NEED HELP?
It’s all here! Find out how you can make payment, get in touch with us, and more.
Contact Us
Home & Business
Hotline
Enterprise & Carrier
Contact us via the button below
Address
No. 14, Jalan Majistret U1/26, HICOM Glenmarie Industrial Park, 40150 Shah Alam, Selangor, Malaysia Tel: +603 5032 6000
Useful Tools
Payment Methods
Self Care
View and pay your bills the convenient way with either MasterCard, Visa card or e-wallets.
Average processing time: Immediately
Quickpay
Make a quick payment using your MasterCard, Visa Card or e-wallets without logging in to Self Care.
Average processing time: Immediately
Time Internet App
Pay your bills easily and securely via Internet banking, debit/credit card or e-wallet. Download now at:
Average processing time: Immediately
JomPAY
Pay from your current, savings or credit card account 24 hours
a day, through a large number of participating banks*.
Click
here
to learn more.
*Refer to
www.jompay.com.my
for full list of participating banks.
Average processing time: Immediately
Auto Debit
Automatically deduct your monthly bill amount from your MasterCard, Visa card or e-wallet monthly. You can enjoy a RM2 bill rebate to boot.
Average processing time: Immediately
ATM
Pay your bills at any Public Bank or Maybank ATM nationwide.
Average processing time: Next Business Day
Over The Counter
Pay by cash over the counter at Public Bank, Pos Malaysia, 7-Eleven or 99 Speedmart.
Average processing time: Next Business Day
Pos Malaysia
Payments by cash, cheque or bank draft can also be made at all Pos Malaysia Offices. Cheques and bank drafts to be made payable to “Pos Malaysia Berhad”.
Average processing time: Next Business Day
You can make payments by cheque or bank draft and mail them to us. All cheques and drafts should be crossed and made payable to “TT dotCom Sdn Bhd”. Please detach the payment slip enclosed in the bill and return it together with your payment. You are reminded not to send cash by mail.
Average processing time: Three business days from the date of receipt
Public Bank
Payments by cash, cheque, bank draft, money order or postal
order are accepted at all Public Bank branches. Please ensure
payments are made payable to “TT dotCom Sdn Bhd”.
You can also make payment at any Public Bank Cash
Deposit Terminals/Cheque Deposit Machines nationwide.
Average processing time: Next Business Day