Found 13 result(s) for "Guide"
Support > Home > Time Fibre Home > Bill Payment
How do I pay my bill on the Time Fibre Home app?
All you have to do is open up your app and tap on “Pay Now”. Or watch this handy step-by-step video guide:
Learn MoreSupport > Home > Troubleshooting
Am I able to configure parental controls on the WiFi router provided by Time?
Yes. The parental controls feature is built into any router we provide. You can access step-by-step guidelines to configure parental controls by click...
Learn MoreSupport > Home > Troubleshooting
How do I set up my new devices?
Manufacturer Model Huawei WA8021V5 If you can’t find your device model in the table above, get in touch with us via Live Chat f...
Learn MoreSupport > Home > Troubleshooting
How do I change my WiFi settings?
Manufacturer Model Huawei HG8145V5, WA8021V5, HG8145X6 If you can’t find your device model in the table above, get in touch wit...
Learn MoreSupport > Home > Billing & Payment
Is there a Time branch for me to make payment?
While we don’t have a physical branch for payments, you can register for Self Care or download the Time Fibre Home app to view your bills and make q...
Learn MoreSupport > Home > Subscription > Installation
Can I reschedule my installation appointment date and time?
You can change your installation appointment and even track the progress of your application here. Check out our video guide on how to track your appl...
Learn MoreSupport > Business > Subscription > Installation
Can I appoint my own contractor for installation?
Installations can only be carried out by Time-appointed installers, who are technically trained to provision the service according to our guidelines.
Learn More