You will receive complimentary OmniMesh routers with every new subscription of TIME Fibre Home and also choose to add on more devices during the signup process.

If you’re an existing TIME Fibre Home subscriber, you may purchase OmniMesh devices from the Self Care shop or recontract/upgrade your plan to redeem free devices.

We provide mesh-enabled routers with all our plans, featuring both WiFi 5 and WiFi 6 technologies.

Based on your building type and installation requirements, new subscribers may receive:

• OmniMesh WiFi 5 devices (Huawei HG8145V5 or WA8021V5) for the 100Mbps plan; or
• OmniMesh WiFi 6 router (Huawei HG8145X6) for the 500Mbps and 1Gbps plans.

All device models are part of our OmniMesh range designed to blanket your home in WiFi so you can say goodbye to dead zones and hello to whole home coverage.

If you are an existing subscriber who has recontracted, we will provide you with one (1) unit of the OmniMesh WiFi 5 (Huawei) or OmniMesh WiFi 6 (Huawei) mesh node to function as a router with your existing Optical Network Unit (ONU).

A mesh-enabled router means the device is equipped with mesh capabilities. A traditional mesh WiFi setup typically requires a mesh node to be placed next to the router to act as a gateway. Since our routers are mesh-ready, we eliminate the need for an extra device. All you have to do is place mesh nodes where your WiFi signals are weaker and you’re ready to enjoy strong and seamless WiFi all over your home.

Yes, you can. Just opt for the router upgrade at RM99 when you’re signing up with us. If you’re already a TIME subscriber, simply log in to Self Care to purchase the device.

Generally, OmniMesh devices pair with other OmniMesh devices from the same brand e.g. Huawei router with a Huawei mesh node.

Please refer to the table below to check for device compatibility:

Whole-home WiFi coverage depends on the size of your house and the number of mesh nodes you have. The more mesh nodes, the wider the coverage.

Actual coverage may also vary because of:

• Environmental factors – include building materials, physical objects, and obstacles.
• Network conditions – include local interference, volume and density of traffic, product location, network complexity, and network overhead.
• Client limitations – include rated performance, location, and connection quality.

Our Tech Ninjas or TIME authorised installers will do it for you.

All equipment we provide is covered by a limited warranty during your contract period. Any loss or damage due to negligence or abuse is not covered under the warranty and any requests for replacements are chargeable.