|PRICE||50% off for the first 6 months|
|RM398/month RM199/month||RM338/month RM169/month|
|CONTRACT TERM||24 months|
|INCLUDED IN YOUR PLAN:|
|Voice Package||2 Voice Lines*
Voice Calls worth RM500*
|FREE EQUIPMENT||ONU + D-Link DIR-850L Router
2 DECT Phones
*11 sen/min for calls to all fixed and mobile numbers nationwide, and 8 sen/min for IDD calls to 60 countries. Entitlement of RM500 free calls must be utilised within 12 months of activation. T&C apply.
Prices are subject to GST.
Symmetrical upload and download speeds.
Free Voice Calls.
(Valid for new sign ups)
i. Via a TIME authorised dealer; or
ii. Online via this link.
You are required to submit or upload a copy of:
You may be required to pay the following one-time service fees, which will be included in your first bill:
For online subscription where the Auto Debit payment method is not selected, you are required to make this payment upon checkout.
Installation and testing are expected to take at least 7 days (depending on your availability and building access approval). The installation process involves a site survey, ducting, piping, electrical work and equipment configuration.
We provide basic cabling services of up to 15 metres from point-of-entry ie. main door (6 metres from the socket for buildings with pre-laid fibre) to the location you have designated for your equipment (e.g. router).Should relocation be required in the future, charges will apply based on the cabling material and manpower required. Additional charges may apply for requests beyond the basic cabling services we provide depending on your requirements. Please ask for the approved rate card to confirm cost to be incurred (if any), which are payable directly to the TIME-appointed installer.
We will supply the necessary equipment, which includes an optical network unit (ONU), a router and two cordless phones. Should you purchase and/or use your own equipment, we will not be able to assist with the maintenance and support for such equipment.
Please refer to the table below for the equipment provided and their corresponding warranty period:
Optical Network Unit (ONU)
3 years warranty
All equipment provided by TIME will be covered by a limited warranty during the contract period. Any loss or damage due to negligence or abuse is not covered under the warranty, and any requests for replacements are chargeable.