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Support > Home > Subscription > Installation

Who will carry out my installation?

A Time authorised installer will carry out the installation.

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Wholesale > Time Looking Glass

Time Looking Glass

3 October 2022

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Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referee

What happens if I get referred and successfully refer a friend in the same month?

If you earn both referee and referrer bonuses in the same month, the discounts will be combined and used to knock off your monthly broadband fees. Any...

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Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referee

What happens to my RM50 referral bonus if I’m also enjoying other promo discounts at the same time?

Your other promo discounts will apply first. Any excess amount from your referral bonus will be carried forward to future bills with no expiration.

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Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referrer

What do I get if I successfully refer a friend?

You’ll get a RM100 bill discount for every successful referral. Your friend has to activate their service for the referral to be considered success...

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Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referrer

What happens to my RM100 referral bonus if I’m also enjoying other promo discounts at the same time?

Your other promo discounts will apply first. Any excess amount from your referral bonus will be carried forward to future bills with no expiration.

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Business > Enterprise > Cloud > Time Cloud Services > Time Multi-platform Disaster Recovery-as-a-Service (DRaaS)

Time Multi-platform Disaster Recovery-as-a-Service (DRaaS)

12 December 2024

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Business Overview

10 July 2024

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Support > Home > Devices

Is installation free?

For new subscribers or existing subscribers who received free devices as part of their plan or promotion, any installation carried out by our Tech Nin...

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Enhance Connectivity & Innovation Through Telco Partnerships

8 December 2023

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PressRelease

About Us > Resource > Newsroom

Time sees continued growth in 1H 2023

TIME dotCom (Time or the Group) announced its results today for the six-month period under review en...

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PressRelease

About Us > Resource > Newsroom

Time completes deal with DigitalBridge for the Asian expansion of its AIMS Data Centre Business

Time dotCom Berhad (“Time” or “the Group”) today announced the completion of its transaction...

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Home > Fibre-To-The-Room

Gig Speed Home

15 September 2023

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Support

Support Overview

14 July 2023

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Support > Business > Devices

Can I appoint my own contractor for installation?

Installations can only be carried out by Time-appointed installers, who are technically trained to provision the service according to our guidelines.

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Support > Business > Subscription > General Information

Can I change my plan at any time during my contract term?

Yes, as long as it fits your needs. Do note that any plan downgrade is subject to Time’s approval. There are no penalty charges for upgrading/do...

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PressRelease

About Us > Resource > Newsroom

Time partners with DigitalBridge to expand its AIMS Data Centre Business across Asia

Shah Alam, 22 November 2022 – TIME dotCom Berhad (“Time” or “the Group”) today announced ...

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PressRelease

About Us > Resource > Newsroom

TIME First in Malaysia to be MEF 3.0 LSO Sonata-certified

Shah Alam, 8 July 2021 – TIME dotCom (TIME) announced today that it has become the first in Malay...

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PressRelease

About Us > Resource > Newsroom

TIME First in Southeast Asia to be MEF 3.0 SD-WAN Certified

Shah Alam, 27 January 2022 – TIME dotCom (TIME) announced that it has become the first telecommuni...

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PressRelease

About Us > Resource > Newsroom

TIME Posts Healthy Revenue Growth Driven by Wholesale and Retail Contribution

Shah Alam, 28 February 2020 – TIME dotCom Berhad (“TIME” or “the Group”) closed the finan...

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Terms & Conditions - Complimentary WiFi

12 October 2022

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About Us > Our Company

Our Company

19 September 2022

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Business > Enterprise > Cloud

Cloud

14 September 2022

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Wholesale

For Wholesale

8 September 2022

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Business > Enterprise

For Enterprise

8 September 2022

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Home

For Home Overview

29 August 2022

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Business > Enterprise > Network > Point-to-Point Leased Line

Point-to-Point Leased Line

16 June 2022

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Business > Enterprise > Solutions > Cloud for Business Continuity

Cloud for Business Continuity

15 June 2022

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Business > Enterprise > Solutions

Solutions

15 June 2022

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Business > Enterprise > Data Centre

Data Centre

4 April 2022

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Business > Enterprise > Cloud > Time Cloud Services

Time Cloud Services

1 April 2022

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Home > Check Coverage

Check Coverage

29 March 2021

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Let's Talk

4 March 2021

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