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Support > Home > Relocation
I would like to cancel my service as my new location is not within Time coverage. Can I request to waive the early termination penalty?
We’re sorry that we will not be able to waive the penalty as your contract is tied to the current location. Alternatively, you may choose to transfe...
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How do I relocate my broadband service?
Sign in to Self Care and on your dashboard, click on Manage Plan > Relocate Service. Fill out the form to submit your request. If you are relocatin...
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