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Support > Business > Devices

What happens if I need additional equipment?

Customers can purchase additional devices: WiFi 6 Router: RM299 (1 unit) WiFi 7 Router: RM399 (1 unit)

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Fibre for Landed Homes

10 July 2025

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Hyperlocal Ipoh

7 July 2025

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Support > Business > Subscription > Pricing & Contracts

What is the difference between the contract periods available?

0-month contract: Requires an RM1,200 upfront charge, no free bundle items (router/voice). 12-month contract: Includes additional RM66/month. 24-mont...

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Terms & Conditions - SME - New Subscriber Promotion – Online Exclusive (500Mbps & 1Gbps Plans)

24 February 2025

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Terms & Conditions - Home - One Year Free Broadband

20 November 2024

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Secure Broadband

2 May 2024

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Time Backup-as-a-Service

25 January 2024

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Support > Home > Subscription > Installation

Do I need to purchase any equipment?

We will supply an Optical Network Unit (ONU) with a WiFi router or a wireless Optical Network Terminal (ONT) plus installation services. You will only...

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Support > Home > Subscription > Installation

Do I need to pay for installation?

We provide complimentary basic cabling services from the locations outlined in the table below to the location you have designated for your equipment ...

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Support > Business > Devices

Do I need to pay for installation?

We provide basic cabling services of up to 20 metres from point-of-entry i.e. main door (6 metres from the socket for buildings with pre-laid fibre) t...

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PressRelease

About Us > Resource > Newsroom

Fortinet powers TIME dotCom’s vision for a secure and connected Malaysia

Telco provider leverages Fortinet’s best-in-class technology to introduce security-driven networki...

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Terms & Conditions - Complimentary WiFi

12 October 2022

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Loyalty Programme

7 October 2022

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