*The terms below apply to all plan renewals with free device(s) starting 15 April 2024, and to existing subscribers who received complimentary speed boost between 27 March 2024 to 14 April 2024.

**If you have not received complimentary speed boost between 27 March 2024 to 14 April 2024, you can still refer to the archived loyalty programme terms and conditions here.

1. Existing Time Fibre Home 200Mbps customers with a current minimum subscription period of 20 months will be eligible to receive:
   • One (1) WiFi 6 router when they renew their plan for 24 months; or
   • One (1) WiFi 6 router and one (1) WiFi 6 mesh node when they upgrade to 600Mbps with a 24-month contract renewal; or
   • One (1) 1Gbps WiFi 6 router and one (1) WiFi 6 mesh node when they upgrade to 1Gbps with a 24-month contract renewal; or
   • A 2Gbps WiFi 6 router worth RM899 when they upgrade to 2Gbps with a 24-month contract renewal.
2. Existing Time Fibre Home 500Mbps customers who upgraded from 300Mbps and have maintained their subscription for a minimum of 20 months will be eligible to receive:
   • One (1) WiFi 6 router and one (1) WiFi 6 mesh node if they upgrade to 600Mbps with a 24-month contract renewal; or
   • One (1) 1Gbps WiFi 6 router and one (1) WiFi 6 mesh node when they upgrade to 1Gbps with a 24-month contract renewal; or
   • A 2Gbps WiFi 6 router worth RM899 when they upgrade to 2Gbps with a 24-month contract renewal.
3. Existing Time Fibre Home 600Mbps customers with a current minimum subscription period of 20 months will be eligible to receive:
   • One (1) WiFi 6 router and one (1) WiFi 6 mesh node when they renew their plan for 24 months; or
   • One (1) 1Gbps WiFi 6 router and one (1) WiFi 6 mesh node when they upgrade to 1Gbps with a 24-month contract renewal; or
   • A 2Gbps WiFi 6 router worth RM899 when they upgrade to 2Gbps with a 24-month contract renewal.
4. Existing Time Fibre Home 1Gbps customers with a current minimum subscription period of 20 months will be eligible to receive:
   • One (1) 1Gbps WiFi 6 router and one (1) WiFi 6 mesh node when they renew their 1Gbps plan with a 24-month contract renewal; or
   • A 2Gbps WiFi 6 router worth RM899 when they upgrade to 2Gbps with a 24-month contract renewal.

• WiFi 6 router worth RM399 per unit
• 1Gbps WiFi 6 router worth RM599 per unit
• 2Gbps WiFi 6 router worth RM899 per unit

1. Not valid for customers with no contract plans or complimentary Time Fibre Home subscriptions.
2. Eligible Customers must renew their contract for 24 months to redeem the free device(s).
3. Eligible Customers with 600Mbps & 1Gbps plans who signed up for the Gig Speed Home (FTTR) service are not eligible for free device redemption upon plan upgrade or contract renewal.
4. Eligible Customers may opt-in via Time’s Self Care portal at https://selfcare.time.com.my/auth/login or through Time’s authorised telemarketers during the Promotion Period.

1. For existing Time Fibre Home customers with 200Mbps, 500Mbps (upgraded from 300Mbps), 600Mbps and 1Gbps plans who participated in this Promotion by upgrading and/or renewing their plan (“Promotion Subscriber”):
   • Promotion Subscriber are not allowed to downgrade their plan within the 24-month contract.
   • If Promotion Subscriber terminates their subscription within the 24-month contract, they will be subject to early termination charges equivalent to the total monthly fees for the remaining contractual period or a fixed sum of RM500, whichever is higher (“Termination Charges”).
   • Relocation is allowed, provided the new address is within Time coverage.
2. For existing Time Fibre Home customers who participated in this Promotion by upgrading their plan to Time Fibre Home 2Gbps (“2Gbps Promotion Subscriber”):
   • If 2Gbps Promotion Subscriber terminates their subscription within the 24-month contract, they will be subject to early termination charges equivalent to the total monthly fees for the remaining contractual period or a fixed sum of RM500, whichever is higher (“Termination Charges”).
   • Time’s provision of the Service is on a best-effort basis. To ensure high-quality service, it is recommended to use personal devices with 2.5Gbps ethernet port or adapter and to connect to the 2Gbps WiFi 6 router using a LAN cable.
   • Relocation is allowed for Time Fibre Home 2Gbps subscription, provided the new address is within Time coverage. If 2Gbps is not offered at the new address, 2Gbps Promotion Subscriber will be required to downgrade their plan to proceed with relocation. In this case, any discount will no longer be applicable for the remaining contractual months.
3. No downgrades are allowed within the 24 months of participating in this Promotion. There will be no penalty and no contract reset if Promotion Subscriber downgrade after the 24-month contract.
4. If you opt to upgrade or downgrade from your 500Mbps plan, you will no longer be able to opt for the 500Mbps plan again.
5. Rescheduling of appointments is only allowed up to three (3) times via Time’s Self Care portal. The third rescheduled appointment shall be the final agreed appointment date.
6. Eligible Customers shall be subject to the terms and conditions of this Promotion which may be amended at Time’s sole discretion from time to time.