Terms and Conditions

Time Fibre Home: One Year Free Internet

SALES PROMOTION FOR SPECIFIED DURATION

Promotion Information Details

This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications only and is subject to the General Terms and Conditions and Home Broadband Services Terms and Conditions available at https://www.time.com.my/terms-and-conditions, acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance of the Special Promotion Terms.

Promotion Type

Enjoy Free Broadband for the First 12 Bills!

Promotion Description

New Time Fibre Home subscriber on a 36-month contract plan gets to enjoy their broadband free for their first 12 bills.

Promotion Period

Starts from 26/03/2025

Expires on 26/06/2025

Value

Time Fibre Home Plan	One Year Free Internet Promo*	RRP/month	Total Value Up To
200Mbps	First 12 bills Free	RM 99	RM1,188
600Mbps	First 12 bills Free	RM 139	RM1,668
1Gbps	First 12 bills Free	RM 199	RM2,388

*Covers the first 12 billing cycles, subject to the subscriber’s bill cycle.

Eligible Customers

New Time Fibre Home 200Mbps, 600Mbps and 1Gbps subscribers who subscribe to a 36-month contract plan within selected eligible areas during the Promotion Period.

Promotion Qualifications

Eligible Customers who signs up with Time’s authorised dealers during the Promotional Period.
Promotion available at below selected eligible areas only:
- – Danga Sutera Phase 1, Johor bahru
- – Taman Desa Rishah, Ipoh
- – Taman Pauh Jaya Fasa 1, Penang
- – Sg Renggam @ Berjaya Park, Klang

How will it be provided?

The subscription fee waiver applies to the first 12 billing cycles after the subscription is activated.

Note: Since billing dates may vary, the waiver may not align exactly with 12 calendar months. The standard broadband monthly charges will resume on the 13th billing cycle onwards.

Charges for Mesh WiFi, Gig Speed Home (FTTR) monthly payments, one-time charges or voice usage (if any) will still apply as usual.

Special Promotion Terms

Not applicable to subscribers of the no contract plan, 24-month plan and 12-month plan.
The plan will come with the router as follows:-

Plan Router

200Mbps plan A WiFi 6 router

600Mbps plan A WiFi 7 router

1Gbps plan A WiFi 7 router
Other charges such as Mesh/Gig Speed Home (FTTR) monthly payments, one-time charges or voice usage (if any) will continue to be billed during the first 12 billing cycle.
If a subscriber upgrades their plan without any promotion available, they will continue to enjoy the balance discounts (if any) until its full redemption and their contract will not be reset. However, if the new upgrade plan comes with promotion, subscribers will need to renew their contract for another 24 months.
Subscribers may choose to downgrade their plan from the 7th month onwards. However, this will result in the forfeiture of any remaining discount (if applicable), and their 36-month contract tenure will be reset from the date of downgrade.
If a subscriber terminates their subscription within their 36-month contract, they will be subject to early termination charges equivalent to the total monthly fees for the remaining contractual period or a fixed sum of RM500.00, whichever is higher (“Termination Charges”).
Ownership transfer to another person is allowed, and the new subscriber will continue to enjoy the remaining subscription fee waiver (if applicable) under the existing contract.
Subject to the applicable relocation fee, relocation within selected eligible areas is allowed and the subscriber will continue to enjoy the remaining home broadband subscription fee waiver (if applicable) under the existing contract.
Relocation to location outside the selected eligible areas (at Time’s sole discretion) will result in forfeiture of any remaining home broadband subscription fee waiver and broadband monthly charges will resume as per standard rates.
This promotion cannot be combined with other on-going promotions, except for the Time Fibre Home Offer for the Differently-abled (OKU) and Hook Up and Earn Programme (HUAE).
If service installation has not taken place within two (2 )months of the subscription date for whatsoever reasons, the application will be automatically withdrawn and the promotion will no longer be available.
These Special Promotion Terms shall prevail in the event of any inconsistencies between the applicable Service Schedule and the General Terms.

Promotion Terms and Conditions

These Promotions are as specified in the Promotion Information Details above and are strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions”). Customers’ attention is drawn to the Terms and Conditions below:-

This Promotion is only applicable during the Promotion Period and Time reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between Time and the Eligible Customer.
Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Promotion Qualifications.
Time may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher), the Value of the discount offered or Value of the cash rebate offered (as may be applicable depending on the type of Promotion).
If there are multiple promotions available during the same Promotion Period, including this Promotion, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion and is no longer eligible for any other promotions that are available at the same time.
Time reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
If the Promotion is the provision of a gift or a voucher from Time, Time’s partners, suppliers or subcontractors, Time and its directors, officers, employees, agents, suppliers, partners and/or subcontractors may provide such gift or voucher on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability.
If the Promotion is the provision of a Monthly Rebate or One-off Rebate or discount (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with Time before the expiry of the minimum period or if there is no minimum period specified, then twelve months from service activation date, then Eligible Customer shall not be entitled to receive any discount or cash rebate for the unexpired period and Time may seek to recover all earlier provided discounts or rebates on the basis that customer warrants to stay a customer of Time for the minimum period or twelve months (as the case may be).
In addition, no advice or information obtained (whether orally or written) by the customer from Time, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
Time reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers, continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
All personal information provided by customer is subject to Time’s Privacy Policy (details of which are available at https://www.time.com.my/privacy-policy).

Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.