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Support > Business > Loyalty Upgrade

Do I need to change any equipment at my premises to enjoy the speed upgrade?

If your current equipment cannot support the new speed, an upgrade may be required. For assistance, please contact us at care@time.com.my to arrange t...

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Support > Business > Loyalty Upgrade

Is there any equipment change needed at my premise to enjoy the speed upgrade?

If your current equipment doesn’t support the new speed, you may need to upgrade it. Contact us to arrange for an equipment change, if necessary.

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Support > Home > Time Fibre Home App > Bill Payment

I paid my bill via the Time Fibre Home app. When will my payment be reflected on the app?

Upon successful payment, you will receive a payment notification via your registered email. Your account balance in the app should be updated within a...

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Support > Home > WiFi 7

How do I know if my device is WiFi 7-enabled?

There are a few ways to check if your device supports WiFi 7: Device specifications: Look for the WiFi standard listed in your device’s manual ...

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Support > Home > New App Update

I'm a Time Fibre Business subscriber, can I download and use the new Time Fibre Home app?

Unfortunately, the Time Fibre Home app is designed specifically for residential customers. As a business subscriber, you can manage your account throu...

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For SME

10 July 2024

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PressRelease

About Us > Resource > Newsroom

Time sees continued growth in 1H 2023

TIME dotCom (Time or the Group) announced its results today for the six-month period under review en...

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Time starts the year strong with sustained growth for Q1 2023

TIME dotCom (Time or the Group) today announced its financial results for another quarter of resilie...

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Time delivers solid FY2022 performance with growth across all customer segments

TIME dotCom (Time or the Group) recorded another solid performance for the financial year ended 31 D...

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Support > Home > Self Care > Bill Payment

I paid my bill via Self Care. When will my payment be reflected?

Upon successful payment, you will receive a payment notification via your registered email. Your account balance in Self Care should be updated within...

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Support

Support Overview

14 July 2023

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Support > Home > Plans > Voice Plans

Are there free calls to Befrienders and Talian Kasih helplines?

Yes. Calls to these numbers are free of charge. Befrienders Office Contact Office Hours Kuala Lumpur 03-7956 8144/03-7956 8145 24 hours Penang...

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PressRelease

About Us > Resource > Newsroom

Rebate Makes Time’s 100Mbps Pakej MyKabel More Affordable at RM69

Time welcomes Pakej Perpaduan Fixed Internet Broadband 100Mbps Pakej MyKabel to be made available t...

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Time’s 9M 2022 Growth Remains Resilient

Shah Alam, 28 November 2022 – TIME dotCom (Time or the Group) announced its financial results for...

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Data and Data Centre Demand Drives TIME’s Full Year Performance

Shah Alam, 26 February 2018 – TIME dotCom Berhad (“TIME” or “the Group”) benefited from co...

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Fortinet powers TIME dotCom’s vision for a secure and connected Malaysia

Telco provider leverages Fortinet’s best-in-class technology to introduce security-driven networki...

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Resilient demand contributes to TIME's Q1 2022 results

Shah Alam, 30 May 2022 –TIME dotCom (TIME or the Group) announced its results for the quarter ende...

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Resilient demand sustains growth for FY2021

Shah Alam, 25 February 2022 – TIME dotCom (TIME or the Group) posted its results for the financia...

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Resilient Growth Recorded in Q1 2020

Shah Alam, 28 May 2020 – TIME dotCom Berhad (“TIME” or “the Group”) recorded consolidated...

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TIME And Huawei Launch TIME CLOUD NFVI Solution

Shah Alam, 7 May 2018 – TIME dotCom (“TIME”) has paired up with Huawei to launch the TIME CLO...

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TIME Continues Growth Momentum in 1H 2021

Shah Alam, 27 August 2021 – TIME dotCom (“TIME” or the “Group”) posted consolidated Group...

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TIME Delivers Group Revenue of RM983 million in FY2018

Shah Alam, 28 February 2019 – TIME dotCom Berhad (“TIME” or “the Group”) recorded a conso...

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TIME Delivers Resilient Results for 9M 2021

Shah Alam, 26 November 2021 – TIME dotCom (TIME or the Group) announced its financial results for...

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TIME Delivers Resilient Results in 1H 2020

Shah Alam, 21 August 2020 – TIME dotCom Berhad (“TIME” or “the Group”) announced its fina...

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TIME Delivers Solid 9M 2019 Results

Shah Alam, 29 November 2019 – For the nine month period ended 30 September 2019 (9M 2019), TIME d...

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TIME Delivers Solid Growth in 1H 2022

Shah Alam, 29 August 2022 – TIME dotCom (TIME or the Group) today announced its results for the pe...

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TIME Deploys Cutting-Edge Coriant 200G DWDM Platform

Shah Alam, 25 May 2018 – TIME dotCom (“TIME”) has deployed a new 200G Dense Wavelength Divisi...

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TIME First in Malaysia to be MEF 3.0 LSO Sonata-certified

Shah Alam, 8 July 2021 – TIME dotCom (TIME) announced today that it has become the first in Malay...

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TIME First in Southeast Asia to be MEF 3.0 SD-WAN Certified

Shah Alam, 27 January 2022 – TIME dotCom (TIME) announced that it has become the first telecommuni...

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TIME First Telco In Malaysia To Achieve MEF 3.0 Certification

TIME puts Malaysia on the world map by earning this important recognition for delivering consistent,...

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TIME launches OmniMesh for the ultimate indoor Internet experience

Shah Alam, 9 December 2020 – TIME dotCom Berhad (“TIME”) today unveiled OmniMesh, a home WiFi...

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Time Now Offers Private Connectivity in Malaysia to AWS Direct Connect

TIME Cloud Interconnect Direct provides a private connection to AWS that bypasses the Internet for m...

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TIME now offers private connectivity to Alibaba Cloud Express Connect in Malaysia

Shah Alam, 6 September 2022 – TIME dotCom [“TIME”] today announced their partnership with Alib...

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TIME Offers One Of Malaysia’s First Private Connections To Microsoft Azure

Shah Alam, 20 DECEMBER 2018 – TIME dotCom (“TIME”) recently launched TIME Cloud Interconnect ...

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TIME Now Offers Private Connectivity to Google Cloud in Malaysia with TIME Cloud Interconnect Direct

Shah Alam, 18 SEPT 2019 – TIME dotCom (“TIME”) today announced support for Google Cloud’s P...

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TIME Posts Healthy Revenue Growth Driven by Wholesale and Retail Contribution

Shah Alam, 28 February 2020 – TIME dotCom Berhad (“TIME” or “the Group”) closed the finan...

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TIME Posts Resilient Growth for Q1 2021

Shah Alam, 26 February 2021 – TIME dotCom Berhad (“TIME” or “the Group”) recorded a conso...

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TIME Posts Revenue Growth of 17.7%

Shah Alam, 27 November 2018 – TIME dotCom Berhad (“TIME” or “the Group”) has posted its r...

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TIME Records Sustained Growth for FY2020

Shah Alam, 26 February 2021 – TIME dotCom Berhad (“TIME” or “the Group”) recorded a conso...

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TIME Revenue Grows 10.6% in 1H 2018

Shah Alam, 28 August 2018 – TIME dotCom Berhad (“TIME” or “the Group”) posted its 1H 2018...

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TIME Stays On Track In Q1 2019

Shah Alam, 24 May 2019 – TIME dotCom Berhad (“TIME” or “the Group”) posted consolidated G...

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TIME Sustains Growth in 1Q 2018

Shah Alam, 31 May 2018 – TIME dotCom Berhad (“TIME” or “the Group”) announced its financi...

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TIME Sustains Growth in 9M 2020

Shah Alam, 26 November 2020 – TIME dotCom Berhad (“TIME” or “the Group”) has announced it...

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PressRelease

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TIME sustains growth momentum in 1H 2019

Shah Alam, 27 August 2019 – TIME dotCom Berhad (“TIME” or “the Group”) recorded revenue o...

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FAQ Archives

Support Archives FAQ Archives Time Fibre Home Promo: Loyalty Programme (27 March 2024 – 26 Jun...

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Terms & Conditions - Complimentary WiFi

12 October 2022

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