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Thriving Through Disruption: The Strategic Role of Business Continuity Planning and Management​

21 May 2025

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Support > Home > New App Update

I can't use the WiFi Manager features like WiFi Configuration and Parental Controls. Why?

The WiFi Manager features are only compatible with the device models below: WiFi 7: HG8145B7N WiFi 6: HG8145X6 / HG8145X6-10 / HG8245X6 / HN8245X6 / V...

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Support > Home > Troubleshooting

Am I able to configure parental controls on the WiFi router provided by Time?

Yes. The parental controls feature is built into any router we provide. You can access step-by-step guidelines to configure parental controls by click...

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About Reference Access Offer

REFERENCE ACCESS OFFER Pursuant to Clause 5.3.4 of the Commission Determination on the Mandatory Sta...

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Wholesale > Time Looking Glass

Time Looking Glass

3 October 2022

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For Home

Time Hacks

HACK YOUR BROADBAND Make your Internet work for you. Check out our tips and tricks to make the most ...

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Time Digital Pulse Check: Summit 2025

13 June 2025

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Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referrer

How do I check the status of my referrals?

Log in to Self Care, click on “Rewards” in the top navigation bar and select “Hook Up and Earn”. Scroll down to “Referral Status” to see ...

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Business > Enterprise > Cloud > Time Cloud Services > Time Multi-platform Disaster Recovery-as-a-Service (DRaaS)

Time Multi-platform Disaster Recovery-as-a-Service (DRaaS)

12 December 2024

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Terms & Conditions - Home - One Year Free Broadband

20 November 2024

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Digital Pulse Check

11 November 2024

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Support > Home > Time Fibre Home App

What is the Time Fibre Home app?

The Time Fibre Home app is our all-in-one app that lets you manage your account and take control of your WiFi whenever and wherever you need. With jus...

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Support > Home > Time Fibre Home App > Control Hub

What are PPPoE credentials and how do I get them?

Simply put, Point-to-Point Protocol over Ethernet (PPPoE) is the technology that enables us to deliver you the Internet and the PPPoE username and pas...

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Support > Home > Time Fibre Home App > Control Hub

What is WiFi Manager and how can I use it?

The WiFi Manager is a comprehensive suite of features within the Time Fibre Home app that lets you manage, control and customise your home network to ...

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Business We Hear You Form

10 July 2024

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For SME

10 July 2024

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Business Wish List Form

10 July 2024

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Business > Enterprise > Security > Privileged Access Management

Privileged Access Management

28 May 2024

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Secure Broadband

2 May 2024

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Time Backup-as-a-Service

25 January 2024

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Support > Home > Devices

Can I settle my 24-month payment plan early?

Yes, you absolutely can. Just reach out to our CS team on Live Chat to get the ball rolling.

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Enhance Connectivity & Innovation Through Telco Partnerships

8 December 2023

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PressRelease

About Us > Resource > Newsroom

Time sees continued growth in 1H 2023

TIME dotCom (Time or the Group) announced its results today for the six-month period under review en...

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PressRelease

About Us > Resource > Newsroom

Time starts the year strong with sustained growth for Q1 2023

TIME dotCom (Time or the Group) today announced its financial results for another quarter of resilie...

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PressRelease

About Us > Resource > Newsroom

Time delivers solid FY2022 performance with growth across all customer segments

TIME dotCom (Time or the Group) recorded another solid performance for the financial year ended 31 D...

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Support > Home > Relocation

Can I withdraw my relocation request?

Yes, you can! Just log into Self Care, scroll down to Activity Log and look for the “Withdraw Submission” button.

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Support Home

7 July 2023

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Support > Home > 2Gbps

Where will you expand 2Gbps coverage to next?

We are rolling out 2Gbps in stages to several more locations in the coming months.

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Support > Home > Relocation

How do I reschedule the relocation appointment?

Just scroll down on your Self Care homepage to “Recent Activities” and look for a “Reschedule” button.

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Support > Home > Relocation

What should I do if I submitted the wrong address or relocation type?

You can withdraw your submission in Self Care. Just scroll down to Activity Log and look for the “Withdraw Submission” button.

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Support > Home > Termination

I changed my mind! Can I withdraw my request?

Absolutely! Scroll down to Recent Activities on your Self Care homepage and click on the “Withdraw Submission” button. You can withdraw yo...

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Support > Home > Termination

Can I change my termination date?

Yes, you can. On your Self Care homepage, scroll down to Recent Activities and look for the “Change Termination Date” button. You can chan...

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Support > Home > Termination

Where can I check my termination date/status?

It’s easy, just scroll down to Recent Activities on your Self Care homepage. All the details you need to know are displayed there.

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Support > Home > Plans > Voice Plans

How do I change my Time Voice plan?

You can change your Time Voice Home Basic plan by selecting either Time Voice Home Lite or Time Voice Home Max at the point of subscription. If you wa...

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Support > Home > Subscription > Coverage

Where will you expand 2Gbps coverage to next?

We are rolling out 2Gbps in stages to several more locations in the coming months.

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Support > Home > Pakej MyKabel

What is Pakej MyKabel?

Pakej MyKabel is an exclusive promotion available in Program Perumahan Rakyat (PPR) and Perumahan Awam (PA) buildings. It gives Time Fibre Home custom...

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PressRelease

About Us > Resource > Newsroom

Rebate Makes Time’s 100Mbps Pakej MyKabel More Affordable at RM69

Time welcomes Pakej Perpaduan Fixed Internet Broadband 100Mbps Pakej MyKabel to be made available t...

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PressRelease

About Us > Resource > Newsroom

Time’s 9M 2022 Growth Remains Resilient

Shah Alam, 28 November 2022 – TIME dotCom (Time or the Group) announced its financial results for...

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PressRelease

About Us > Resource > Newsroom

2x the Speed. 2x the Fun. 2Gbps has Landed.

Shah Alam, 6 October 2022 – There’s a brand-new Internet plan in town and it’ll blow your soc...

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PressRelease

About Us > Resource > Newsroom

Data and Data Centre Demand Drives TIME’s Full Year Performance

Shah Alam, 26 February 2018 – TIME dotCom Berhad (“TIME” or “the Group”) benefited from co...

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PressRelease

About Us > Resource > Newsroom

Fortinet powers TIME dotCom’s vision for a secure and connected Malaysia

Telco provider leverages Fortinet’s best-in-class technology to introduce security-driven networki...

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PressRelease

About Us > Resource > Newsroom

Resilient demand contributes to TIME's Q1 2022 results

Shah Alam, 30 May 2022 –TIME dotCom (TIME or the Group) announced its results for the quarter ende...

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PressRelease

About Us > Resource > Newsroom

Resilient demand sustains growth for FY2021

Shah Alam, 25 February 2022 – TIME dotCom (TIME or the Group) posted its results for the financia...

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PressRelease

About Us > Resource > Newsroom

Resilient Growth Recorded in Q1 2020

Shah Alam, 28 May 2020 – TIME dotCom Berhad (“TIME” or “the Group”) recorded consolidated...

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PressRelease

About Us > Resource > Newsroom

TIME Continues Growth Momentum in 1H 2021

Shah Alam, 27 August 2021 – TIME dotCom (“TIME” or the “Group”) posted consolidated Group...

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PressRelease

About Us > Resource > Newsroom

TIME Delivers Group Revenue of RM983 million in FY2018

Shah Alam, 28 February 2019 – TIME dotCom Berhad (“TIME” or “the Group”) recorded a conso...

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PressRelease

About Us > Resource > Newsroom

TIME Delivers Resilient Results for 9M 2021

Shah Alam, 26 November 2021 – TIME dotCom (TIME or the Group) announced its financial results for...

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PressRelease

About Us > Resource > Newsroom

TIME Delivers Resilient Results in 1H 2020

Shah Alam, 21 August 2020 – TIME dotCom Berhad (“TIME” or “the Group”) announced its fina...

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PressRelease

About Us > Resource > Newsroom

TIME Delivers Solid 9M 2019 Results

Shah Alam, 29 November 2019 – For the nine month period ended 30 September 2019 (9M 2019), TIME d...

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PressRelease

About Us > Resource > Newsroom

TIME Delivers Solid Growth in 1H 2022

Shah Alam, 29 August 2022 – TIME dotCom (TIME or the Group) today announced its results for the pe...

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PressRelease

About Us > Resource > Newsroom

TIME Makes Major Push Into Cloud Computing Via AVM Cloud Acquisition

Shah Alam, 7 January 2021 – TIME dotCom Berhad, an ASEAN-based telecommunications business, has a...

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PressRelease

About Us > Resource > Newsroom

TIME now offers private connectivity to Alibaba Cloud Express Connect in Malaysia

Shah Alam, 6 September 2022 – TIME dotCom [“TIME”] today announced their partnership with Alib...

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PressRelease

About Us > Resource > Newsroom

TIME Posts Healthy Revenue Growth Driven by Wholesale and Retail Contribution

Shah Alam, 28 February 2020 – TIME dotCom Berhad (“TIME” or “the Group”) closed the finan...

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PressRelease

About Us > Resource > Newsroom

TIME Posts Resilient Growth for Q1 2021

Shah Alam, 26 February 2021 – TIME dotCom Berhad (“TIME” or “the Group”) recorded a conso...

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PressRelease

About Us > Resource > Newsroom

TIME Posts Revenue Growth of 17.7%

Shah Alam, 27 November 2018 – TIME dotCom Berhad (“TIME” or “the Group”) has posted its r...

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PressRelease

About Us > Resource > Newsroom

TIME Records Sustained Growth for FY2020

Shah Alam, 26 February 2021 – TIME dotCom Berhad (“TIME” or “the Group”) recorded a conso...

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PressRelease

About Us > Resource > Newsroom

TIME Revenue Grows 10.6% in 1H 2018

Shah Alam, 28 August 2018 – TIME dotCom Berhad (“TIME” or “the Group”) posted its 1H 2018...

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PressRelease

About Us > Resource > Newsroom

TIME Stays On Track In Q1 2019

Shah Alam, 24 May 2019 – TIME dotCom Berhad (“TIME” or “the Group”) posted consolidated G...

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PressRelease

About Us > Resource > Newsroom

TIME Sustains Growth in 1Q 2018

Shah Alam, 31 May 2018 – TIME dotCom Berhad (“TIME” or “the Group”) announced its financi...

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PressRelease

About Us > Resource > Newsroom

TIME Sustains Growth in 9M 2020

Shah Alam, 26 November 2020 – TIME dotCom Berhad (“TIME” or “the Group”) has announced it...

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PressRelease

About Us > Resource > Newsroom

TIME sustains growth momentum in 1H 2019

Shah Alam, 27 August 2019 – TIME dotCom Berhad (“TIME” or “the Group”) recorded revenue o...

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Home > Pakej MyKabel

Pakej MyKabel

14 April 2023

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About Us

Investor Relations - Archive

25 October 2022

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Terms & Conditions - Complimentary WiFi

12 October 2022

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Loyalty Terms & Conditions

7 October 2022

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Loyalty Programme

7 October 2022

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About Us > Investor Relations > Company Information

Investor Relations - Company Information

6 October 2022

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About Us > Investor Relations > General Meetings

Investor Relations - General Meetings

6 October 2022

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About Us > Investor Relations > Reports & Presentations

Investor Relations - Reports & Presentations

5 October 2022

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About Us > Investor Relations > Announcements

Investor Relations - Announcements

4 October 2022

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About Us > Investor Relations > Financials

Investor Relations - Financials

4 October 2022

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About Us

About Get Started

28 September 2022

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About Us > Investor Relations

Investor Relations - Overview

27 September 2022

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Business > Enterprise > Cloud > AVM Cloud

AVM Cloud

23 September 2022

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Home > 2Gbps

2Gbps

22 September 2022

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About Us > Our Company

Our Company

19 September 2022

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Business > Enterprise > Cloud

Cloud

14 September 2022

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Wholesale

For Wholesale

8 September 2022

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Home

For Home Overview

29 August 2022

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Business > Enterprise > Solutions > Converged Network

Converged Network

16 June 2022

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Business > Enterprise > Network > IP VPN

IP VPN

16 June 2022

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Business > Enterprise > Network > Point-to-Point Leased Line

Point-to-Point Leased Line

16 June 2022

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Business > Enterprise > Solutions

Solutions

15 June 2022

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Business > Enterprise > Security > Virtual Firewall

Virtual Firewall

18 April 2022

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Business > Enterprise > Cloud > Time Cloud Services

Time Cloud Services

1 April 2022

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Let's Talk

4 March 2021

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