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Found 39 result(s) for "what router"
Support > Home > 2Gbps
What router or devices are you providing with the 2Gbps plan?
We provide the following devices with every 2Gbps subscription: 1 x High-performance WiFi router; and 2 x WiFi 6 mesh nodes. The router features a 2...
Learn MoreSupport > Home > Devices
What will happen to my device(s) if I terminate my service?
The devices in your plan need to be returned to us. We’ll coordinate the return process with you. Failure to return the devices in good condition ma...
Learn MoreSupport > Home > Time Fibre Home App > Control Hub
What are PPPoE credentials and how do I get them?
Simply put, Point-to-Point Protocol over Ethernet (PPPoE) is the technology that enables us to deliver you the Internet and the PPPoE username and pas...
Learn MoreSupport > Home > WiFi 7
What can affect WiFi 7 performance?
Similar to any WiFi network, performance can be influenced by several factors: Distance from the router: The closer, the better. Building materials: ...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
What is Fibre-To-The-Room (FTTR) and how is it different from mesh WiFi?
In essence, FTTR and mesh WiFi both tackle coverage issues in areas with weak connections. But they do differ in terms of setup, performance, cost and...
Learn MoreSupport > Home > Plans > 12-month Plan
What devices do I get with a 12-month plan?
We provide mesh-enabled WiFi 6 routers and WiFi 6 mesh nodes for selected plans. You can find out more about our devices here.
Learn MoreSupport > Home > Subscription > Installation
What is the installation process like?
The installation process might differ slightly depending on the type of building you live in — whether it has prelaid fibre or not. If your unit has...
Learn MoreSupport > Home > Free Speed Boost
I’m not getting the expected new speeds. What should I do?
While there could be a few reasons why you’re not seeing the new speeds, you can restart your router to refresh it. If that doesn’t work, you can ...
Learn MoreSupport > Home > Devices
What are the LAN ports and how many LAN ports does my device have?
Also known as ethernet ports, LAN ports allow your device(s) to connect to the network via a wired connection which typically yields higher speeds. Re...
Learn MoreSupport > Home > Devices
What is a wireless Optical Network Terminal (ONT)?
The wireless Optical Network Terminal (ONT) is a 2-in-1 device combining ONU and router capabilities in a single box. Our WiFi 6 routers are ONTs, whi...
Learn MoreSupport > Home > Devices
What is an Optical Network Unit (ONU)?
The Optical Network Unit (ONU) connects to the fibre termination point via an optical fibre cable. It then connects to your router through an ethernet...
Learn MoreSupport > Home > Devices
What does a mesh-enabled router mean?
A traditional mesh WiFi setup typically requires a mesh node to be placed next to the router to act as a gateway. Our mesh-ready routers eliminate the...
Learn MoreSupport > Home > Devices
What is WiFi 6?
Think of WiFi 6 as the language your router and wireless devices use to communicate. It’s like different versions of a spoken language – newer...
Learn MoreSupport > Home > Devices
What are the specifications of Time's mesh WiFi devices?
Model WiFi Specifications No of LAN ports Plan WiFi 7 router (HG8145B7N) BE3600 4 (3 usable ports when used as router) 24-month plan: ...
Learn MoreSupport > Home > Devices
What type of device(s) do I get from Time?
We provide mesh-enabled routers with all our plans and mesh node(s) for selected plans. Based on your building type and installation requirements, you...
Learn MoreSupport > Home > Promotion > New Subscriber Promo (200Mbps & 600Mbps)
What devices do I get with my subscription?
We provide mesh-enabled WiFi routers with all our plans. Based on your building type and installation requirements, you may receive: Plan Devices ...
Learn MoreSupport > Home > Promotion > New Subscriber Promo (200Mbps & 600Mbps)
What do I get with this promotion?
As a new subscriber of Time Fibre Home, you get to enjoy: Plan Discount 200Mbps First Month Free 600Mbps RM99 for First 6 Months *Every 20...
Learn MoreSupport > Home > Promotion > New Subscriber Promo – Online Exclusive (200Mbps, 600Mbps, 1Gbps & 2Gbps)
What devices do I get with my subscription?
We provide mesh-enabled WiFi routers with all our plans. Based on your building type and installation requirements, you may receive: Plan Devices ...
Learn MoreSupport > Home > 2Gbps
I’m on the 2Gbps plan but my speed is nowhere close. What’s the deal?
The best way to achieve high speeds and performance is to use a wired connection. Here’s what you need to take note of: The 2.5Gbps LAN port on...
Learn MoreSupport > Home > Troubleshooting
What do the lights on my router indicate?
For more details about what your router lights indicate, click here.
Learn MoreSupport > Home > Subscription > Installation
What devices do I get with my subscription?
We provide mesh-enabled WiFi 6 routers with all our plans and WiFi 6 mesh node(s) for selected plans. Find out more here.
Learn MoreSupport > Home > Subscription > Signup
What devices do I get with my subscription?
We provide mesh-enabled WiFi 6 routers with all our plans and WiFi 6 mesh node(s) for selected plans. Find out more here.
Learn MoreSupport > Business > Devices
What is a wireless Optical Network Terminal (ONT)?
The wireless Optical Network Terminal (ONT) is a 2-in-1 device combining ONU and router capabilities in a single box. Our WiFi 5 and WiFi 6 routers ar...
Learn MoreSupport > Business > Devices
What is an Optical Network Unit (ONU)?
The Optical Network Unit (ONU) connects to the fibre termination point via an optical fibre cable. It then connects to your router through an ethernet...
Learn MoreSupport > Business > Devices
What are the LAN ports and how many LAN ports does my device have?
Also known as ethernet ports, LAN ports allow your device(s) to connect to the network via a wired connection which typically yields higher speeds. Re...
Learn MoreSupport > Business > Devices
What is WiFi 5 and WiFi 6 and what’s the difference?
WiFi 5 is a WiFi standard which effectively introduced the 5Ghz frequency band to WiFi networks. It’s the technology most commonly used in modern ro...
Learn MoreSupport > Business > Devices
What does a “mesh-enabled router” mean?
A mesh-enabled router means the device is equipped with mesh capabilities. A traditional Mesh WiFi setup typically requires a mesh node to be placed n...
Learn MoreSupport > Business > Devices
What type of router does Time provide?
We provide mesh-enabled routers with WiFi 6 technology. Based on your building type and installation requirements, new subscribers will receive a: Wi...
Learn MoreSupport > Business > Devices
What type of devices does Time offer?
We offer a range of mesh-ready routers and nodes that when paired, deliver consistent speeds across your business premises. Find out more by visiting ...
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Time Hacks
HACK YOUR BROADBAND Make your Internet work for you. Check out our tips and tricks to make the most ...
Learn MoreSupport > Home > Free Speed Boost
How do I know if my existing device is compatible with the new speed?
If you’re already using our latest WiFi 6 device, they’re more than capable of accommodating the new speeds. Here’s what our latest WiFi 6 devic...
Learn MoreSupport > Home > Devices
How come my 2Gbps router isn't achieving higher speeds?
The best way to achieve high speeds and performance is to use a wired connection. Here’s what you need to take note of: The 2.5Gbps LAN port on the...
Learn MoreSupport > Home > Troubleshooting
How come my 2Gbps router isn't achieving higher speeds?
The best way to achieve high speeds and performance is to use a wired connection. Here’s what you need to take note of: The 2.5Gbps LAN port on...
Learn MoreSupport > Business > Subscription
Can I change my plan at any time during my contract term?
Yes, as long as it fits your needs. Do note that any plan downgrade is subject to Time’s approval. There are no penalty charges for upgrading/do...
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