Found 20 result(s) for "fai"
Support > Home > Billing & Payment > Auto Debit
What happens if an Auto Debit transaction fails? What can I do?
We will make a second attempt to charge your card 7 days following the last failed transaction. Should the second attempt fail, we recommend you make ...
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Time Hacks
HACK YOUR BROADBAND Make your Internet work for you. Check out our tips and tricks to make the most ...
Learn MoreTerms & Conditions - Time Fibre Home: 500,000 Subscribers Promotion – One Year Free Internet
20 August 2025
Learn MoreTerms & Conditions - Time Fibre Home: "Sign Up & Win" Lucky Draw (19 June - 30 June 2025)
11 August 2025
Learn MoreSupport > Home > Devices
What will happen to my device(s) if I terminate my service?
The devices in your plan need to be returned to us. We’ll coordinate the return process with you. Failure to return the devices in good condition ma...
Learn MoreSupport > Home > Termination
Do I need to pay any charges if I terminate my service?
Yes, and it depends on your contract type and tenure. Please see the table below for further details: Contract Type ...
Learn MoreSupport > Home > Promotion > New Subscriber Promo – 600Mbps at RM99 for the First 6 Months
What if I terminate my subscription?
If you terminate your subscription within your contract tenure, you will: Forfeit any discount you’ve been enjoying; Incur an early termination ch...
Learn MoreSupport > Home > Complaint Management Process
Why does my case show that it has been resolved but nothing has been done?
We will temporarily resolve the case if we fail to reach you after 3 staggered attempts. You will receive an email informing you of the case closure. ...
Learn MoreSupport > Business > Complaint Management Process
Why does my case show that it has been resolved but nothing has been done?
We will temporarily resolve the case if we fail to reach you after 3 staggered attempts. You will receive an email informing you of the case closure. ...
Learn MoreAbout Us > Resource > Newsroom
Data and Data Centre Demand Drives TIME’s Full Year Performance
Shah Alam, 26 February 2018 – TIME dotCom Berhad (“TIME” or “the Group”) benefited from co...
Learn MoreBusiness > Enterprise > Network > Point-to-Point Leased Line
Point-to-Point Leased Line
16 June 2022
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