Support > Home > Plans > Voice Plans

I have changed my phone. How do I log in to Time Voice App?

You need to retrieve a new QR code on Self Care. Once you’re logged in, click on ’Activate Time Voice App’ under Voice. Click the ’Generate QR...

Support > Home > Plans > Voice Plans

I have more than one device. How do I activate Time Voice App on these devices?

Each device requires its own unique QR code, which can be generated on Self Care. Once you’re logged in, click on ’Activate Time Voice App’ unde...

Support > Home > Plans > Voice Plans

Are there additional fees to use Time Voice App?

The app can be downloaded free-of-charge but all calls made via the app are chargeable at the prevailing call rates of your Time Voice service.

Support > Home > Plans > Voice Plans

Can anyone download and use Time Voice App?

The app is only available for Time Fibre Home subscribers who have a Time Voice line. A unique QR code is required to activate the service.

Support > Home > Plans > Voice Plans

What is the minimum system requirement to download Time Voice App on my device?

Your device must be operating on Android 2.3.3 or iOS 8.0 or newer.

Support > Home > Plans > Voice Plans

Is there an app for Time Voice?

Yes, download our Time Voice App on the Google Play Store or Apple App Store and carry your land line with you wherever you go on your mobile phone. ...

Support > Home > e-Invoice

What happens if I don't submit the required information for e-Invoice?

If the mandatory information requested is not provided or inaccurate, LHDN may reject your e-Invoice during the validation process and Time will not b...

Support > Home > Plans > Voice Plans

How do I get started?

Download Time Voice App from the Google Play Store or Apple App Store. Log in to Self Care and click on ‘Activate Time Voice App’ under Voice. La...

Support > Home > Plans > Voice Plans

I want to subscribe to an additional voice line. Do I purchase my own phone and perform the setup myself?

No, all additional voice lines will be accessed exclusively via the Time Voice app. Just follow the simple steps below: Download the Time Voice app o...

Support > Home > Subscription > Signup

What fees do I need to pay if I decide to subscribe?

Deposit(s)/One-time charge RM500 deposit for non-Malaysians Fully refundable upon service cancellation, provided there is no outstanding balance...