Terms and Conditions

TIME FIBRE HOME: Limited Time Promotion RM200 Touch ‘n Go Voucher Sign-up Bonus

This promotion (“Promotion”) (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications and is subject to the General Terms and Conditions and Home Broadband Services Terms and Conditions available at
https://www.time.com.my/terms-and-conditions.
Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance of all applicable terms and conditions of this Promotion.

Promotion Information Details

Promotion Type Limited Time Promotion (RM200 Touch ‘n Go Voucher Sign-up Bonus)
Promotion Description Time is offering a RM200 Touch ‘n Go voucher to every Eligible Customer who successfully subscribes to any Time Fibre Home plan at the selected buildings for this campaign. A subscription is considered valid once the router is installed and the service is active.
Promotion Period Starts from 1 October 2025
Expires on 31 October 2025
Value Upon a successful sign up, an Eligible Customer will receive a RM200 Touch ‘n Go voucher.
Eligible Customers
  1. This promotion is applicable to new Time Fibre Home subscriptions via Time’s authorised telesales channel during the promotional period.
  2. Subscription must be for installation at one of the selected buildings identified for this campaign.
  3. Existing Time plan upgrades, relocations or transfers are not eligible.
Promotion Qualification Eligible Customers who signed up with Time’s authorised telesales channel during the Promotional Period.
How will it be provided? The RM200 Touch ’n Go reload PIN will be delivered via email to the Eligible Customer. Time will use the contact details associated with the Eligible Customer’s Time account for prize fulfilment. Please ensure your account information is up to date.

Recipients will be contacted within 1 month after the referee’s successful service activation.

Special Promotion Terms
  1. If service installation has not taken place within 2 months of the sign up date, the application will be automatically withdrawn and the Promotion will no longer be available.
  2. Non-Transferability: Prizes are non-transferable and cannot be exchanged for cash or services.
  3. Time shall not be held responsible for any claims, losses or disputes arising from purchases made outside of official affiliate channels or from customers’ failure to verify the legitimacy of an affiliate partner.
  4. Each Eligible Customer may enjoy this promotion only once per transaction.
  5. The Special Promotion Terms shall prevail in the event of any inconsistencies with the applicable Service Schedule and the General Terms.
  6. Eligible Customers should refer to Touch ‘n Go for terms of use of their reload and their product.

 

Promotion Terms and Conditions

 

This Promotion is as specified in the Promotion Information Details (“Promotion”) and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions”). It is important that customers read these Terms and Conditions together with the Promotion Information Details:-

  1. This Promotion is only applicable during the Promotion Period beginning on the start date and shall continue until its expiry or unless sooner cancelled by Time. Time reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
  2. This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between Time and the Eligible Customer.
  3. Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications is not an Eligible Customer and is not entitled to the provision of the Promotion.
  4. Time may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher), the Value of the discount offered or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that Time is obliged to provide the equivalent Value if Time changes, amends or modifies the Promotion.
  5. Time reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
  6. If the Promotion is the provision of a gift or a voucher from Time, Time’s partners, suppliers or subcontractors, Time and its directors, officers, employees, agents, suppliers, partners and/or subcontractors may provide such gift or voucher on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against Time, which is deemed not to be a supplier.
  7. In addition, no advice or information obtained (whether orally or written) by the customer from Time, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
  8. Time reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
  9. If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
  10. All personal information provided by customer is subject to Time’s Privacy Policy (details of which are available at https://www.time.com.my/privacy-policy).

Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.