating your acceptance of the terms of this Privacy Policy, you shall be deemed to have expressly consented to the processing of your Personal Data by TIME or any of its authorised agents, employees, partners and/or contractors for the Purposes outlined in Clause 3.1 above.
    3. You hereby agree and accept that by registering and/or continuing to use the Services, you authorise and consent to your Personal Data being processed by and where required, disclosed to classes of third parties as identified by TIME in Clause 4.1 above for the purposes of TIME providing the Services to you. For the avoidance of doubt, you also hereby explicitly consent to TIME processing any sensitive personal data relevant for such purposes.
    4. Notwithstanding anything to the contrary, you may at any time withdraw your consent to TIME processing any Personal Data of yours or to any part or portion of the processing by sending to TIME at the address set out below a written notice of withdrawal and within the period prescribed under the Act, TIME shall take all necessary measures to give effect to your withdrawal of consent, to the extent that such withdrawal does not conflict with any of TIME's other legal obligations.
  6. Right to Access & Correct
    1. You shall, upon written request, be granted access to all Personal Data held or stored or processed by TIME. To avoid confusion, "access" for the purposes of this provision shall mean notification of such Personal Data of yours that is being processed by or on behalf of TIME and to have a copy of such Personal Data communicated or conveyed to you in an intelligible form of TIME's choosing.
    2. You may at any time make a written request to TIME to correct any Personal Data of yours that is inaccurate, incomplete, misleading or out-of-date and TIME shall, upon receipt of your written request for correction(s) and within the period prescribed under the Act, take all necessary measures to give effect to such correction(s).
  7. Security, Storage & Duration of Data Retention
    1. TIME shall ensure that all Personal Data collected by it shall be stored and/or filed in such manner as to ensure that the Personal Data maintains its accuracy, integrity, remains confidential, is protected against loss, misuse, modification and unauthorised or accidental access, disclosure, alteration, destruction or manipulation.
    2. TIME shall store and/or retain all Personal Data only for as long as required for the fulfilment of the purposes stated in Clause 3 above or pursuant to any legal obligation imposed upon TIME in its operation of the Services or by virtue of any applicable law that may from time to time be in force.
  8. Exceptions & Exclusion of Liability
    1. Notwithstanding the foregoing provisions, TIME reserves the right to refuse to entertain any request for withdrawal of consent, access or correction in the following circumstances:
      1. Where there is an insufficiency of information provided by you or any party making a request to enable TIME to positively locate or identify the Personal Data in question;
      2. Where there is reasonable doubt surrounding your identity or the identity of the person making the request or where TIME feels that you or the requesting party is not in fact the owner or the subject of the Personal Data in question and is not lawfully entitled to make any requests in relation to the Personal Data;
      3. Where permitting access or correction would be tantamount to a violation of an order of Court;
      4. In requests for access or for correction (excluding instances of withdrawal of consent):
        (a) where the burden or expense of entertaining the request for access or correction is disproportionate to the risk to your privacy or that of the part making a request;
        (b) where compliance with the request would involve the unauthorised disclosure of Personal Data belonging to a third party;
        (c) where compliance would result in the disclosure of confidential commercial information; or
        (d) where access is regulated by another law.
    2. In the area of Personal Data protection, TIME shall not be liable for any purported violation, breach or non-compliance with any precepts of privacy or the protection of Personal Data in the following instances:
      1. Where an act of nature or event outside the control of TIME results in the damage or malfunction or destruction in any equipment or machinery used to secure, store or process Personal Data;
      2. Where Personal Data is readily available or able to be found in the public domain; and
      3. Where despite TIME's best efforts, there is unauthorised access, modification, alteration, misuse, tampering or abuse of Personal Data caused by the malicious or fraudulent or criminal acts or conduct of a third party not being under the control or direction of TIME.
  9. Notices and Communications
    1. Please direct any requests to withdraw consent (Clause 5.3) or to request access and/or correction to any Personal Data (Clause 6) as follows:

      Customer Service
      Address: No. 14, Jalan Majistret U1/26 HICOM
      Glenmarie Industrial Park 40150 Shah Alam,
      Selangor, Malaysia

      Telephone : 1800 18 1818 or 03 5021 2122 (if you are abroad)
      Fax : 03 5032 6579
      Email: cs@time.com.my

    2. We endeavour to take reasonable precautions to ensure that the Personal Data that we collect and/or process is accurately reflected in our systems in accordance with the details provided by you. Therefore, the accuracy of the Personal Data depends to a large extent on the information you provide. As such, it is a condition of us providing the Services to you that you;
      1. provide us with the accurate and complete Personal Data of yourself and/or any relevant person (including their consents) for purposes of acquiring and/or subscription of the Services.
      2. update us as and when such Personal Data provided earlier to us becomes incorrect or out of date by contacting our Customer Service as stipulated in Clause 9.1 above.
    3. In the event you have provided TIME with any personal information of third party for the purposes of the Services, you shall:
      1. undertake and warrant to TIME that you are in possession of all necessary consents and shall continue to maintain such consents as may be required for the processing and transfer of such personal information by TIME; and
      2. agree that it shall be your responsibility to advise TIME in writing in the event there is any relevant change in the information including personal data supplied to TIME which requires action on the part of TIME.
    4. Please note that all notifications or other communications from you to TIME must be in writing, legible and contain your full name, current address, NRIC number and contact particulars. TIME reserves the right not to entertain any notices or communications which do not contain the foregoing particulars, are illegible, incomprehensible or where the party concerned cannot be contacted or where contact particulars are found to be incomplete, inaccurate or in error.
    5. You hereby accept that TIME may be required to revise and/or modify this Privacy Policy from time to time. In the event of such revision and/or modification, TIME will communicate such revision and/or modification at TIME Web Site or such other mode as TIME may deem appropriate. In this regard, you agree that by continuing to use the Services after such notification, that you have agreed to be bound by, accepted, and/or consented to such revision and/or modification.
  10. Last updated on 21 February 2014

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