Experience 2Gbps at MyTOWN KL from 25-27 Nov 2022! Join the speed challenge and win the grand prize of a Sony Playstation 5, Lazada vouchers and exclusive merchandise! Plus, get Touch 'n Go eWallet credits with all new sign-ups during the weekend!
That's not all! There's fun for everyone! Take part in activities and games. Channel your inner champion with our racing simulator, catch vouchers in a wind tunnel, drop by the food trucks for some grub, and more!
*Terms and conditions apply.
While everyone else is busy catching up, you’ll already be way ahead of the curve.
Maximum speed for maximum fun
There’s plenty of bandwidth to go round
Our devices leave no corner uncovered
Get the full-speed experience of streaming, gaming, video calling and more – all at once, everywhere in your home. We’re giving you a 2Gbps WiFi 6 router and two WiFi 6 mesh nodes with every subscription.
Want to find out more about our devices? This way!
2Gbps is currently only available in selected buildings in these three locations: Mont Kiara, Segambut and Desa Park City. But fret not, we are working on bringing it to more places soon.
We are rolling out 2Gbps in stages to several more locations in the coming months.
Launching 2Gbps means that we have to upgrade our existing infrastructure to accommodate the new speed. We have identified Time-ready buildings in various locations and are currently working on upgrading them in stages.
Yes, a 24-month contract is applicable to all 2Gbps plans. The no contract option is not available for this plan.
Yes, absolutely! As long as 2Gbps is available in your building. Just log in to Self Care, click Manage Plan > Change Broadband Plan.
Yes, for sure. But do take note that you won’t be allowed to downgrade your plan within the first 6 months of your contract. You can only do so from the 7th month onwards.
If you downgrade your plan, your contract will reset for another 24 months.
Yes, as long as 2Gbps is also available at your new address. You can log in to Self Care to check for coverage.
If you terminate your subscription within your 24-month contract, you will be subject to an early termination penalty equivalent to the total fees of your remaining contractual months.
This applies to your 2Gbps subscription and any lower speed plan you’ve downgraded to.
There is no penalty for cancelling your service once you are out of contract.
The best way to achieve high speeds and performance is to use a wired connection. Here’s what you need to take note of:
1. The 2.5Gbps LAN port on the router. It’s labelled on the device.
2. The 2.5Gbps LAN port on your personal device. If you don’t have one, you can purchase a USB-C to 2.5Gbps ethernet adapter separately.
3. A Cat5e or above LAN cable.
All you need to do next is connect your personal device to the router using the LAN cable and you should be seeing much higher speeds.
We provide the following devices with every 2Gbps subscription:
– 1 x 2Gbps WiFi 6 router; and
– 2 x WiFi 6 mesh nodes.
The router features a 2.5Gbps LAN port that can support speeds up to 2Gbps while the mesh nodes widen your WiFi coverage at home.
The 2Gbps router has 4 LAN ports, including one (1) 2.5Gbps port.
Yes, our 2Gbps router is compatible with our WiFi 5 and WiFi 6 Huawei devices, namely the Huawei WA8021V5 and HG8145X6.
We create and consume more and more data with each passing year. By introducing 2Gbps now, we are ready to serve Malaysians as their demand for bandwidth grows.
A high bandwidth plan like 2Gbps means it can support more devices and more concurrent activities like streaming and gaming. Whether your household is large or if you’re multitasking on several platforms, you won’t have to compromise on Internet speed.