Free 6 Months Speed Boost To Higher Speed Plan
This promotion (“Promotion”) (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications and is subject to the General Terms and Conditions and Home Broadband Services Terms and Conditions available at
https://www.time.com.my/terms-and-conditions. Acceptance of any promotion gift, vouchers, or rebates is deemed acceptance of the Special Promotion Terms.
Promotion Information Details
| Promotion Type |
Free 6 Months Speed Boost to higher speed plan |
| Promotion Description |
Eligible Subscribers enjoy free speed boost for 6 months |
| Promotion Period |
20th November till 31st December 2026 |
| Eligible Subscribers |
200Mbps and 600Mbps subscribers who are on either
- 12-month contract
- 24-month contract
|
| Promotion Qualification |
200Mbps and 600Mbps subscribers who have not previously taken up the free speed boost offer. For ‘new’ Customers, this Promotion is not applicable to subscribers who have just activated their services in the last six (6) months.
|
| How will it be provided? |
Eligible Subscribers who accept the offer via EDM link and/or customer service call will have the free speed boost switched on the date of the next bill cycle. |
| Special Promotion Terms |
- Each Eligible Subscriber who meets the Promotion Qualification may enjoy this promotion once only.
- Eligible Subscriber who accepts the promotion may downgrade to their original speed at any time.
- Eligible Subscribers who are out of contract may downgrade without any contract reset.
- Eligible Subscribers who are in contract at the point of downgrade, contract reset will apply.
- If the Eligible Subscriber does not downgrade to the original speed plan after the Free 6 Months Speed Boost period, the Eligible Subscriber will remain on the higher speed plan at the charges referred to in Schedule 1 below.
-
Schedule 1
| Contract Tenure |
12-month |
24-month |
12-month |
24-month |
| Bandwidth |
200Mbps |
200Mbps |
600Mbps |
600Mbps |
| Current Monthly Charges |
RM119 |
RM99 |
RM159 |
RM139 |
| Free Speed Boost Bandwidth |
600Mbps |
600Mbps |
1Gbps |
1Gbps |
| Free Speed Boost Offer |
| Monthly Charges (6 months) |
RM119 |
RM99 |
RM159 |
RM139 |
| Monthly Charges on the 7th Month if Speed is Maintained |
RM159 |
RM139 |
RM219 |
RM199 |
| Monthly Charges on the 7th Month if Speed is Downgraded |
RM119 |
RM99 |
RM159 |
RM139 |
- Eligible Subscriber downgrading within the Free 6 Months Speed Boost period will forfeit the remainder of the Promotion.
- This Promotion is not applicable to subscribers under the Contractless plan.
- This Promotion is not applicable to subscribers who have requested for service termination and/or are in the midst of service termination.
- Termination while this Promotion is active will mean the forfeiture of the Promotion.
- This Promotion is not applicable for stacking with other promotions and offers, except for Hook Up And Earn (HUAE), OKU and Autodebit.
- This Promotion is available in all locations where Time has fibre broadband coverage only. Please check for coverage at https://www.time.com.my/check-coverage.
- The Special Promotion Terms shall prevail in the event of any inconsistencies with the applicable Service Schedule and the General Terms.
|
Promotion Terms and Conditions
This Promotion is as specified in the Promotion Information Details (“Promotion”) and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions”). It is important that customers read these Terms and Conditions together with the Promotion Information Details:-
- This Promotion is only applicable during the Promotion Period beginning on the start date and shall continue until its expiry or unless sooner cancelled by Time. Time reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
- This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease, hire-purchase, or hire between Time and the Eligible Customer.
- Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications is not an Eligible Customer and is not entitled to the provision of the Promotion.
- Time may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher), the Value of the discount offered or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that Time is obliged to provide the equivalent Value if Time changes, amends or modifies the Promotion.
- Time reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
- If the Promotion is the provision of a gift or a voucher from Time, Time’s partners, suppliers or subcontractors, Time and its directors, officers, employees, agents, suppliers, partners and/or subcontractors may provide such gift or voucher on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against Time, which is deemed not to be a supplier.
- In addition, no advice or information obtained (whether orally or written) by the customer from Time, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
- Time reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
- If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
- All personal information provided by customer is subject to Time’s Privacy Policy (details of which are available at https://www.time.com.my/privacy-policy) and Time’s Usage Policy (details of which are available at https://www.time.com.my/usage-policy).
Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.
