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Support > Home > Termination

How do I request for termination?

Subscription Contract Tenure How to terminate? 24-month contract 0-19 months Log in to Self Care, select Manage Plan > Terminate Service...

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Support > Home > Subscription > Installation

How do I know if after-hours installation is available where I stay?

If the service is available in your area, you’ll automatically see the additional date and time slots when you sign up online. Or check with our aut...

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Support > Home > Plans > Voice Plans

How do I change my Time Voice plan?

You can change your Time Voice Home Basic plan by selecting either Time Voice Home Lite or Time Voice Home Max at the point of subscription. If you wa...

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Support > Business > Devices

How long does it take for Time to install and activate my service?

A standard installation typically takes about 2 to 4 hours, but the duration will also depend on your building type. Our installers will get in touch ...

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Time Hacks

HACK YOUR BROADBAND Make your Internet work for you. Check out our tips and tricks to make the most ...

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Terms & Conditions - Home - One Year Free Internet

21 March 2025

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Terms & Conditions - SME - New Subscriber Promotion – Online Exclusive (500Mbps & 1Gbps Plans)

24 February 2025

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20 November 2024

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Enhance Connectivity & Innovation Through Telco Partnerships

8 December 2023

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Terms & Conditions - Home - One Year Free Internet

29 September 2023

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Support > Home > Billing & Payment > Auto Debit

What is Auto Debit?

Auto Debit is a service that automatically deducts your monthly payments from a registered debit/credit card on a recurring basis. This is a great opt...

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Terms & Conditions - Complimentary WiFi

12 October 2022

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