Support > Business > Loyalty Upgrade

How do I know if my speed has been upgraded?

Easy. If you’re an existing Time Fibre Business subscriber from before 2 October 2023, just log into the Self Care portal and your new speed will be...

Support > Home > Free Speed Boost

How do I know if my speed has been boosted?

Easy, if you’re an existing Time Fibre Home 100Mbps, 300Mbps or 500Mbps subscriber, just log in to Self Care to see your new speed. It should be dis...

Support > Home > Termination

Where can I check my termination date/status?

It’s easy, just scroll down to Recent Activities on your Self Care homepage. All the details you need to know are displayed there.