NEED HELP?

It’s all here! Find out how you can make payment, get in touch and more.

Contact us

Home & Business

Hotline

1800-18-1818

LIVE CHAT

Enterprise & Carrier

Hotline

1800-18-2828 or
+603-5021-2122 (If you are abroad)

Email

support@time.com.my

WRITE TO US

Address

No. 14, Jalan Majistret U1/26, HICOM Glenmarie Industrial Park, 40150 Shah Alam, Selangor, Malaysia

Tel: +603 5032 6000

Find an authorised dealer

Find a dealer near you.

ADVANCE BROADBAND CO. SDN. BHD.

608805-U

AIS LAB (M) SDN BHD.

1127396-U

AK GENERATION MARKETING.

002961993-K

ATOZ NETCOMM SOLUTIONS.

JM0937850-V

AVENDA VENTURE SDN BHD.

1258759-W

BB DOT COM RESOURCES.

SA0531207-X

BOOSTBIRD SDN BHD.

1363207-U

BROADBAND MULTIMEDIA SDN BHD (FORMERLY KNOW AS AD HOUSE)

001824039-D

Company Name

Reg. Number

Company Name

Registration Number

Payment methods

Self Care

View and pay your bills the convenient way with either MasterCard, Visa card or e-wallets.

Average processing time: Immediately

Quickpay

Make a quick payment using your MasterCard, Visa Card or e-wallets without logging in to Self Care.

Average processing time: Immediately

Time Internet App

Pay your bills easily and securely via Internet banking, debit/credit card or e-wallet. Download now:

Average processing time: Immediately

JomPAY

Pay from your current, savings or credit card account 24 hours a day, through a large number of participating banks*.

Click here to learn more.

*Refer to www.jompay.com.my for full list of participating banks.

Average processing time: Next Business Day

eBanking

Payable to "TT dotCom Sdn Bhd”.

Useful Tools

Check your application status

Track the status of your Time application or reschedule your installation appointment.

CHECK MY APPLICATION

Test your speed

Check your Internet speed, quality, and ping.

TEST MY SPEED