Here are the available plans for your area
Earliest installation available:
Walls, distance and other factors could affect your signal strength. Mesh WiFi fixes that by creating a blanket of seamless WiFi all over your home.
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1Gbps/500Mbps
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Terms & Conditions
Price(s) displayed are subject to 6% Service Tax where applicable.
The bill discount(s) apply to your full month's subscription fee(s). Other charges such as voice calls, deposits, add-ons etc still apply.
Our 2Gbps plan is only available in selected locations. We're working on bringing it as far and wide as we can.
All promotions displayed are applicable to 24-month contract plans and available for a limited time only. Terms and conditions apply.
Read our Terms and Conditions in full here.
LIMITED TIME OFFER
RRP: RM139/month
What you can add on
Extend your WiFi signal with mesh devices from RM15/month
Get full speed in every room with Fibre-To-The-Room (FTTR) from RM55/month
What you can add on
Extend your WiFi signal with mesh devices from RM15/month
Get full speed in every room with Fibre-To-The-Room (FTTR) from RM55/month
Terms & Conditions
Price(s) displayed are subject to 6% Service Tax where applicable.
The bill discount(s) apply to your full month's subscription fee(s). Other charges such as voice calls, deposits, add-ons etc still apply.
Our 2Gbps plan is only available in selected locations. We're working on bringing it as far and wide as we can.
All promotions displayed are applicable to 24-month contract plans and available for a limited time only. Terms and conditions apply.
Fibre-To-The-Room (FTTR) is only available in selected locations.
To use voice services, you'll need a fixed line phone, available at most electronic retailers.
Read our Terms and Conditions in full here.
LIMITED TIME OFFER
RRP: RM139/month
What you can add on
Extend your WiFi signal with mesh devices from RM15/month
Get full speed in every room with Fibre-To-The-Room (FTTR) from RM55/month
What you can add on
Extend your WiFi signal with mesh devices from RM15/month
Get full speed in every room with Fibre-To-The-Room (FTTR) from RM55/month
Terms & Conditions
Price(s) displayed are subject to 6% Service Tax where applicable.
The bill discount(s) apply to your full month's subscription fee(s). Other charges such as voice calls, deposits, add-ons etc still apply.
Our 2Gbps plan is only available in selected locations. We're working on bringing it as far and wide as we can.
All promotions displayed are applicable to 24-month contract plans and available for a limited time only. Terms and conditions apply.
Fibre-To-The-Room (FTTR) is only available in selected locations.
To use voice services, you'll need a fixed line phone, available at most electronic retailers.
Read our Terms and Conditions in full here.
1-5 connected devices
Ideal for home offices and shop lotsto support payment terminalsand personal use
BEST SELLER
5-10 connected devices
Ideal for retail and mall outletsto support payment terminalsand CCTV systems
10-20 connected devices
Ideal for small offices withup to 5 employees to supportdaily operations and virtual meetings
EXCLUSIVE OFFER
20+ connected devices
Ideal for medium-sized offices, cafes, and restaurants to support concurrent usage from employees and customers
Because life doesn't stop, neither does our dedication to your home Internet experience. Get flexible and reliable support to keep you connected, anytime.
No more rushing home or applying for leaves! With our extended installation hours on weekdays to 8pm and weekends to 4pm for your convenience (Selected buildings only).
Chat, call or write to us anytime of the day, help is at your fingertips!
Next-generation wireless technology that lets you experience higher speeds, connect more devices and enjoy rock-solid stability.
Enjoy faster WiFi even when you're further from your router.
Phones, laptops, TVs and even vacuums, there's reliable WiFi for any and every device!
Turn every stream into a cinematic experience with uninterrupted streaming up to 8K.
WiFi speed and signal strength can vary based on home layout, distance from router, building materials, number of connected devices, device limitations and interference.
Improved WiFi speed, capacity and stability are compared to WiFi 6.
We recommend using WiFi 7-enabled devices to experience the full potential of WiFi 7.
router with every 600Mbps and 1Gbps subscription.
Add on mesh WiFi devices and make spotty WiFi a thing of the past.
Create a blanket of seamless WiFi with our mesh devices for a reliable whole home experience.
Don't sweat the technical details. Our experts will handle it for you.
Our mesh WiFi adapts to your home. Just move or add mesh devices for a strong signal exactly where you need it.
Move around your home without signal drops or freezes. So effortless!
Get the most out of your WiFi by adding on our mesh devices from just RM19/month!
Best paired with our WiFi 7 router on 600Mbps and 1Gbps plans.
+1 unit
SOLO SURFER PACKAGE
Recommended coverage:
1,000 sq ft / 2 rooms
Ideal for small apartment or homes. Perfect for individual users or small families.
+2 units
FAMILY FUN PACKAGE
Recommended coverage:
1,500 sq ft / 3 rooms
Great for medium-sized homes with more rooms and multiple users.
+3 units
ULTIMATE COVERAGE PACKAGE
Recommended coverage:
2,000 sq ft / 4 rooms
Comprehensive WiFi coverage, perfect for large homes or big households.
Enjoy uninterrupted streaming, gaming and browsing all over your home with these packages.
+1 unit
SOLO SURFER PACKAGE
Recommended coverage:
1,000 sq ft / 2 rooms
Ideal for small apartment or homes. Perfect for individual users or small families.
+2 units
FAMILY FUN PACKAGE
Recommended coverage:
1,500 sq ft / 3 rooms
Great for medium-sized homes with more rooms and multiple users.
+3 units
ULTIMATE COVERAGE PACKAGE
Recommended coverage:
2,000 sq ft / 4 rooms
Comprehensive WiFi coverage, perfect for large homes or big households.
Things to note:
Having trouble with your WiFi devices?
No sweat, we'll send a new one right to your doorstep and install it for free*.
*2-year warranty period
Leave it to our experts! They'll even recommend the best router and mesh setup for a seamless home Internet experience.
Worry-free WiFi with round-the-clock troubleshooting through self diagnostics, remote assistance or on-site visits.
WiFi is convenient and all but if you really want to maximise your Internet speeds, a wired connection is the way to go.
See the table below to see how a wired connection stacks up against WiFi.
Check out this table below so you can have a better idea in selecting the type of connection that befits your usage.
|
Point of Comparison |
Wired |
WiFi |
|---|---|---|
|
Speeds1 |
Faster You’re more likely to achieve subscribed broadband speeds via a direct Ethernet connection. |
Slower At least 2x slower than a wired connection. |
|
Latency2 |
Lower | Higher |
|
Mobility |
Less | More |
|
Convenience |
Less | More |
|
Stability |
Higher | Lower |
|
Security |
Higher It’s harder to intercept your data with a physically secured connection. |
Lower |
|
Ideal usage |
Great for large file transfers, smooth HD streaming and online gaming. Recommended connection for speed tests. | Flexible and convenient connectivity for multiple devices. |
Advanced devices on the market are likely to achieve at least 90% of your subscribed speeds over a wired connection. But if you don’t, check your Ethernet cable. It’s the one that connects your router to your computer or laptop. There are a few different categories that support different speeds. The type is usually indicated on the sides of the cable.
NOTE: Your Internet speed is only as fast as the speeds that you are subscribed to.
If you are having problems with your connection, talk to us via Live Chat.
Think of your WiFi as waves broadcasted slightly downwards and weakens by distance. Get the best WiFi performance by going through this checklist when positioning your router.
Place it in an open area
Place it in a central location or close to where you use your devices most
Place it on a slightly elevated location (eg: high table / open shelf)
Interference from electronic equipment
Heat source
Water source such as fish tanks
Most folks leave their routers running 24/7. If you do, this will eventually result in your router performance slowing down. Excessive usage causes your router to run out of memory and overheat, disrupting your connection.
Restart your router when needed to improve its performance.
Step 1: Switch it off and unplug from the socket.
Step 2: Wait for 10 seconds.
Step 3: Plug it back in and switch it on.
Your WiFi connection could slow down if there are too many users on your network. Reduce the number of users on your network at any one time or change your WiFi password once every 3 months to prevent squatters from freeloading off your WiFi network.
Your WiFi network can slow you down if you’re connected to a congested 2.4GHz frequency. Dual-band routers that we provide lets you choose between the 2.4GHz or 5GHz bands for the best WiFi experience.
The 5GHz band is like having an alternate route on a congested expressway if you live in a highly populated residential area. Use the 5GHz band when you are closer to your router as it has a shorter broadcast range.
Hook on to 2.4GHz band when you are further away from your router as it has a wider broadcast range.
Check if connected devices from various users are running high bandwidth consumption activities simultaneously as it will slow down your Internet significantly. These activities include but not limited to:
Streaming high quality videos
Syncing large files on Dropbox
Downloading of torrent files
Game and application updates
Whenever you upgrade your speeds, check if your router is compatible with those new speeds. If your existing router is incompatible, go to the Self Care shop to see what devices we have in store for you. You can even check on your dashboard to see if you’re eligible to redeem any devices, upon contract renewal.
Maximum achievable speeds are often based on ideal conditions in a lab. But in the real world, numerous factors can affect WiFi speed such as physical obstructions and interference.
It could also be your devices. First things first, make sure your personal device is compatible with WiFi 6 to enjoy better speeds and performance.
Next, check and reduce the number of devices connected to your WiFi as it could be congesting your network.
Enjoy fast and stable WiFi from the living room to the bathroom, and even that awkward spot behind the couch! Check out our mesh WiFi packages from just RM19/month.
Manage your account whenever and wherever you need, from optimising your home WiFi through the WiFi Manager to paying your bills quickly and securely.
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