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Support > Business > Subscription > Additional Service

Does the plan come with a fixed IP address?

No, but customers can purchase up to 5 Fixed IPs: 1 Fixed IP = RM200 For assistance, please contact us at care@time.com.my

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Support > Business > Promotion > New Subscriber Promo – Online Exclusive (Limited Edition Golf Umbrella Giveaway)

Who is eligible to participate in this campaign?

This promotion is open to all new customers who sign up for any Time Fibre Business plan via TIME’s Online channel, with a valid delivery address wi...

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Enhance Connectivity & Innovation Through Telco Partnerships

8 December 2023

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Support > Home > Gig Speed Home (FTTR)

Can I transfer ownership of my Gig Speed Home service to someone else?

Your Gig Speed Home service is tied to your account. So when you transfer your account to someone new, Gig Speed Home goes along with it. If you chose...

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Business > Enterprise > Network > IP VPN

IP VPN

16 June 2022

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Time Digital Pulse Check: Summit 2025

13 June 2025

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Terms & Conditions - Exclusive Promo - Refer & Win (State Edition)

29 May 2025

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Terms & Conditions - Home - One Year Free Broadband

20 November 2024

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Digital Pulse Check

11 November 2024

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Business We Hear You Form

10 July 2024

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For SME

10 July 2024

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Business Wish List Form

10 July 2024

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Terms & Conditions - Home - One Year Free Internet

29 September 2023

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Home > Fibre-To-The-Room

Gig Speed Home

15 September 2023

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Support > Home > Pakej MyKabel

If I move and relocate my service, do I still get to enjoy the promo?

Yes, as long as Pakej MyKabel is also available at your new address. Just log into Self Care, click Manage Plan > Relocate Service. If Pakej MyKabe...

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Support > Home > Complaint Management Process

What kind of information do I need to include in the complaint?

To smoothen the process, we recommend that you use this template: Full name (as per MyKad/passport): NRIC/Passport number: Phone number: Email address...

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Support > Business > Complaint Management Process

What kind of information do I need to include in the complaint?

To smoothen the process, we recommend that you use this template: Full name (as per MyKad/passport): NRIC/Passport number: Phone number: Email address...

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PressRelease

About Us > Resource > Newsroom

TIME And Huawei Launch TIME CLOUD NFVI Solution

Shah Alam, 7 May 2018 – TIME dotCom (“TIME”) has paired up with Huawei to launch the TIME CLO...

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Home > Pakej MyKabel

Pakej MyKabel

14 April 2023

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Loyalty Terms & Conditions

7 October 2022

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Home > 2Gbps

2Gbps

22 September 2022

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Home

For Home Overview

29 August 2022

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Home > Check Coverage

Check Coverage

29 March 2021

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