Terms and Conditions

Time Fibre Home: Refer & Win (State Edition)

This promotion (“Promotion”) (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the terms and conditions as contained herein. Participation in any promotion or acceptance of any gift, vouchers or rebates by Eligible Customers is deemed to be acceptance of the Promotion Terms and Conditions.

Promotion Information Details

Promotion Type	One-off Giveaway
Promotion Description	Time is running a referral-based contest to reward our top customers. The top monthly referrer in each Participating State will receive RM500 Touch ‘n Go credit.
Promotion Qualifications	To participate: Use your referral link to refer friends to Time Fibre Home during the campaign period (1 June – 31 July 2025). Ensure your friends sign up within the same month (e.g. 1–30 June for June contest, 1–31 July for July contest). Each sign-up must be successfully activated within the following month to be counted (e.g. June sign-ups must activate before 31 July). Successful referral is defined as a new Time Fibre Home sign-up that completes installation and activation. A minimum of three (3) successful referrals is required to qualify. Top monthly referrer in each Participating State will receive RM500 Touch ‘n Go credit. Participating states (“Participating State(s)”): Johor Perak Negeri Sembilan Melaka
Winner Selection	To win for a specific Participating State (e.g. Johor), your referees must sign up with a residential address within that Participating State. The participant with the highest number of successful referrals (i.e. sign-ups that are successfully activated) in each participating state will be selected as that month’s winner. A participant shall only be eligible to win once during the entire campaign period, even if they top more than one Participating State or month.
Promotion Period	Start Date: 1 June 2025 End Date: 31 July 2025
Prize Value	Each selected winner will receive RM500 Touch ‘n Go credit. Note: This prize is in addition to our ongoing referral bonus, where referrers receive RM100 bill waiver and referees receive RM50 bill waiver. For full details on the referral bonus, refer here https://www.time.com.my/terms-and-conditions/promotions#time-fibre-home-hook-up-and-earn-ongoing
Eligible Customers	Open to all existing Time Fibre Home customers with an active subscription.
Prize Fulfilment	RM500 Touch ’n Go reload PIN will be delivered via email to the winner. Time will use the contact details associated with your Time account for prize fulfilment. Please ensure your account information is up to date. Winners will be contacted approximately one (1) month after each contest month: June winners: Notified tentatively in August 2025 July winners: Notified tentatively in September 2025
Other Promotion Terms	Non-Transferability: Prizes are non-transferable and cannot be exchanged for cash or services. Miscellaneous: Time reserves the right to amend or cancel this promotion at any time without prior notice. By participating, entrants agree to these Terms & Conditions.

Promotion Terms and Conditions

This Promotion is as specified in the Promotion Information Details (“Promotion”) and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions”). It is important that customers’ read these Terms and Conditions together with the Promotion Information Details:-

This Promotion is only applicable during the Promotion Period. Time reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between Time and the Eligible Customer.
Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications is not an Eligible Customer and is not entitled to the provision of the Promotion.
Time may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher), the Value of the discount offered or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that Time is obliged to provide the equivalent Value if Time changes, amends or modifies the Promotion.
Time reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
If the Promotion is the provision of a gift or a voucher from Time, Time’s partners, suppliers or subcontractors, Time and its directors, officers, employees, agents, suppliers, partners and/or subcontractors may provide such gift or voucher on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against Time, which is deemed not to be a supplier.
In addition, no advice or information obtained (whether orally or written) by the customer from Time, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
Time reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions. For clarity Time shall not be liable in the event of a change, modification, amendment or cancellation of the Promotion; and
All personal information provided by the customer is subject to Time’s Privacy Policy (details of which are available at https://www.time.com.my/privacy-policy).

Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.