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Support > Home > Termination

Can I request to waive the early termination penalty if I’m relocating to an area that is not covered by Time?

We’re sorry that we will not be able to waive the early termination penalty (Termination Charges) as your contract is tied to the current location. ...

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Support > Business > Termination

Can I request to waive the early termination penalty if i'm relocating to an area that is not covered by Time?

We’re sorry that we will not be able to waive the penalty as the 24-month contract is tied to the current location. Alternatively, you may choose to...

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Time App

27 December 2023

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FAQ Archives

Support Archives FAQ Archives Time Fibre Home Promo: Loyalty Programme (27 March 2024 – 26 Jun...

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About Reference Access Offer

REFERENCE ACCESS OFFER Pursuant to Clause 5.3.4 of the Commission Determination on the Mandatory Sta...

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For Home

Time Hacks

HACK YOUR BROADBAND Make your Internet work for you. Check out our tips and tricks to make the most ...

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Time Digital Pulse Check: Summit 2025

13 June 2025

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Terms & Conditions - Exclusive Promo - Refer & Win (State Edition)

29 May 2025

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Terms & Conditions - Home - One Year Free Internet

21 March 2025

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Terms & Conditions - SME - New Subscriber Promotion – Online Exclusive (500Mbps & 1Gbps Plans)

24 February 2025

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Terms & Conditions - SME - Sign-Up Giveaway - Feb - 2025

12 February 2025

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Terms & Conditions - Home - One Year Free Broadband

20 November 2024

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Business > Enterprise > Security > Managed Detection & Response (MDR)

Managed Detection & Response (MDR)

16 October 2024

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Support > Home > WiFi 7

What is WiFi 7?

WiFi 7 is the next generation of wireless technology, offering a significant leap in speed, capacity and stability compared to WiFi 6 – like a s...

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Support > Home > Gig Speed Home (FTTR)

What is Fibre-To-The-Room (FTTR) and how is it different from mesh WiFi?

In essence, FTTR and mesh WiFi both tackle coverage issues in areas with weak connections. But they do differ in terms of setup, performance, cost and...

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Home > WiFi Devices

For Home Devices

8 August 2024

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Business We Hear You Form

10 July 2024

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For SME

10 July 2024

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Business Wish List Form

10 July 2024

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Support > Home > Plans > 12-month Plan

What is the 12-month plan?

Our 12-month plan is tailored for renters and frequent movers, with a contract period that aligns perfectly with your 12-month home rental lease. Enj...

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Business > Enterprise > Security > Vulnerability Assessment

Vulnerability Assessment

12 June 2024

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Business > Enterprise > Security > Privileged Access Management

Privileged Access Management

28 May 2024

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Secure Broadband

2 May 2024

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Time Backup-as-a-Service

25 January 2024

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Enhance Connectivity & Innovation Through Telco Partnerships

8 December 2023

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Terms & Conditions - Home - One Year Free Internet

29 September 2023

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Home > Fibre-To-The-Room

Gig Speed Home

15 September 2023

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Support > Business > Devices

Do I need to pay for installation?

We provide basic cabling services of up to 20 metres from point-of-entry i.e. main door (6 metres from the socket for buildings with pre-laid fibre) t...

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Support > Business > Subscription > General Information

What documents are required for subscription?

You are required to submit or upload a copy of: Your MyKad (or passport if you are not Malaysian); Form 9 (local company); Form 79, Form 80, Form 80a...

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PressRelease

About Us > Resource > Newsroom

Rebate Makes Time’s 100Mbps Pakej MyKabel More Affordable at RM69

Time welcomes Pakej Perpaduan Fixed Internet Broadband 100Mbps Pakej MyKabel to be made available t...

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PressRelease

About Us > Resource > Newsroom

2x the Speed. 2x the Fun. 2Gbps has Landed.

Shah Alam, 6 October 2022 – There’s a brand-new Internet plan in town and it’ll blow your soc...

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PressRelease

About Us > Resource > Newsroom

Resilient Growth Recorded in Q1 2020

Shah Alam, 28 May 2020 – TIME dotCom Berhad (“TIME” or “the Group”) recorded consolidated...

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PressRelease

About Us > Resource > Newsroom

TIME, LGMS and Tecforte Sign MoU to Develop Cyber Security Solutions for Malaysia’s Digital Economy

Shah Alam, 02 July 2021 – TIME dotCom Bhd (TIME), LE Global Services Sdn Bhd (LGMS) and Tecforte ...

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PressRelease

About Us > Resource > Newsroom

Time Now Offers Private Connectivity in Malaysia to AWS Direct Connect

TIME Cloud Interconnect Direct provides a private connection to AWS that bypasses the Internet for m...

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PressRelease

About Us > Resource > Newsroom

TIME now offers private connectivity to Alibaba Cloud Express Connect in Malaysia

Shah Alam, 6 September 2022 – TIME dotCom [“TIME”] today announced their partnership with Alib...

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PressRelease

About Us > Resource > Newsroom

TIME Now Offers Private Connectivity to Google Cloud in Malaysia with TIME Cloud Interconnect Direct

Shah Alam, 18 SEPT 2019 – TIME dotCom (“TIME”) today announced support for Google Cloud’s P...

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PressRelease

About Us > Resource > Newsroom

TIME Posts Healthy Revenue Growth Driven by Wholesale and Retail Contribution

Shah Alam, 28 February 2020 – TIME dotCom Berhad (“TIME” or “the Group”) closed the finan...

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PressRelease

About Us > Resource > Newsroom

TIME Sustains Growth in 1Q 2018

Shah Alam, 31 May 2018 – TIME dotCom Berhad (“TIME” or “the Group”) announced its financi...

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Terms & Conditions - Complimentary WiFi

12 October 2022

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Loyalty Terms & Conditions

7 October 2022

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Loyalty Programme

7 October 2022

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About Us > Investor Relations > Reports & Presentations

Investor Relations - Reports & Presentations

5 October 2022

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Business > Enterprise > Security > Web Application Firewall

Web Application Firewall

2 October 2022

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Home

For Home Overview

29 August 2022

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Business > Enterprise > Security

Security

15 April 2022

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