Terms and Conditions

Time Home Internet: Penalty for Penalty Promotion (29 June – 21 July 2026)

This promotion (“Promotion”) (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications only and is subject to the General Terms and Conditions and Home Broadband Services Terms and Conditions available at www.time.com.my/terms-and-conditions. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance of the Special Promotion Terms.

Promotion Information Details

Promotion Type One off Touch ‘n Go Reload Incentive
Promotion Description
Subscribers who sign up for a 600Mbps, 1Gbps or 2Gbps Time Home Internet plan with a 24-month contract period through the Time website and use our special promotion code (“Special Promotion Code”) will be eligible to receive RM700 Touch ‘n Go Reload PIN upon successful installation.
The Special Promotion Code(s) will be released on Time’s official Instagram account during the campaign period. Each Special Promotion Code is limited to the first ten (10) users on a first come, first served basis.
Promotion Period
Starts from 29th June 2026
Expires on 21st July 2026
Value RM700 Touch ‘n Go Reload PIN
Eligible Customers New subscribers who sign up for a 600Mbps, 1Gbps or 2Gbps Time Home Internet plan with a 24-month contract period through the Time website and use our special promo code. 
How will the incentive be provided? Subscribers will receive a WhatsApp message or email containing the RM700 Touch ‘n Go Reload PIN within 14 days upon completion of device installation.
Special Promotion Terms
  1. Each Eligible Customer may enjoy this promotion only once.
  2. RM700 Touch ‘n Go Reload PIN will only be provided upon completion of installation.
  3. The promotion is only applicable for subscribers who sign up to a 600Mbps, 1Gbps or 2Gbps Time Home Internet plan with a 24-month contract period through the Time website from 29th June until 21st July 2026 AND with installation completed by 31st July 2026. 
  4. This Promotion is available in all locations where Time has fibre broadband coverage only. Please check for coverage at www.time.com.my/check-coverage.
  5. The Special Promotion Terms shall prevail in the event of any inconsistencies with the applicable Service Schedule and the General Terms.
  6. Customers shall refer to Touch ‘n Go’s applicable terms and conditions for the use of their reload services and related product.

Promotion Terms & Conditions

This Promotion is as specified in the Promotion Information Details and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions“). It is important that customers read these Terms and Conditions together with the Promotion Information Details:
  1. This Promotion is only applicable during the Promotion Period beginning on the start date and shall continue until its expiry or unless sooner cancelled by Time. Time reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
  2. This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between Time and the Eligible Customer.
  3. Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications is not an Eligible Customer and is not entitled to the provision of the Promotion.
  4. Time may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher), the Value of the discount offered or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that Time is obliged to provide the equivalent Value if Time changes, amends or modifies the Promotion.
  5. Time reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
  6. If the Promotion is the provision of a gift or a voucher from Time, Time’s partners, suppliers or subcontractors, Time and its directors, officers, employees, agents, suppliers, partners and/or subcontractors may provide such gift or voucher on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against Time, which is deemed not to be a supplier.
  7. In addition, no advice or information obtained, whether orally or written, by the customer from Time, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
  8. Time reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  9. If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
  10. All personal information provided by customer is subject to Time’s Privacy Policy (details of which are available at www.time.com.my/privacy-policy).
Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.