Need Some help?

What, why, or how? Stuff we get asked a lot.
 

NOTICE: Please note that service installation works will proceed as usual, subject to building management approvals and the latest updates from MKN. If you have any other questions, you can speak to our Support Ninjas via Live Chat. Stay Safe!

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  • Speed Upgrades
  • Troubleshooting
  • Getting Started
  • Promotion
  • Coverage
  • Subscription
  • Installation
  • Self Care
  • Billing & Payment
  • Parental Control
  • Voice
  • Warranty
  • Xiaomi Mi Band 2 Promo
  • Hardware
  • Automatic Upgrades

Speed Upgrades

About the Speed Upgrades

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Upgraded Speeds

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Routers and Devices

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Subscription Fees

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Upgrading or Downgrading New Plans

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Promotion

RM100 Off Your First Bill

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Free Mesh WiFi

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Online Exclusive: Free Sony WH-CH510 Wireless Headphones with Cloakwork Illustration (500Mbps & 1Gbps)

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RM10 off x 24 months (500Mbps & 1Gbps) and First Month On Us! (100Mbps)

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500Mbps at RM99 x 3 months (500Mbps) and RM10 off x 24 months (1Gbps)

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Upgrade Offer: RM10 Off x 24 Months

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Better Broadband, Better Devices Promo (RM100 off your first bill and up to RM100 off per device purchased)

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Anniversary Upgrade Promo

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First Month On Us!

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12.12 - 1st Month on Us!

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Hook Up & Earn Double Rewards Promo

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Cybersales - First Month on Us!

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TIME Fibre Home Broadband Offer for the Differently-abled (OKU)

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500Mbps & 1Gbps – RM10 Off x 24 Months

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500Mbps Turns One - New Subscribers

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TIME Rewards

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RM100 Off Online Signups

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500Mbps Turns One - Existing Subscribers (Surprise Giveaway)

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GST On Us Rebate

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500Mbps Turns One - Existing Subscribers (500 Minutes Free Voice Calls)

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Subscription

Subscription

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No Lock-in Contract

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TIME Fibre Home Broadband Offer for the Differently-abled (OKU)

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Installation

Installation

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Service Installation During Conditional Movement Control Order (CMCO)

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Self Care

Self Care

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Hook Up & Earn Programme

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Billing & Payment

Discontinuation of Deposit Discount

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Service Tax

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Billing & Payment Related

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Auto Debit Services

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GST

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Hardware

WiFi Router Upgrade For 100Mbps & 500Mbps (New Registrations)

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TIME Devices

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Powerline WiFi Extender

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WiFi Booster

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