Business Internet for smooth operations

Get ahead with superior fibre Internet connectivity.

TIME Fibre Business Internet
RM338
*Price subject to GST
Choose your plan:
SPEED
50

Mbps


  • 50 Mbps
  • 100 Mbps
Your Payment:
RM338/month
*Price subject to GST
24 months contract
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PLANS OVERVIEW
 
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PLANS OVERVIEW
SPEED 100Mbps 50Mbps
PRICE RM398/month RM338/month
CONTRACT TERM 24 months
INCLUDED IN YOUR PLAN:
IP Dynamic IP
Voice Package 2 Voice Lines*
Voice Calls worth RM500*
FREE EQUIPMENT ONU + D-Link DIR-850L Router
2 DECT Phones

*11 sen/min for calls to all fixed and mobile numbers nationwide, and 8 sen/min for IDD calls to 60 countries. Entitlement of RM500 free calls must be utilised within 12 months of activation. T&C apply.
Prices are subject to GST.

Symmetrical Speeds throughout

Symmetrical upload and download speeds.

Boost your speed to 100Mbps

Low contention.

Free 5,000 minutes

Free Voice Calls.
(Valid for new sign ups)

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Installation as Easy As 1-2-3

1
Pick a Date
Tell us when you want the installation done, and we’ll work it out for you.
2
Sit Back, Relax
Our installer will call you to confirm the appointment and assist with connection services. Just be sure someone 18 or older is home.
3
Connection Test
Our installer will test your connection and equipment and answer all your questions. It’s that easy!
CHECK MY APPLICATION STATUS
How do I subscribe to TIME Fibre Business Internet?

i.  Via a TIME authorised dealer; or

ii. Online via this link.

What documents are required for subscription?

You are required to submit or upload a copy of:

  1. Your MyKad (or passport if you are not Malaysian).
  2. Form 9 (local company);
  3. Form 79, Form 80, Form 80a, Form 83 or Form 83a (foreign-registered company) or;
  4. Certificate of Practice issued by the relevant authority (NGO/Association/Cooperative) and;
  5. If you wish to opt for the Auto Debit payment method, you are also required to submit or upload a copy of the front of your credit card for verification purposes.
What fees do I need to pay if I decide to subscribe?

You may be required to pay the following one-time service fees, which will be included in your first bill:

  1. Stamp Duty - RM10 (mandatory).
  2. One-Month Advance Subscription Fee - subject to your subscribed plan.
  3. Special Building Requirement Fee - subject to your Building Management.
  4. Printed Bill – RM5 (optional).
  5. Deposit (foreign-registered company) – RM1,000 (refundable).

For online subscription where the Auto Debit payment method is not selected, you are required to make this payment upon checkout.

How long does it take for TIME to install and activate my service?

Installation and testing are expected to take at least 7 days (depending on your availability and building access approval). The installation process involves a site survey, ducting, piping, electrical work and equipment configuration.

Do I need to pay for installation?

We provide basic cabling services of up to 20 metres from point-of-entry ie. main door (6 metres from the socket for buildings with pre-laid fibre) to the location you have designated for your equipment (e.g. router).Should relocation be required in the future, charges will apply based on the cabling material and manpower required. Additional charges may apply for requests beyond the basic cabling services we provide depending on your requirements. Please ask for the approved rate card to confirm cost to be incurred (if any), which are payable directly to the TIME-appointed installer.

Do I need to purchase any equipment?

We will supply the necessary equipment, which includes an optical network unit (ONU), a router and two cordless phones. Should you purchase and/or use your own equipment, we will not be able to assist with the maintenance and support for such equipment.

What’s the warranty period for the equipment provided by TIME?

Please refer to the table below for the equipment provided and their corresponding warranty period:

Equipment

Warranty Period

Optical Network Unit (ONU)

Lifetime warranty

Router

3 years warranty
Will I be liable for any charges if any of the equipment provided by TIME becomes faulty, damaged or lost during the contract period?

All equipment provided by TIME will be covered by a limited warranty during the contract period. Any loss or damage due to negligence or abuse is not covered under the warranty, and any requests for replacements are chargeable.

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