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Time Hacks
HACK YOUR BROADBAND Make your Internet work for you. Check out our tips and tricks to make the most ...
Learn MoreTerms & Conditions - Time Fibre Home: 500,000 Subscribers Promotion – One Year Free Internet
20 August 2025
Learn MoreTerms & Conditions - Time Fibre Home: "Sign Up & Win" Lucky Draw (19 June - 30 June 2025)
11 August 2025
Learn MoreSupport > Business > Subscription > Additional Service
What additional services can I subscribe to in addition to the Time Basic Voice Line service?
We have three bundled services available for you to choose from: Standard VAS – CLIP, Call Forwarding, Direct Dialling. Plus VAS – Call Waiti...
Learn MoreSupport > Business > Subscription > Additional Service
What is Time Basic Voice Line?
Time Basic Voice Line is a fixed voice line service that provides incoming and outgoing calls to subscribers. It comes with 2 voice lines with a RM45 ...
Learn MoreBusiness > Enterprise > Cloud > Time Cloud Services > Time Multi-platform Disaster Recovery-as-a-Service (DRaaS)
Time Multi-platform Disaster Recovery-as-a-Service (DRaaS)
12 December 2024
Learn MoreSupport > Home > Time Fibre Home App > Bill Payment
How do I pay my bill on the Time Fibre Home app?
All you have to do is open up your app and tap on “Pay Now”. Or watch this handy step-by-step video guide:
Learn MoreSupport > Home > Subscription > Signup
Can I subscribe to Gig Speed Home (FTTR) when I’m signing up for a Time Fibre Home plan?
Yes, absolutely! You may add on Gig Speed Home (FTTR) to either Time Fibre Home 600Mbps or 1Gbps of your choice on a 24-month contract plan when you s...
Learn MoreAbout Us > Resource > Newsroom
Time sees continued growth in 1H 2023
TIME dotCom (Time or the Group) announced its results today for the six-month period under review en...
Learn MoreSupport > Home > Troubleshooting
Am I able to configure parental controls on the WiFi router provided by Time?
Yes. The parental controls feature is built into any router we provide. You can access step-by-step guidelines to configure parental controls by click...
Learn MoreSupport > Home > Billing & Payment
Is there a Time branch for me to make payment?
While we don’t have a physical branch for payments, you can register for Self Care or download the Time Fibre Home app to view your bills and make q...
Learn MoreSupport > Home > Plans > Voice Plans
Does Time offer free calls to Crisis Preparedness and Response Centre (CPRC) and other Health Authority lines?
Yes. Calls to the following numbers are free of charge 03-88882010 National Operations Management Centre 03-88810200 Crises Preparedness and Res...
Learn MoreSupport > Home > Plans
What Time Fibre Home plans can I choose from?
24-month Plan 12-month Plan No Contract Plan Plan speed ...
Learn MoreSupport > Home > Pakej MyKabel
I’m already a Time subscriber. Can I switch to Pakej MyKabel?
Yes, you sure can. You’ll be eligible for Pakej MyKabel after serving a minimum of 6 months of your contract. But your contract will be reset for 24...
Learn MoreSupport > Business > Subscription > Additional Service
What additional services can I subscribe to in addition to the Time Basic Voice Line service?
We have three bundled services available for you to choose from: Standard VAS – CLIP, Call Forwarding, Direct Dialling. Plus VAS – Call Waiti...
Learn MoreSupport > Business > Subscription > Additional Service
What is Time Basic Voice Line?
Time Basic Voice Line is a fixed voice line service that provides incoming and outgoing calls to subscribers. It comes with 2 voice lines with a RM45 ...
Learn MoreSupport > Business > Subscription > General Information
Can I change my plan at any time during my contract term?
Yes, as long as it fits your needs. Do note that any plan downgrade is subject to Time’s approval. There are no penalty charges for upgrading/do...
Learn MoreAbout Us > Resource > Newsroom
Time’s 9M 2022 Growth Remains Resilient
Shah Alam, 28 November 2022 – TIME dotCom (Time or the Group) announced its financial results for...
Learn MoreAbout Us > Resource > Newsroom
Data and Data Centre Demand Drives TIME’s Full Year Performance
Shah Alam, 26 February 2018 – TIME dotCom Berhad (“TIME” or “the Group”) benefited from co...
Learn MoreAbout Us > Resource > Newsroom
TIME Continues Growth Momentum in 1H 2021
Shah Alam, 27 August 2021 – TIME dotCom (“TIME” or the “Group”) posted consolidated Group...
Learn MoreAbout Us > Resource > Newsroom
TIME Delivers Resilient Results for 9M 2021
Shah Alam, 26 November 2021 – TIME dotCom (TIME or the Group) announced its financial results for...
Learn MoreAbout Us > Resource > Newsroom
TIME Delivers Solid 9M 2019 Results
Shah Alam, 29 November 2019 – For the nine month period ended 30 September 2019 (9M 2019), TIME d...
Learn MoreAbout Us > Resource > Newsroom
TIME Delivers Solid Growth in 1H 2022
Shah Alam, 29 August 2022 – TIME dotCom (TIME or the Group) today announced its results for the pe...
Learn MoreAbout Us > Resource > Newsroom
TIME First Telco In Malaysia To Launch IBM Powered Chatbot
Shah Alam, 15 SEPTEMBER 2018 – TIME dotCom (“TIME”) is the first telco in Malaysia to leverag...
Learn MoreAbout Us > Resource > Newsroom
TIME Posts Healthy Revenue Growth Driven by Wholesale and Retail Contribution
Shah Alam, 28 February 2020 – TIME dotCom Berhad (“TIME” or “the Group”) closed the finan...
Learn MoreAbout Us > Resource > Newsroom
TIME Posts Revenue Growth of 17.7%
Shah Alam, 27 November 2018 – TIME dotCom Berhad (“TIME” or “the Group”) has posted its r...
Learn MoreAbout Us > Resource > Newsroom
TIME Stays On Track In Q1 2019
Shah Alam, 24 May 2019 – TIME dotCom Berhad (“TIME” or “the Group”) posted consolidated G...
Learn MoreAbout Us > Resource > Newsroom
TIME Sustains Growth in 9M 2020
Shah Alam, 26 November 2020 – TIME dotCom Berhad (“TIME” or “the Group”) has announced it...
Learn MoreAbout Us > Resource > Newsroom
TIME sustains growth momentum in 1H 2019
Shah Alam, 27 August 2019 – TIME dotCom Berhad (“TIME” or “the Group”) recorded revenue o...
Learn MoreFAQ Archives
Support Archives FAQ Archives Time Fibre Home Promo: Loyalty Programme (27 March 2024 – 26 Jun...
Learn MoreAbout Reference Access Offer
REFERENCE ACCESS OFFER Pursuant to Clause 5.3.4 of the Commission Determination on the Mandatory Sta...
Learn MoreSupport > Home > Termination
How do I calculate the remaining contractual period charges?
The early termination penalty (Termination Charges) of remaining contractual period is calculated based on the formula below: (Total Recurring Charges...
Learn MoreSupport > Home > Promotion > New Subscriber Promo – 600Mbps at RM99 for the First 6 Months
What do I get with this promotion?
As a new subscriber of the Time Fibre Home 600Mbps plan, you get to enjoy a monthly broadband fee of RM99 for the first 6 full months. Do note that...
Learn MoreSupport > Home > Plans > No Contract Plan
What is a no contract plan?
The no contract plan is a Time Fibre Home plan that does not lock you into a 24-month contract. You can terminate anytime with no penalties but you wi...
Learn MoreAbout Us > Investor Relations > General Meetings
Investor Relations - General Meetings
6 October 2022
Learn MoreAbout Us > Investor Relations > Reports & Presentations
Investor Relations - Reports & Presentations
5 October 2022
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