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Support > Home > Gig Speed Home (FTTR)

Why is my speed not up to 1Gbps as advertised?

Internet speeds are based on your broadband plan e.g. if you’re on the 500Mbps plan, your speed will be limited to 500Mbps. Other factors such as ne...

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Support > Business > Subscription > Installation

Can I appoint my own contractor for installation?

Installations can only be carried out by Time-appointed installers, who are technically trained to provision the service according to our guidelines.

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Terms & Conditions - Complimentary WiFi

12 October 2022

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For Enterprise > Network > Dedicated Internet

Dedicated Internet

16 June 2022

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For Enterprise > Network > IP VPN

IP VPN

16 June 2022

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For Enterprise > Security > Advanced DDoS Protection

Advanced DDoS Protection

15 April 2022

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For Enterprise > Data Centre

Data Centre

4 April 2022

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