NEED HELP?

It’s all here! Find out how you can make payment, get in touch with us, and more.

Contact Us

Home & Business

Enterprise & Carrier

Hotline

1800-18-2828 or

+603-5021-2122 (if you are abroad)

Email

Contact us via the button below

Address

No. 14, Jalan Majistret U1/26, HICOM Glenmarie Industrial Park, 40150 Shah Alam, Selangor, Malaysia Tel: +603 5032 6000

Useful Tools

Check your application status
Track the status of your TIME application or reschedule your installation appointment.
CHECK MY APPLICATION
Test your speed
Check your Internet speed, quality, and ping.
TEST MY SPEED

Payment Methods

self-care

Self Care

View and pay your bills the convenient way with either MasterCard, Visa card or e-wallets.

Average processing time: Immediately

quickpay

Quickpay

Make a quick payment using your MasterCard, Visa Card or e-wallets without logging in to Self Care.

Average processing time: Immediately

time-internet-app

Time Internet App

Pay your bills easily and securely via Internet banking, debit/credit card or e-wallet. Download now at:

Average processing time: Immediately

jompay

JomPAY

Pay from your current, savings or credit card account 24 hours a day, through a large number of participating banks*.
Click here to learn more.

*Refer to www.jompay.com.my for full list of participating banks.

Average processing time: Immediately

ebanking

eBanking

Payable to “TT dotCom Sdn Bhd”.

auto-debit

Auto Debit

Automatically deduct your monthly bill amount from your MasterCard, Visa card or e-wallet monthly. You can enjoy a RM2 bill rebate to boot.

Average processing time: Immediately

atm

ATM

Pay your bills at any Public Bank or Maybank ATM nationwide.

Average processing time: Next Business Day

over-the-counter

Over The Counter

Pay by cash over the counter at Public Bank, Pos Malaysia, 7-Eleven or 99 Speedmart.

Average processing time: Next Business Day

pos-malaysia

Pos Malaysia

Payments by cash, cheque or bank draft can also be made at all Pos Malaysia Offices. Cheques and bank drafts to be made payable to “Pos Malaysia Berhad”.

Average processing time: Next Business Day

mail

Mail

You can make payments by cheque or bank draft and mail them to us. All cheques and drafts should be crossed and made payable to “TT dotCom Sdn Bhd”. Please detach the payment slip enclosed in the bill and return it together with your payment. You are reminded not to send cash by mail.

Average processing time: Three business days from the date of receipt

public-bank

Public Bank

Payments by cash, cheque, bank draft, money order or postal order are accepted at all Public Bank branches. Please ensure payments are made payable to “TT dotCom Sdn Bhd”.

You can also make payment at any Public Bank Cash Deposit Terminals/Cheque Deposit Machines nationwide.

Average processing time: Next Business Day

Find An Authorised Dealer

Download list.