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Time Digital Pulse Check: Summit 2025

13 June 2025

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Thriving Through Disruption: The Strategic Role of Business Continuity Planning and Managementโ€‹

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Support > Business > Promotion > New Subscriber Promo โ€“ Online Exclusive (Limited Edition Golf Umbrella Giveaway)

What should I do if I donโ€™t receive the umbrella within the expected timeframe?

If you have not received your umbrella after 14 working days from activation, you may reach out to us at care@time.com.my.

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Support > Business > Promotion > New Subscriber Promo โ€“ Online Exclusive (Limited Edition Golf Umbrella Giveaway)

When can I expect to receive the umbrella?

The umbrella will be delivered within 14 working days from the date your service is successfully activated online.

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Support > Business > Promotion > New Subscriber Promo โ€“ Online Exclusive (Limited Edition Golf Umbrella Giveaway)

How will I receive the limited edition golf umbrella?

Eligible customers will receive the umbrella via doorstep delivery. No self-collection or alternative delivery methods are available for this campaign...

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Support > Business > Promotion > New Subscriber Promo โ€“ Online Exclusive (Limited Edition Golf Umbrella Giveaway)

Who is eligible to participate in this campaign?

This promotion is open to all new customers who sign up for any Time Fibre Business plan via TIMEโ€™s Online channel, with a valid delivery address wi...

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Support > Business > Promotion > New Subscriber Promo โ€“ Online Exclusive (Limited Edition Golf Umbrella Giveaway)

When is the promo period?

The campaign begins on 10th April 2025 and will continue while stocks last

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Support > Business > Promotion > New Subscriber Promo โ€“ Online Exclusive (Limited Edition Golf Umbrella Giveaway)

What is the exciting Limited Edition Golf Umbrella Campaign about?

This campaign is a special online-exclusive promotion by TIME. Customers who successfully subscribe to any of the Time Fibre Business plans through ou...

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Support > Home > 2Gbps

Can I upgrade to 2Gbps?

Yes, absolutely! As long as 2Gbps is available in your building. Just log in to Self Care, click Manage Plan > Change Broadband Plan.

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Support > Home > Termination

I changed my mind! Can I withdraw my request?

Absolutely! Scroll down to Recent Activities on your Self Care homepage and click on the โ€œWithdraw Submissionโ€ button. You can withdraw yo...

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Support > Home > Termination

Can I change my termination date?

Yes, you can. On your Self Care homepage, scroll down to Recent Activities and look for the โ€œChange Termination Dateโ€ button. You can chan...

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Does Time offer free calls to Crisis Preparedness and Response Centre (CPRC) and other Health Authority lines?

Yes. Calls to the following numbers are free of charge 03-88882010 National Operations Management Centre 03-88810200 Crises Preparedness and Res...

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Support Archives FAQ Archives Time Fibre Home Promo: Loyalty Programme (27 March 2024 โ€“ 26 Jun...

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Loyalty Programme

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