Terms and Conditions

Time Fibre Home: Free 6-Month Internet*

This promotion (“Promotion”) (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications only and is subject to the General Terms and Conditions and Home Broadband Services Terms and Conditions available at https://www.time.com.my/terms-and-conditions. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance of the Special Promotion Terms.

Promotion Information Details

Promotion Type Enjoy free six (6) months off your home broadband (600Mbps, 1Gbps and 2Gbps)
Promotion Description New Time Fibre Home plan (600Mbps, 1Gbps and 2Gbps) subscribers who subscribe to a 24-month contract plan get to enjoy free broadband for six (6) months.
Promotion Period

Starts from 10 April 2025
Expires on 31 July 2025

Value

The value of the Discount Promotion will correspond to 12 months of the subscribed plan’s monthly fees. Only 200Mbps / 600Mbps / 1Gbps 24-month plans are eligible.

Time Fibre Home Plan Promotion Monthly Charges Total Value of Six (6) Months’ Charges
600Mbps Free six (6) months RM 139 RM 834
1Gbps Free six (6) months RM 199 RM 1,194
2Gbps Free six (6) months RM 379 RM 2,274
Eligible Customers

New Time Fibre Home plan (600Mbps, 1Gbps and 2Gbps) subscribers who subscribe to a 24-month contract plan during the Promotion Period.

Promotion Qualifications

Eligible Customers referred to from The Makeover Guys who sign up with Time’s direct sales channel during the Promotional Period.

How will it be provided?

The Monthly Charges waiver applies to the first six (6) full billing cycles after the subscription of the Time Fibre Home plan is activated. The standard Time Fibre Home plan monthly charges will resume on the 7th billing cycle onwards.

Note: Since bill cycles may vary, the first month’s waiver will only apply to the full month’s bill and not the pro-rated charges.

Time Fibre Home Plan Promotion Discount
600Mbps Free six (6) months Deducted from the subscriber’s first full month’s bill
1Gbps
2Gbps

Charges for Mesh WiFi, Gig Speed Home (FTTR) monthly payments, one-time charges or voice usage (if any) will still apply as usual during the contract plan.

Special Promotion Terms
  1. Every Eligible Customer shall only be allowed to redeem this offer once.
  2. Not applicable to subscribers of the no contract plan and 12-month plan.

    The Time Fibre Home plan will come with the router as follows: –

    Time Fibre Home Plan Router
    600Mbps plan WiFi 7 router
    1Gbps plan WiFi 7 router
    2Gbps plan High-performance WiFi 6 router
  3. Other charges such as Mesh/Gig Speed Home (FTTR) monthly payments, one-time charges or voice usage (if any) will continue to be billed during the whole billing cycle.
  4. If a subscriber upgrades their Time Fibre Home plan without any promotion available, they will continue to enjoy the balance months’ discounts (if any) until its full redemption and their contract will not be reset. However, if the new upgrade plan comes with a promotion, subscribers will need to renew their contract for a new period of 24 months.
  5. Subscribers may not downgrade their plan during the contract duration.
  6. If a subscriber terminates their subscription within their 24-month contract, they will be subject to early termination charges equivalent to the total monthly fees for the remaining contractual period or a fixed sum of RM500.00, whichever is higher (“Termination Charges”).
  7. Transfer of ownership to another person is allowed, and the new subscriber will continue to enjoy the remaining subscription fee waiver (if applicable) under the existing contract.
  8. Relocation is allowed, subject to the applicable relocation fee, and the subscriber will continue to enjoy the remaining home broadband subscription fee waiver (if applicable) under the existing contract.
  9. This promotion cannot be combined with other ongoing promotions, except for the Time Fibre Home offer for the differently abled (OKU) and the Hook Up and Earn Programme (HUAE) promos.
  10. If service installation has not taken place within two (2) months of the subscription date for whatsoever reasons, the application will be automatically withdrawn and the promotion will no longer be available.
  11. These Special Promotion Terms shall prevail in the event of any inconsistencies between the applicable Service Schedule and the General Terms.

 

Promotion Terms and Conditions

These Promotions are as specified in the Promotion Information Details above and are strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions”). Customers’ attention is drawn to the Terms and Conditions below:-

  1. The Promotion is only applicable during the Promotion Period beginning on the start date and shall continue in effect until its expiry or sooner cancelled by Time at its sole discretion. Time reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
  2. The Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between Time and the customer.
  3. Any customer who does not meet the Promotion Qualifications and is not an Eligible Customer is not entitled to the Promotion.
  4. Time may change, modify, amend or cancel the Promotion at any time during the Promotion Period, which includes but not limited to changing, modifying or amending the amount of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that Time is obliged to provide the equivalent Value if Time changes, amends or modifies the Promotion.
  5. If there are multiple promotions ongoing during the same Promotion Period, including this Promotion, and the customer is an Eligible Customer who qualifies for more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available at the same time.
  6. Time reserves the right to and at its sole discretion may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
  7. If the Promotion is the provision of a Monthly Rebate or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with Time before the expiry of the minimum period or if there is no minimum period specified, then twelve months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and Time may seek to recover all earlier provided rebates on the basis that customer warrants to stay a customer of Time for the minimum period or twelve months (as the case may be).
  8. In addition, no advice or information obtained (whether orally or written) by the customer from Time, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to of action against Time.
  9. Time reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall be deemed to be your acceptance to the changes and updates to these Terms and Conditions.
  10. If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
  11. All personal information provided by the customer is subject to Time’s Privacy Policy (details of which are available at https://www.time.com.my/privacy-policy).
  12. Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.