Make your Internet work for you. Check out our tips and tricks to make the most out of your subscription.

Got WiFi? Try Wired

WiFi is convenient and all but if you really want to maximise your Internet speeds, a wired connection is the way to go.

See the table below to see how a wired connection stacks up against WiFi.

Check out this table below so you can have a better idea in selecting the type of connection that befits your usage.

Point of Comparison





You’re more likely to achieve subscribed broadband speeds via a direct Ethernet connection.

At least 2x slower than a wired connection.


Lower Higher


Less More


Less More


Higher Lower



It’s harder to intercept your data with a physically secured connection.

Ideal usage

Great for large file transfers, smooth HD streaming and online gaming. Recommended connection for speed tests. Flexible and convenient connectivity for multiple devices.
  1. Subject to various factors including interference, device capability, number of users on a network, Ethernet cable, etc.
  2. What does latency mean? Latency is the amount of time / delay for data to travel from point A to point B.

Advanced devices on the market are likely to achieve at least 90% of your subscribed speeds over a wired connection. But if you don’t, check your Ethernet cable. It’s the one that connects your router to your computer or laptop. There are a few different categories that support different speeds. The type is usually indicated on the sides of the cable.

Cat-5: Speeds up to 100Mbps

Cat-5e: Speeds up to 1Gbps

Cat-6: Speeds up to 10Gbps

Cat-5: Speeds up to 100Mbps

Cat-5e: Speeds up to 1Gbps

Cat-6: Speeds up to 10Gbps

NOTE: Your Internet speed is only as fast as the speeds that you are subscribed to.

If you are having problems with your connection, talk to us via Live Chat.

WiFi Hacks

Tried It All But Still Pulling Your Hair Out?

Give your home WiFi the ultimate boost

Enjoy fast and stable WiFi from the living room to the bathroom, and even that awkward spot behind the couch! Check out our mesh WiFi packages from just RM19/month.

Enjoy convenience at your fingertips

Manage your account whenever and wherever you need, from optimising your home WiFi via our Control Hub to paying your bills quickly and securely.

Download now:

If all else fails, reach out to us via Live Chat or Facebook.