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Support > Home > Free Speed Boost

I’m thinking about subscribing to Time Fibre Home. Will I get the free speed boost too?

Yes, absolutely! We’ll upgrade you automatically if you sign up for our Time Fibre Home 100Mbps and 500Mbps plans.

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Support > Home > Pakej MyKabel

Can I downgrade my plan after subscribing to Pakej MyKabel?

Yes, you can. You can downgrade your plan from the 7th month onwards by reaching out to us on Live Chat. If you downgrade within your contract period,...

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Support > Home > Pakej MyKabel

Can I upgrade my plan after subscribing to Pakej MyKabel?

Yes, absolutely! You can upgrade immediately, but your monthly RM30 discount will be reduced to RM20 for your remaining contract period.

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Terms & Conditions -Promo-Oct-1-2025-Oct-31-2025

3 October 2025

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Support > Home > Promotion > Monthly Discounts on 12-Month Contract Plans

Can I enjoy other promotions/offers from Time at the same time?

Unfortunately, this promotion cannot be combined with other ongoing promotions except the Time Fibre Home offer for the differently abled (OKU) and th...

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Affiliate campaign - Sep 2025

5 September 2025

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Terms & Conditions - Time Fibre Home: 500,000 Subscribers Promotion – One Year Free Internet

20 August 2025

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Terms & Conditions - Time Fibre Home: "Sign Up & Win" Lucky Draw (19 June - 30 June 2025)

11 August 2025

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Terms & Conditions - Rewards - Jiran Get Jiran

20 June 2025

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Terms & Conditions - Exclusive Promo - Refer & Win (State Edition)

29 May 2025

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Terms & Conditions - Home - One Year Free Internet

21 March 2025

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Support > Home > Promotion > Hook Up and Earn Programme (HUAE) Referee

What happens if I get referred and successfully refer a friend in the same month?

If you earn both referee and referrer bonuses in the same month, the discounts will be combined and used to knock off your monthly broadband fees. Any...

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Terms & Conditions - SME - New Subscriber Promotion – Online Exclusive (500Mbps & 1Gbps Plans)

24 February 2025

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Terms & Conditions - SME - Sign-Up Giveaway - Feb - 2025

12 February 2025

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Terms & Conditions - Home - One Year Free Broadband

20 November 2024

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For SME

10 July 2024

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Support > Home > Devices

What is a wireless Optical Network Terminal (ONT)?

The wireless Optical Network Terminal (ONT) is a 2-in-1 device combining ONU and router capabilities in a single box. Our WiFi 6 routers are ONTs, whi...

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Support > Home > Devices

How do I change my WiFi 7 (HG8145B7N) or WiFi 6 (HG8145X6) devices from working as an Optical Network Terminal (ONT) to a router/mesh node?

By default, the WiFi 7 (Huawei HG8145B7N) and WiFi 6 (HG8145X6) devices work as a wireless Optical Network Terminal (ONT) or a 2-in-1 device which com...

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Support > Home > Gig Speed Home (FTTR)

Is there a contract period for Gig Speed Home?

Nope, there’s no contract period for Gig Speed Home. And subscribing to the service will not affect your broadband contract period either.

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Terms & Conditions - Home - One Year Free Internet

29 September 2023

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PressRelease

About Us > Resource > Newsroom

Time completes deal with DigitalBridge for the Asian expansion of its AIMS Data Centre Business

Time dotCom Berhad (“Time” or “the Group”) today announced the completion of its transaction...

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Support > Home > 2Gbps

Where is 2Gbps available?

2Gbps is currently only available in selected buildings in these locations: Klang Valley: – Ampang Hilir – Ara Damansara – Bandar Kinrara – Ba...

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Support > Home > Subscription > Coverage

Where is 2Gbps available?

2Gbps is currently only available in selected buildings in these locations: Klang Valley: – Ampang Hilir – Ara Damansara – Bandar Kinrara – Ba...

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Support > Business > Devices

How do I change my WiFi 6 (HG8145X6) device from working as a Optical Network Terminal (ONT) to a router/mesh node?

By default, the WiFi 6 (Huawei HG8145X6) device works as a wireless Optical Network Terminal (ONT) or a 2-in-1 device which combines router and Optica...

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PressRelease

About Us > Resource > Newsroom

Time partners with DigitalBridge to expand its AIMS Data Centre Business across Asia

Shah Alam, 22 November 2022 – TIME dotCom Berhad (“Time” or “the Group”) today announced ...

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PressRelease

About Us > Resource > Newsroom

TIME and Partners Level Up SMEs’ Digital Game

Shah Alam, 19 August 2022 – TIME dotCom Berhad (TIME) has partnered with leading digital solution...

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PressRelease

About Us > Resource > Newsroom

TIME, LGMS and Tecforte Sign MoU to Develop Cyber Security Solutions for Malaysia’s Digital Economy

Shah Alam, 02 July 2021 – TIME dotCom Bhd (TIME), LE Global Services Sdn Bhd (LGMS) and Tecforte ...

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Pakej MyKabel

14 April 2023

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Terms & Conditions - Complimentary WiFi

12 October 2022

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Loyalty Terms & Conditions

7 October 2022

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Home > 2Gbps

2Gbps

22 September 2022

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Business > Enterprise > 3Cs

3Cs

12 September 2022

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For Home Overview

29 August 2022

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Multicloud

16 June 2022

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Business Voice Lines

18 April 2022

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