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Support > Home > Subscription > Installation

How do I know if after-hours installation is available where I stay?

If the service is available in your area, you’ll automatically see the additional date and time slots when you sign up online. Or check with our aut...

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Support > Home > Billing & Payment > Auto Debit

How do I know if my Auto Debit registration was successful?

Upon successful registration, we’ll send an email to the email address you have registered with us.

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Support > Home > Billing & Payment > Auto Debit

How do I register for Auto Debit?

You can register for Auto Debit either at the point of subscription to our services or through Self Care or the Time Fibre Home app. Let this video s...

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Support > Home > Billing & Payment

How do I pay my bill?

Subscribers to the no contract plan are required to activate Auto Debit to pay for this plan. For 24-month and 12-month contract plan subscribers, ple...

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Time Hacks

HACK YOUR BROADBAND Make your Internet work for you. Check out our tips and tricks to make the most ...

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Terms & Conditions - Free 6 Months Speed Boost

17 November 2025

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Terms & Conditions -Promo-Oct-1-2025-Oct-31-2025

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Terms & Conditions - Time Fibre Home: 500,000 Subscribers Promotion – One Year Free Internet

20 August 2025

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Terms & Conditions - SME - New Subscriber Promotion – Online Exclusive (500Mbps & 1Gbps Plans)

24 February 2025

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Enhance Connectivity & Innovation Through Telco Partnerships

8 December 2023

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Terms & Conditions - Home - One Year Free Internet

29 September 2023

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12 October 2022

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