TIME FIBRE HOME 1GBPS PROMOTION FOR SELECTED ELMINA GREEN HOMEOWNERS

This promotion (details of which are set out below) is available only to Eligible Customers who meet the requirements and qualifications set out below during the Promotion Service Period only and is subject to the Promotion Terms and Conditions. Acceptance of the promotion by Eligible Customers is deemed to be acceptance to the Promotion Terms and Conditions.

 

Promotion Information Details

Promotion Type Time Fibre Home + Voice
Promotion Description Time Fibre Home 1Gbps with Monthly Recurring Charge waived for the duration of the period of twelve (12) months.
Promotion Location Elmina Green (EG18, EG21A, EG21B, EG4A, EG4B, EG22A & EG22B)
Promotion Period

This Promotion is available to Eligible Customers for a period of twelve (12) months from the following dates:

Phase Date
EG 18 1 Dec 2023
EG 21A 1 Dec 2023
EG 21B 1 Dec 2023
EG 4A 1 Aug 2024
EG 4B 18 Sep 2024
EG 22A 3 Jun 2025
EG 22B 3 Jun 2025
Eligible Customers Owners of Residential Units in Elmina Green EG1, EG3, EG18, EG21, EG4A & EG4B
How will it be provided The Monthly Recurring Charge will be waived for Eligible Customers who subscribe for the Promotion for the duration the Promotion Service Period
Special Terms

  1. The following Promotion Terms and Conditions are deleted and not applicable:

    1. Condition 6; and
    2. Any other Promotion Standard Terms and Conditions that are not applicable.
  2. Initial Service Term. Service is for twelve (12) months from the service commencement date, if the Service is subscribed to within the Promotion Period.
  3. If the Service is subscribed to after the expiry of the Promotion Period, the Initial Service Term will be reduced by the number of months that have lapsed after the expiry of the Promotion Period.
  4. The Monthly Charges for the Time Fibre Home during the Initial Service Term is expressly waived by us. We may still issue you an invoice, but these charges will be specified as being zero.
  5. You may still be required to pay Service Tax (“SST”) for the Service even if the charges are waived.
  6. During the Initial Service Term, you cannot upgrade or downgrade the Service. Should you wish to upgrade the Service then the Time Fibre Home 1Gbps service will be deemed cancelled and you will no longer enjoy the benefit of the waiver of the monthly charges.
  7. Renewal. Prior to the expiry of the Initial Service Term you will be notified by Time of your option to renew the Services. If you wish to renew the Service after the expiry of the Initial Service Term, you will have to agree to the terms and conditions in Service Schedule A and Service Schedule C.
  8. On the renewal, the Eligible Customer will pay a fixed sum for the Time Fibre Home at the then prevailing market monthly charge published on Time’s website.
  9. Either during the Initial Service Term or during the renewal period, you will pay for all outbound voice calls made from the number assigned to you by Time at the prevailing rates, except where such outbound VOICE calls are made to other numbers assigned by us to Eligible Customers.
  10. A Closed User Group (“CUG”) feature is made available for customers to call other residential units and guardhouses within the Promotion Location. The charges for any calls made to these numbers are waived by us.
  11. The above CUG feature is only available as long as the Service is active. If the Service is terminated for any reason whatsoever or not renewed, CUG will no longer be available.
  12. The Service is provide subject to the General Terms, Service Schedule A and C, the terms of which are deemed to be incorporated and applicable to the services agreement with the Customer, other than Para 8.1.2(c), 9.1, 9.2 and 9.5 of Service Schedule C.

 

Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details (“Promotion”) and is strictly made available to Eligible Customers during the Promotion Service Period and is subject to the following terms and conditions (“Terms and Conditions”). Customers’ attention is drawn to the Promotion Information Details:-

  1. This Promotion is only applicable during the Promotion Period beginning on the start date and shall continue in effect until its expiry or sooner cancelled by Time. Time reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
  2. This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between Time and the customer.
  3. Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the qualifications in the Promotion Information Details. Any customer who does not meet the Promotion requirements and qualifications and is not an Eligible Customer is not entitled to the provision of the Promotion.
  4. Time may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher) or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that Time is obliged to provide the equivalent Value if Time changes, amends or modifies the Promotion.
  5. If there are multiple promotions available during the same Promotion Service Period, including this Promotion, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available at the same time.
  6. Time reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer.
  7. If the Promotion is the provision of a free gift or a voucher from Time’s partners, suppliers or subcontractors, Time and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a free gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against Time, which is deemed not to be a supplier.
  8. If the Promotion is the provision of a Monthly Rebate or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with Time before the expiry of the minimum period or if there is no minimum period specified, then twelve months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and Time may seek to recover all earlier provided rebates on the basis that customer warrants to stay a customer of Time for the minimum period or twelve months (as the case may be).
  9. In addition, no advice or information obtained (whether orally or written) by the customer from Time, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
  10. Time reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  11. If the Promotion requirements includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
  12. All personal information provided by customer is subject to Time’s Privacy Policy (details of which are available at https://www.time.com.my/privacy-policy).
  13. Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Terms drawn up, then such Special Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.