Found 18 result(s) for "pena"
Support > Home > Relocation
I would like to cancel my service as my new location is not within Time coverage. Can I request to waive the early termination penalty?
We’re sorry that we will not be able to waive the penalty as the 24-month contract is tied to the current location. Alternatively, you may choose to...
Learn MoreSupport > Home > Termination
Can I request to waive the early termination penalty if I’m relocating to an area that is not covered by Time?
We’re sorry that we will not be able to waive the penalty as the 24-month contract is tied to the current location. Alternatively, you may choose to...
Learn MoreSupport > Business > Termination
Can I request to waive the early termination penalty if i'm relocating to an area that is not covered by Time?
We’re sorry that we will not be able to waive the penalty as the 24-month contract is tied to the current location. Alternatively, you may choose to...
Learn MoreSupport > Business > Termination
Do I need to pay a penalty if I terminate my service?
Yes, you will be charged for the remaining months of your contract.
Learn MoreSupport > Home > Termination
Do I need to pay any charges if I terminate my service?
If you terminate your service within your contract, you’ll be subject to an early termination charge of RM500 or the sum of your remaining contractu...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
What if I terminate my subscription?
If you choose to terminate your broadband subscription, your Gig Speed Home service will also be terminated, since it’s linked to your account. If y...
Learn MoreSupport > Home > 2Gbps
What if I terminate my subscription?
If you terminate your subscription within your 24-month contract, you will be subject to an early termination charge of RM500 or the sum of your remai...
Learn MoreSupport > Home > 2Gbps
Where is 2Gbps available?
2Gbps is currently only available in selected buildings in these locations: Klang Valley: – Ampang Hilir – Ara Damansara – Bandar Kinrara – Ba...
Learn MoreSupport > Home > Plans > Voice Plans
Are there free calls to Befrienders and Talian Kasih helplines?
Yes. Calls to these numbers are free of charge. Befrienders Office Contact Office Hours Kuala Lumpur 03-7956 8144/03-7956 8145 24 hours Penang...
Learn MoreSupport > Home > Plans > No Contract Plan
What is a no contract plan?
The no contract plan is a Time Fibre Home plan that does not lock you into a 24-month contract. You can terminate anytime with no penalties but you wi...
Learn MoreSupport > Home > Subscription > Signup
How do I switch to Time from another service provider?
Contact your current broadband provider to start the termination process. Be mindful of any penalties incurred if your termination is within the cont...
Learn MoreSupport > Home > Subscription > Coverage
Where is 2Gbps available?
2Gbps is currently only available in selected buildings in these locations: Klang Valley: – Ampang Hilir – Ara Damansara – Bandar Kinrara – Ba...
Learn MoreSupport > Home > Subscription > Coverage
Is Time Fibre Home available where I live?
As much as we’d love to serve all Malaysians with the broadband they deserve, our service is currently available in selected high-rise buildings...
Learn MoreSupport > Business > Subscription
Can I change my plan at any time during my contract term?
Yes, as long as it fits your needs. Do note that any plan downgrade is subject to Time’s approval. There are no penalty charges for upgrading/do...
Learn MoreAbout Us > Resource > Newsroom
TIME Keeps Malaysians Connected Through It All
Shah Alam, 9 October 2020 – TIME dotCom Berhad (“TIME”) has been ranked as Malaysia’s Most ...
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