Support > Home > Termination

Do I need to pay any charges if I terminate my service?

Yes, and it depends on your contract type and tenure. Please see the table below for further details: Contract Type ...

Support > Business > Subscription > General Information

Can I change my plan at any time during my contract term?

Yes, as long as it fits your needs. Do note that any plan downgrade is subject to Time’s approval. There are no penalty charges for upgrading/do...