Support > Home > New App Update

What happens if I don't download the new Time Fibre Home app?

You won’t be able to access your account information, manage your services or receive customer support through the old app after it’s disc...

Support > Home > New App Update

What should I do after the Time Internet app is discontinued?

We encourage you to download the new Time Fibre Home app before it’s discontinued on 31 August 2024 for a seamless transition. You can download ...

Support > Home > Promotion > Time Rewards

Am I eligible to participate in Time Rewards programme?

You will need to be an active Time Fibre Home subscriber with the Time Fibre Home App to be eligible to participate in Time Rewards. Download and inst...

Support > Home > New App Update

Can I still use the old app to access my account and pay bills?

You absolutely can, but it will no longer receive bug fixes or security updates. After the app is discontinued on 31 August 2024, you’ll no long...

Support > Home > Promotion > Time Rewards

Why was I not able to grab the reward from Self Care?

Time Rewards is now available exclusively on Time Internet App. If you do not have the app yet, fret not. Simply download and install the app from:

Support > Home > Self Care

What is Self Care?

Self Care is our self-service portal that allows you to manage your account and subscribed service(s) online. You can also download our Time Fibre Hom...