• For Home
    • Overview
    • 2Gbps
    • Pakej MyKabel
    • Gig Speed Home (FTTR)
    • Devices
    • Check Coverage
    • Application Status
  • For Business
    • Overview
    • Devices
    • Digital Masterclass
    • Check Coverage
  • For Enterprise
    • Overview
    • 3Cs
    • Solutions
      OverviewMulticloudCloud for Business ContinuityConverged NetworkUCaaS
    • Network
      OverviewDedicated InternetSecured Dedicated InternetDirect Cloud ConnectivityPoint-to-Point Leased LineIP VPNSD WANInternational Private Connectivity
    • Cloud
      OverviewTime Cloud ServicesAVM Cloud
    • Data Centre
    • Security
      OverviewAdvanced Security MonitoringAdvanced DDoS ProtectionVirtual FirewallWeb Application Firewall
    • Collaboration
      OverviewUCaaSBusiness Voice Lines
  • For Carriers
    • Overview
    • Time Looking Glass
  • About Us
    • Our Company
      OverviewMeet Our Team
    • Newsroom
    • Investor Relations
      OverviewFinancialsAnnouncementsReports & PresentationsGeneral MeetingsCompany InformationArchive
    • Career
    • Sustainability
    • Reference Access Offer
  • Support
    • Overview
    • For Home
    • For Business
    Search Login
Last Search
anticorruption, howcutthein, Not wifi 2.4Gh, When, phone installation, cus, idd rate, search_term_string, 500mbps promo, How to pay bill

Found 62 result(s) for "No contract"

Quick links
Suggested links
  • All62
  • For Home3
  • For Business0
  • For Enterprise0
  • For Carrier0
  • About Us5
  • Support48

Support > Home > Plans > No Contract Plan

Can I relocate on a no contract plan?

Subscribers of no-contract plans are not allowed to relocate. In order to relocate, you’ll have to convert into to a 24-month contract plan. You...

Learn More

Support > Home > Plans > No Contract Plan

What rebate do I get if I convert my no contract plan to a 24-month contract plan?

If you convert to a 24-month contract plan within 24 months of service activation, your upfront fee will be used to offset your bills via monthly reba...

Learn More

Support > Home > Plans > No Contract Plan

How do I convert my no contract plan to a 24-month contract plan?

At least one (1) month after service activation, you can convert your plan via Self Care > Manage Plan > Change Broadband Plan.

Learn More

Support > Home > Plans > No Contract Plan

I am a 24-month contract plan subscriber. Can I convert my plan into a no contract plan?

No, this is not possible. The no contract plans are for new subscribers only.

Learn More

Support > Home > Plans > No Contract Plan

How do I subscribe to a no contract plan?

This plan is available exclusively online via our website. You can sign up by visiting our For Home page and selecting the ‘No contract’ o...

Learn More

Support > Home > Plans > No Contract Plan

What is a no contract plan?

The no contract plan is a Time Fibre Home plan that does not lock you into a 24-month contract. You can terminate anytime with no penalties but you wi...

Learn More

Support > Home > Relocation

I would like to cancel my service as my new location is not within Time coverage. Can I request to waive the early termination penalty?

We’re sorry that we will not be able to waive the penalty as the 24-month contract is tied to the current location. Alternatively, you may choose to...

Learn More

Support > Home > Relocation

What do I do if my new location is not within Time coverage?

Unfortunately, you will not be able to relocate your broadband service. You can, however, transfer ownership of your account to another person. Just g...

Learn More

Support > Home > Termination

Can I request to waive the early termination penalty if I’m relocating to an area that is not covered by Time?

We’re sorry that we will not be able to waive the penalty as the 24-month contract is tied to the current location. Alternatively, you may choose to...

Learn More

Support > Home > Subscription > Signup

How do I switch to Time from another service provider?

Contact your current broadband provider to start the termination process. Be mindful of any penalties incurred if your termination is within the cont...

Learn More

Support > Business > Termination

Can I request to waive the early termination penalty if i'm relocating to an area that is not covered by Time?

We’re sorry that we will not be able to waive the penalty as the 24-month contract is tied to the current location. Alternatively, you may choose to...

Learn More

For Home

Time Hacks

HACK YOUR BROADBAND Make your Internet work for you. Check out our tips and tricks to make the most ...

Learn More

Support > Home > Subscription > Signup

Can I subscribe to Gig Speed Home (FTTR) when I’m signing up for a Time Fibre Home plan?

Yes, absolutely! You may add on Gig Speed Home (FTTR) to either Time Fibre Home 500Mbps or 1Gbps of your choice on a 24-month contract plan when you s...

Learn More

Support > Home > Gig Speed Home (FTTR)

Is there a contract period for Gig Speed Home?

Nope, there’s no contract period for Gig Speed Home. And subscribing to the service will not affect your broadband contract period either.

Learn More

Support > Home > Promotion > New Subscriber Promo (100Mbps & 500Mbps)

Can I upgrade/downgrade my plan after I redeem this promotion?

Yes, absolutely! If you upgrade your plan, your existing discounts (if any) will continue until its full redemption and your contract won’t be reset...

Learn More

Support > Home > Promotion > New Subscriber Promo (100Mbps & 500Mbps)

Who is eligible for this promotion?

New subscribers of the Time Fibre Home 100Mbps or 500Mbps subscribers on a 24-month contract. Subscribers of the no contract plan are not eligible.

Learn More

Support > Home > Promotion > New Subscriber Promo – Online Exclusive (100Mbps, 500Mbps, 1Gbps & 2Gbps)

Can I upgrade/downgrade my plan after I redeem this promotion?

Yes, absolutely! If you upgrade your plan, your existing discounts (if any) will continue until its full redemption and your contract won’t be reset...

Learn More

Support > Home > Promotion > New Subscriber Promo – Online Exclusive (100Mbps, 500Mbps, 1Gbps & 2Gbps)

Who is eligible for this promotion?

New subscribers of the Time Fibre Home 100Mbps, 500Mbps, 1Gbps and 2Gbps subscribers on a 24-month contract who sign up online via www.time.com.my. S...

Learn More

Terms & Conditions - Home - One Year Free Internet

29 September 2023

Learn More

Support > Business > Promotion > Easy Switch

Can I upgrade/downgrade my plan after I redeem this promotion?

Yes, you can. If you upgrade your plan, any discount you may be enjoying will continue with no contract reset. However, the value will follow your ini...

Learn More

Support > Home > 2Gbps

What if I terminate my subscription?

If you terminate your subscription within your 24-month contract, you will be subject to an early termination penalty equivalent to the total fees of ...

Learn More

Support > Home > 2Gbps

Can I downgrade to a lower speed?

Yes, for sure. But do take note that you won’t be allowed to downgrade your plan within the first 6 months of your contract. You can only do so from...

Learn More

Support > Home > 2Gbps

Is there a contract period for the 2Gbps plan?

Yes, a 24-month contract is applicable to all 2Gbps plans. The no contract option is not available for this plan.

Learn More

Support > Home > Relocation

How do I relocate my broadband service?

Sign in to Self Care and on your dashboard, click on Manage Plan > Relocate Service. Fill out the form to submit your request. If you are relocatin...

Learn More

Support > Home > Upgrade/Downgrade Plan

Can I still redeem my free router (if any) if I downgrade my plan?

You will not get any free devices if you downgrade your plan. If you are eligible for a free device with a 24-month contract renewal, we highly recomm...

Learn More

Support > Home > Upgrade/Downgrade Plan

Is there any penalty if I upgrade/downgrade my plan?

There are no penalty charges for plan modifications but your contract may be reset for 24 months and you could forfeit any discounts you may currently...

Learn More

Support > Home > Termination

How long does it take for my service to be terminated?

You’ll need to notify us at least 30 days (for 24-month contract plans) or 7 working days (for no contract plans) before. We will terminate your...

Learn More

Support > Home > Termination

Do I need to pay a penalty if I terminate my service?

If you are still within your 24-month contract period, you are subject to: A RM500 early termination penalty (ETP) if you are a 100Mbps, 500Mbps or 1...

Learn More

Support > Home > Termination

Can I request for immediate termination?

Unfortunately, we require a notice period for service terminations, as detailed below: Subscription Notice period 24-month contract 30 calendar ...

Learn More

Support > Home > Devices

What happens if the equipment provided by Time becomes faulty, damaged or lost during my contract period?

All equipment we provide are covered by a limited warranty during your contract period. Any loss or damage due to negligence or abuse is not covered u...

Learn More

Support > Home > Devices

What happens to my devices if I terminate my service before my contract term or if my contract expires?

You may keep the devices regardless of early termination or contract expiration.

Learn More

Support > Home > Devices

Is installation free?

For new subscribers or existing subscribers who have upgraded and/or renewed their contract and received free devices as part of their plan or promoti...

Learn More

Support > Home > Devices

What type of router or devices does Time provide with every subscription?

We provide mesh-enabled routers with all our plans, featuring both WiFi 5 and WiFi 6 technologies. Based on your building type and installation requir...

Learn More

Support > Home > Billing & Payment

How do I pay my bill?

Subscribers to the no contract plan are required to activate Auto Debit to pay for this plan. For 24-month contract plan subscribers, please click her...

Learn More

Support > Home > Plans > Voice Plans

What are the differences between Time Voice Home Basic, Time Voice Home Lite and Time Voice Home Max?

Time Voice Home Basic Time Voice Home Lite Time Voice Home Max No monthly commitment fee and pay-as-you-use. RM2.50 per month RM10 per month N...

Learn More

Support > Home > Plans > No Contract Plan

Can I get the upfront fee waived?

No, this is not possible. However, if you convert your plan to a 24-month contract plan within 24 months of service activation, you will receive a mon...

Learn More

Support > Home > Plans

What Time Fibre Home plans can I choose from?

100Mbps 500Mbps 1Gbps 2Gbps RM99 RM139 RM199 RM379 Unlimited (no quota) | 100% Fibre | 24 months or no contract* plan *An upfront payment of...

Learn More

Support > Home > Subscription > Installation

Can I appoint my own contractor to perform internal wiring?

Yes, however, we recommend that only Time-authorised installers perform any installation-related work to ensure that they are completed properly and t...

Learn More

Support > Home > Subscription > Signup

What is the Foreigner Deposit?

If you’re not a Malaysian citizen or permanent resident, you will be required to pay a deposit of RM500. This amount will be charged upfront. If you...

Learn More

Support > Home > Subscription > Signup

What fees do I need to pay if I decide to subscribe?

Deposit(s)/One-time charge RM500 deposit for non-Malaysians Fully refundable upon service cancellation, provided there is no outstanding balance...

Learn More

Support > Home > Pakej MyKabel

I’m already a Time subscriber. Can I switch to Pakej MyKabel?

Yes, you sure can. You’ll be eligible for Pakej MyKabel after serving a minimum of 6 months of your contract. But your contract will be reset for 24...

Learn More

Support > Home > Pakej MyKabel

Is there a contract period for Pakej MyKabel?

Yes, you’ll have to sign up for a 24-month contract.

Learn More

Support > Home > Time Internet App > Control Hub

I am using a TP-Link/D-Link/Linksys device. Why can’t I see the Control Hub features? How do I get it?

The Control Hub features vary with device models. Some features are not available on older devices. We recommend upgrading to the latest devices to ac...

Learn More

Support > Business > Devices

What happens if the equipment provided by Time becomes faulty, damaged or lost during my contract period?

All equipment we provide are covered by a limited warranty during your contract period. Any loss or damage due to negligence or abuse is not covered u...

Learn More

Support > Business > Devices

What happens to my devices if I terminate my service before my contract term or if my contract expires?

You may keep the devices you purchased regardless of early termination or contract expiration.

Learn More

Support > Business > Devices

Is installation free?

For new subscribers or existing subscribers who have upgraded and/or renewed their contract and received free devices as part of their plan or promoti...

Learn More

Support > Business > Subscription > Voice

What is the minimum contract period for Time Basic Voice Line?

The minimum contract period is 12 months with a one-time registration fee. The registration fee is waived for 24-month contract periods and above.

Learn More

Support > Business > Subscription > Installation

Can I appoint my own contractor for installation?

Installations can only be carried out by Time-appointed installers, who are technically trained to provision the service according to our guidelines.

Learn More

Support > Business > Subscription

Can I cancel my subscription during my contract term?

Yes you can. However, you will be charged for the remaining months of your contract.

Learn More

Support > Business > Subscription

Can I change my plan at any time during my contract term?

Yes, as long as it fits your needs. Do note that any plan downgrade is subject to Time’s approval. There are no penalty charges for upgrading/do...

Learn More
PressRelease

About Us > Resource > Newsroom

Rebate Makes Time’s 100Mbps Pakej MyKabel More Affordable at RM69

Time welcomes Pakej Perpaduan Fixed Internet Broadband 100Mbps Pakej MyKabel to be made available t...

Learn More
PressRelease

About Us > Resource > Newsroom

Data and Data Centre Demand Drives TIME’s Full Year Performance

Shah Alam, 26 February 2018 – TIME dotCom Berhad (“TIME” or “the Group”) benefited from co...

Learn More
PressRelease

About Us > Resource > Newsroom

TIME Keeps Malaysians Connected Through It All

Shah Alam, 9 October 2020 – TIME dotCom Berhad (“TIME”) has been ranked as Malaysia’s Most ...

Learn More
PressRelease

About Us > Resource > Newsroom

TIME Posts Healthy Revenue Growth Driven by Wholesale and Retail Contribution

Shah Alam, 28 February 2020 – TIME dotCom Berhad (“TIME” or “the Group”) closed the finan...

Learn More
PressRelease

About Us > Resource > Newsroom

TIME Posts Revenue Growth of 17.7%

Shah Alam, 27 November 2018 – TIME dotCom Berhad (“TIME” or “the Group”) has posted its r...

Learn More

Terms & Conditions - Complimentary WiFi

12 October 2022

Learn More

Loyalty Terms & Conditions

7 October 2022

Learn More

Loyalty Programme

7 October 2022

Learn More

Terms & Conditions - Business Pro

6 October 2022

Learn More

Terms & Conditions - Business

6 October 2022

Learn More

For Home > 2Gbps

2Gbps

22 September 2022

Learn More

For Home > Devices

For Home Devices

13 September 2022

Learn More

No result found

Support

Download Mobile App

Follow Us

Copyright 2023 TIME dotCom Bhd 199601040939 (413292-P). All rights reserved.
  • Terms & Conditions
  • Privacy Policies
  • Usage Policies
  • ABC Policy
  • Whistleblowing Policy

Redress your complaints at the Consumer Forum Malaysia CFM www.complaint.cfm.org.my