Found 14 result(s) for "ssp"
Support > Home > Time Fibre Home App
How do I log in to the app?
You can log in using the same username and password as your Self Care. Please note that your default username is your MyKad/passport number and cannot...
Learn MoreSupport > Home > Time Fibre Home App
I forgot my password. What should I do?
Click the “Forgot Password?” link on the Self Care login page. You will need to enter your Account Number and your MyKad/passport number t...
Learn MoreSupport > Home > Subscription > Signup
What documents are required for subscription?
MyKad or passport for non-Malaysians Credit card (MasterCard/Visa) if the Auto Debit payment method is selected
Learn MoreSupport > Home > Self Care
I forgot my password. What should I do?
Click the “Forgot Password?” link on the Self Care login page. You will need to enter your Account Number and your MyKad/passport number t...
Learn MoreSupport > Home > Self Care
What is my Self Care username?
Your default Username is your MyKad or passport number. This cannot be changed.
Learn MoreSupport > Home > Complaint Management Process
What kind of information do I need to include in the complaint?
To smoothen the process, we recommend that you use this template: Full name (as per MyKad/passport): NRIC/Passport number: Phone number: Email address...
Learn MoreSupport > Business > Transfer of Ownership
How do I request for a transfer of ownership?
You will need to email the following documents to cs@time.com.my: 1) Transfer of Ownership Form One and Form Two 2) Copy of the new owner’s NRIC/pas...
Learn MoreSupport > Business > Subscription
What documents are required for subscription?
You are required to submit or upload a copy of: Your MyKad (or passport if you are not Malaysian); Form 9 (local company); Form 79, Form 80, Form 80a...
Learn MoreSupport > Business > Self Care
I forgot my password. What should I do?
Click the “Forgot Password?” link on the Self Care login page. You will need to enter your Account Number and your MyKad/passport number t...
Learn MoreSupport > Business > Self Care
What is my Self Care username?
Your default Username is your MyKad/passport/business registration number. This cannot be changed.
Learn MoreSupport > Business > Complaint Management Process
What kind of information do I need to include in the complaint?
To smoothen the process, we recommend that you use this template: Full name (as per MyKad/passport): NRIC/Passport number: Phone number: Email address...
Learn MoreAbout Us > Resource > Newsroom
Fortinet powers TIME dotCom’s vision for a secure and connected Malaysia
Telco provider leverages Fortinet’s best-in-class technology to introduce security-driven networki...
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