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Time Hacks
HACK YOUR BROADBAND Make your Internet work for you. Check out our tips and tricks to make the most ...
Learn MoreSupport > Business > Promotion > New Subscriber Promo – Online Exclusive (600Mbps & 1Gbps plans)
If my first month’s broadband subscription fee is free, why am I still being charged on my first bill?
Your first full month’s broadband subscription is free. However, your first bill may include: Prorated charges for the period of usage before your ...
Learn MoreSupport > Business > Promotion > (Expired) New Subscriber Promo – Online Exclusive (500Mbps & 1Gbps plans)
If my first month’s broadband subscription fee is free, why am I still being charged on my first bill?
Your first full month’s broadband subscription is free. However, your first bill may include: Prorated charges for the period of usage before your ...
Learn MoreSupport > Home > Termination
Do I still need to pay for any additional charges after the termination?
Yes, you may have to if there are charges incurred during your termination notice period such as voice usage. They will appear on your final bill.
Learn MoreBusiness > Enterprise > Cloud > Time Cloud Services > Time Multi-platform Disaster Recovery-as-a-Service (DRaaS)
Time Multi-platform Disaster Recovery-as-a-Service (DRaaS)
12 December 2024
Learn MoreSupport > Home > Gig Speed Home (FTTR)
How long will installation take?
Plan for a session lasting between 4 to 6 hours, depending on your setup’s complexity. If you’re also setting up your new Time Fibre Home ...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
Why is my speed not up to 1Gbps as advertised?
Internet speeds are based on your broadband plan e.g. if you’re on the 600Mbps plan, your speed will be limited to 600Mbps. Other factors such as ne...
Learn MoreSupport > Home > Billing & Payment
How do I read my bill?
Your monthly bill will include your broadband subscription fee, voice service usage charges and subscription fee(s) for other value-added service(s), ...
Learn MoreSupport > Business > Billing & Payment
What charges will appear on my bill?
Your monthly bill will include your broadband subscription fee, voice service usage charges and subscription fee(s) for other value-added service(s), ...
Learn MoreAbout Us > Resource > Newsroom
Time partners with DigitalBridge to expand its AIMS Data Centre Business across Asia
Shah Alam, 22 November 2022 – TIME dotCom Berhad (“Time” or “the Group”) today announced ...
Learn MoreAbout Us > Resource > Newsroom
2x the Speed. 2x the Fun. 2Gbps has Landed.
Shah Alam, 6 October 2022 – There’s a brand-new Internet plan in town and it’ll blow your soc...
Learn MoreAbout Us > Resource > Newsroom
TIME launches OmniMesh for the ultimate indoor Internet experience
Shah Alam, 9 December 2020 – TIME dotCom Berhad (“TIME”) today unveiled OmniMesh, a home WiFi...
Learn MoreAbout Us > Resource > Newsroom
TIME Sustains Growth in 9M 2020
Shah Alam, 26 November 2020 – TIME dotCom Berhad (“TIME” or “the Group”) has announced it...
Learn MoreSupport > Business > Billing & Payment
Why haven’t I received my bill?
There could be a few reasons why your bill didn’t make it to your inbox: Invalid email address: There might be typos or formatting errors. Inactive...
Learn MoreAbout Us > Investor Relations > Company Information
Investor Relations - Company Information
6 October 2022
Learn MoreAbout Us > Investor Relations > Reports & Presentations
Investor Relations - Reports & Presentations
5 October 2022
Learn MoreAbout Us > Investor Relations > Announcements
Investor Relations - Announcements
4 October 2022
Learn MoreAbout Us > Investor Relations > Financials
Investor Relations - Financials
4 October 2022
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