Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referee

Who is eligible to be a referee under this programme?

Only new Time Fibre Home subscribers are eligible to be referred. Returning or existing customers are not eligible for this programme.

Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referee

How do I sign up using my friend’s referral link?

All you have to do is click on the link your friend sent you, select your package and complete the online signup. Make sure you use the same link thr...

Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referee

Do I get to enjoy any benefits as a referee?

You’ll get a RM50 bill discount once your service is activated, on top of our exclusive signup deals.

Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referee

What happens if I get referred and successfully refer a friend in the same month?

If you earn both referee and referrer bonuses in the same month, the discounts will be combined and used to knock off your monthly broadband fees. Any...

Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referee

What happens to my RM50 referral bonus if I’m also enjoying other promo discounts at the same time?

Your other promo discounts will apply first. Any excess amount from your referral bonus will be carried forward to future bills with no expiration.

Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referee

When will I see the RM50 discount in my bill?

It may take up to 45 days to be reflected in your bill.

Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referee

How do I know if the referral is successful?

You’ll get an email once your service has been activated. You can also go to the Hook Up and Earn page in Self Care to check the status of your refe...

Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referee

What happens if I cancel my subscription before activation?

Your RM50 referral bonus will be forfeited.

Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referee

Can I still receive the bill discount if I refer myself?

No, you won’t be eligible for the RM50 bill discount.

Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referrer

Who is eligible to refer friends under this programme?

All Time Fibre Home subscribers with an active subscription can refer friends and family.

Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referrer

How do I refer a friend?

Log in to Self Care, click on “Rewards” in the top navigation bar and select “Hook Up and Earn”. From there, generate your unique referral li...

Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referrer

What do I get if I successfully refer a friend?

You’ll get a RM100 bill discount for every successful referral. Your friend has to activate their service for the referral to be considered success...

Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referrer

Is there a limit to the number of friends I can refer?

Nope, there’s no limit so share the love far and wide!

Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referrer

If I’ve successfully referred 3 friends this month, do I get a RM300 bill discount on my next bill?

It depends on your monthly broadband fee. If it’s less than RM300, the excess amount will be brought forward to the next month and so on and so fort...

Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referrer

What happens to my RM100 referral bonus if I’m also enjoying other promo discounts at the same time?

Your other promo discounts will apply first. Any excess amount from your referral bonus will be carried forward to future bills with no expiration.

Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referrer

When will I see the RM100 discount in my bill?

It may take up to 45 days to be reflected in your bill.

Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referrer

How do I know if my friend has signed up for Time?

You’ll get an email once your referee has signed up for Time Fibre Home and once more when their service has been activated. You can also go to the...

Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referrer

How do I check the status of my referrals?

Log in to Self Care, click on “Rewards” in the top navigation bar and select “Hook Up and Earn”. Scroll down to “Referral Status” to see ...

Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referrer

What happens if I terminate my subscription?

If you terminate your service, your referral discounts will be forfeited.

Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referrer

Can I still receive the bill discount if I refer myself?

No, you won’t be eligible for the RM100 bill discount.