Found 149 result(s) for "36"
About Us > Career > Graduate Development Program
Graduate Development Program
6 March 2025
Learn MoreSupport > Home > Promotion > Hook Up and Earn Programme (HUAE) Referee
What happens to my RM50 referral bonus if I’m also enjoying other promo discounts at the same time?
Your other promo discounts will apply first. Any excess amount from your referral bonus will be carried forward to future bills with no expiration.
Learn MoreSupport > Home > Promotion > Hook Up and Earn Programme (HUAE) Referee
How do I know if the referral is successful?
You’ll get an email once your service has been activated. You can also go to the Hook Up and Earn page in Self Care to check the status of your refe...
Learn MoreSupport > Business > Promotion > (Expired) New Subscriber Promo – Online Exclusive (500Mbps & 1Gbps plans)
What if I terminate my subscription?
If you terminate your subscription before the end of your contract, the following will apply: Any discounts or promotions previously applied to your ...
Learn MoreTerms & Conditions - SME - New Subscriber Promotion – Online Exclusive (500Mbps & 1Gbps Plans)
24 February 2025
Learn MoreSupport > Home > Termination
Do I still need to pay for any additional charges after the termination?
Yes, you may have to if there are charges incurred during your termination notice period such as voice usage. They will appear on your final bill.
Learn MoreSupport > Home > Termination
Can I opt to pay the termination charges after my service is terminated?
Unfortunately no, you will need to pay for termination charges to proceed with the termination.
Learn MoreSupport > Home > Termination
Why do I need to pay an advance bill payment when there’s no outstanding at the moment?
The advance payment covers your bill during the termination notice period. Any excess amount will be refunded to you after the final bill is settled.
Learn MoreSupport > Home > Termination
How do I check my contract period?
You can see your contract period on your Self Care dashboard. Just log in to check.
Learn MoreSupport > Home > Termination
How do I request for termination?
Subscription Contract Tenure How to terminate? 24-month contract 0-19 months Log in to Self Care, select Manage Plan > Terminate Service...
Learn MoreSupport > Home > Devices
What will happen to my device(s) if I terminate my service?
The devices in your plan need to be returned to us. We’ll coordinate the return process with you. Failure to return the devices in good condition ma...
Learn MoreBusiness > Enterprise > Cloud > Time Cloud Services > Time Multi-platform Disaster Recovery-as-a-Service (DRaaS)
Time Multi-platform Disaster Recovery-as-a-Service (DRaaS)
12 December 2024
Learn MoreSupport > Business > Loyalty Upgrade
Can I upgrade my plan if I want something else?
Yes, you can! Just log in to Self Care and check it out.
Learn MoreSupport > Home > Termination
Can you refund to a non-Malaysian bank account?
Unfortunately, we are only able to refund to a Malaysian bank account. But you can chat with us or call us at 1800 18 1818 if you need help.
Learn MoreBusiness > Enterprise > Security > Managed Detection & Response (MDR)
Managed Detection & Response (MDR)
16 October 2024
Learn MoreSupport > Home > WiFi 7
What is WiFi 7?
WiFi 7 is the next generation of wireless technology, offering a significant leap in speed, capacity and stability compared to WiFi 6 – like a s...
Learn MoreBusiness > Enterprise > Security > Vulnerability Assessment
Vulnerability Assessment
12 June 2024
Learn MoreBusiness > Enterprise > Security > Privileged Access Management
Privileged Access Management
28 May 2024
Learn MoreSupport > Home > Subscription > Installation
How do I know if my house has prelaid fibre or not?
Typically, in a unit that has prelaid fibre, you’ll find a readily available fibre socket in your living area that you won’t find in a non...
Learn MoreSupport > Home > Termination
How do I calculate the remaining contractual period charges?
The early termination penalty (Termination Charges) of remaining contractual period is calculated based on the formula below: (Total Recurring Charges...
Learn MoreSupport > Home > Termination
Do I need to pay any charges if I terminate my service?
Yes, and it depends on your contract type and tenure. Please see the table below for further details: Contract Type ...
Learn MoreSupport > Home > Devices
What are the specifications of Time's mesh WiFi devices?
Model WiFi Specifications No of LAN ports Plan WiFi 7 router (HG8145B7N) BE3600 4 (3 usable ports when used as router) 24-month plan: ...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
Is Gig Speed Home available to me?
Gig Speed Home is exclusively available to Time Fibre Home 600Mbps and 1Gbps subscribers on a 24-month contract plan and selected buildings only. Clic...
Learn MoreSupport > Home > Promotion > New Subscriber Promo – Online Exclusive (200Mbps, 600Mbps, 1Gbps & 2Gbps)
If my first month's broadband subscription fee is free, why am I still being charged in my first bill?
Your first full month’s broadband fee is free. But your first bill may show: Prorated charges, for the period of use before your billing cycle ...
Learn MoreSupport > Home > Promotion > New Subscriber Promo (200Mbps & 600Mbps)
If my first month's broadband subscription fee is free, why am I still being charged in my first bill?
Your first full month’s broadband fee is free. But your first bill may show: Prorated charges, for the period of use before your billing cycle ...
Learn MoreAbout Us > Resource > Newsroom
Time sees continued growth in 1H 2023
TIME dotCom (Time or the Group) announced its results today for the six-month period under review en...
Learn MoreAbout Us > Resource > Newsroom
Time starts the year strong with sustained growth for Q1 2023
TIME dotCom (Time or the Group) today announced its financial results for another quarter of resilie...
Learn MoreAbout Us > Resource > Newsroom
Time completes deal with DigitalBridge for the Asian expansion of its AIMS Data Centre Business
Time dotCom Berhad (“Time” or “the Group”) today announced the completion of its transaction...
Learn MoreAbout Us > Resource > Newsroom
Time delivers solid FY2022 performance with growth across all customer segments
TIME dotCom (Time or the Group) recorded another solid performance for the financial year ended 31 D...
Learn MoreSupport > Home > Termination
Can I request to waive the early termination penalty if I’m relocating to an area that is not covered by Time?
We’re sorry that we will not be able to waive the early termination penalty (Termination Charges) as your contract is tied to the current location. ...
Learn MoreSupport > Home > Termination
Can I request for immediate termination?
Unfortunately, we require a notice period for service terminations, as detailed below: Subscription Notice period 24-month contract 30 calendar ...
Learn MoreSupport > Home > Plans > Voice Plans
Does Time offer free calls to Crisis Preparedness and Response Centre (CPRC) and other Health Authority lines?
Yes. Calls to the following numbers are free of charge 03-88882010 National Operations Management Centre 03-88810200 Crises Preparedness and Res...
Learn MoreSupport > Home > Subscription > Coverage
Why is 2Gbps only available in selected locations?
Launching 2Gbps means that we have to upgrade our existing infrastructure to accommodate the new speed. We have identified TIME-ready buildings in var...
Learn MoreSupport > Home > Promotion > Time Rewards
Why was I not able to grab the reward from Self Care?
Time Rewards is now available exclusively on Time Internet App. If you do not have the app yet, fret not. Simply download and install the app from:
Learn MoreSupport > Home > Promotion > Time Rewards
My reward voucher was not accepted or redeemable at the participating merchant’s outlet. What should I do?
Please talk to us via Live Chat and we’ll figure it out together.
Learn MoreSupport > Home > Promotion > Time Rewards
Can I transfer my reward to someone else?
The reward claimed is non-transferable. You are required to present your reward voucher at participating merchant’s outlet for redemption and valida...
Learn MoreSupport > Home > Promotion > Time Rewards
When will the rewards be up for grab?
The rewards are always available on the Time Fibre Home app.
Learn MoreSupport > Home > Promotion > Time Rewards
Am I eligible to participate in Time Rewards programme?
You will need to be an active Time Fibre Home subscriber with the Time Fibre Home App to be eligible to participate in Time Rewards. Download and inst...
Learn MoreSupport > Home > Promotion > Time Rewards
How does Time Rewards work?
Log in to the Time Fibre Home app or our Self Care portal to grab your reward. Rewards are available for all customers and are unlimited. Once the rew...
Learn MoreSupport > Home > Promotion > Time Rewards
What is Time Rewards?
Time Rewards is our way of rewarding and thanking you for staying with us, with rewards up for grabs via the Time Fibre Home app & Self Care port...
Learn MoreSupport > Business > Subscription > General Information
How do I subscribe to Time Fibre Business?
Drop your details here and we’ll get in touch with you. Alternatively, you may subscribe via a Time authorised dealer.
Learn MoreAbout Us > Resource > Newsroom
Rebate Makes Time’s 100Mbps Pakej MyKabel More Affordable at RM69
Time welcomes Pakej Perpaduan Fixed Internet Broadband 100Mbps Pakej MyKabel to be made available t...
Learn MoreAbout Us > Resource > Newsroom
Time’s 9M 2022 Growth Remains Resilient
Shah Alam, 28 November 2022 – TIME dotCom (Time or the Group) announced its financial results for...
Learn MoreAbout Us > Resource > Newsroom
Time partners with DigitalBridge to expand its AIMS Data Centre Business across Asia
Shah Alam, 22 November 2022 – TIME dotCom Berhad (“Time” or “the Group”) today announced ...
Learn MoreAbout Us > Resource > Newsroom
2x the Speed. 2x the Fun. 2Gbps has Landed.
Shah Alam, 6 October 2022 – There’s a brand-new Internet plan in town and it’ll blow your soc...
Learn MoreAbout Us > Resource > Newsroom
Data and Data Centre Demand Drives TIME’s Full Year Performance
Shah Alam, 26 February 2018 – TIME dotCom Berhad (“TIME” or “the Group”) benefited from co...
Learn MoreAbout Us > Resource > Newsroom
Fortinet powers TIME dotCom’s vision for a secure and connected Malaysia
Telco provider leverages Fortinet’s best-in-class technology to introduce security-driven networki...
Learn MoreAbout Us > Resource > Newsroom
Resilient demand contributes to TIME's Q1 2022 results
Shah Alam, 30 May 2022 –TIME dotCom (TIME or the Group) announced its results for the quarter ende...
Learn MoreAbout Us > Resource > Newsroom
Resilient demand sustains growth for FY2021
Shah Alam, 25 February 2022 – TIME dotCom (TIME or the Group) posted its results for the financia...
Learn MoreAbout Us > Resource > Newsroom
Resilient Growth Recorded in Q1 2020
Shah Alam, 28 May 2020 – TIME dotCom Berhad (“TIME” or “the Group”) recorded consolidated...
Learn MoreAbout Us > Resource > Newsroom
TIME And Huawei Launch TIME CLOUD NFVI Solution
Shah Alam, 7 May 2018 – TIME dotCom (“TIME”) has paired up with Huawei to launch the TIME CLO...
Learn MoreAbout Us > Resource > Newsroom
TIME and Partners Level Up SMEs’ Digital Game
Shah Alam, 19 August 2022 – TIME dotCom Berhad (TIME) has partnered with leading digital solution...
Learn MoreAbout Us > Resource > Newsroom
TIME Continues Growth Momentum in 1H 2021
Shah Alam, 27 August 2021 – TIME dotCom (“TIME” or the “Group”) posted consolidated Group...
Learn MoreAbout Us > Resource > Newsroom
TIME Delivers Group Revenue of RM983 million in FY2018
Shah Alam, 28 February 2019 – TIME dotCom Berhad (“TIME” or “the Group”) recorded a conso...
Learn MoreAbout Us > Resource > Newsroom
TIME Delivers Resilient Results for 9M 2021
Shah Alam, 26 November 2021 – TIME dotCom (TIME or the Group) announced its financial results for...
Learn MoreAbout Us > Resource > Newsroom
TIME Delivers Resilient Results in 1H 2020
Shah Alam, 21 August 2020 – TIME dotCom Berhad (“TIME” or “the Group”) announced its fina...
Learn MoreAbout Us > Resource > Newsroom
TIME Delivers Solid 9M 2019 Results
Shah Alam, 29 November 2019 – For the nine month period ended 30 September 2019 (9M 2019), TIME d...
Learn MoreAbout Us > Resource > Newsroom
TIME Delivers Solid Growth in 1H 2022
Shah Alam, 29 August 2022 – TIME dotCom (TIME or the Group) today announced its results for the pe...
Learn MoreAbout Us > Resource > Newsroom
TIME Deploys Cutting-Edge Coriant 200G DWDM Platform
Shah Alam, 25 May 2018 – TIME dotCom (“TIME”) has deployed a new 200G Dense Wavelength Divisi...
Learn MoreAbout Us > Resource > Newsroom
TIME First in Malaysia to be MEF 3.0 LSO Sonata-certified
Shah Alam, 8 July 2021 – TIME dotCom (TIME) announced today that it has become the first in Malay...
Learn MoreAbout Us > Resource > Newsroom
TIME First in Southeast Asia to be MEF 3.0 SD-WAN Certified
Shah Alam, 27 January 2022 – TIME dotCom (TIME) announced that it has become the first telecommuni...
Learn MoreAbout Us > Resource > Newsroom
TIME First Telco In Malaysia To Achieve MEF 3.0 Certification
TIME puts Malaysia on the world map by earning this important recognition for delivering consistent,...
Learn MoreAbout Us > Resource > Newsroom
TIME First Telco In Malaysia To Launch IBM Powered Chatbot
Shah Alam, 15 SEPTEMBER 2018 – TIME dotCom (“TIME”) is the first telco in Malaysia to leverag...
Learn MoreAbout Us > Resource > Newsroom
TIME Keeps Malaysians Connected Through It All
Shah Alam, 9 October 2020 – TIME dotCom Berhad (“TIME”) has been ranked as Malaysia’s Most ...
Learn MoreAbout Us > Resource > Newsroom
TIME launches OmniMesh for the ultimate indoor Internet experience
Shah Alam, 9 December 2020 – TIME dotCom Berhad (“TIME”) today unveiled OmniMesh, a home WiFi...
Learn MoreAbout Us > Resource > Newsroom
TIME, LGMS and Tecforte Sign MoU to Develop Cyber Security Solutions for Malaysia’s Digital Economy
Shah Alam, 02 July 2021 – TIME dotCom Bhd (TIME), LE Global Services Sdn Bhd (LGMS) and Tecforte ...
Learn MoreAbout Us > Resource > Newsroom
TIME Makes Major Push Into Cloud Computing Via AVM Cloud Acquisition
Shah Alam, 7 January 2021 – TIME dotCom Berhad, an ASEAN-based telecommunications business, has a...
Learn MoreAbout Us > Resource > Newsroom
Time Now Offers Private Connectivity in Malaysia to AWS Direct Connect
TIME Cloud Interconnect Direct provides a private connection to AWS that bypasses the Internet for m...
Learn MoreAbout Us > Resource > Newsroom
TIME now offers private connectivity to Alibaba Cloud Express Connect in Malaysia
Shah Alam, 6 September 2022 – TIME dotCom [“TIME”] today announced their partnership with Alib...
Learn MoreAbout Us > Resource > Newsroom
TIME Offers One Of Malaysia’s First Private Connections To Microsoft Azure
Shah Alam, 20 DECEMBER 2018 – TIME dotCom (“TIME”) recently launched TIME Cloud Interconnect ...
Learn MoreAbout Us > Resource > Newsroom
TIME Now Offers Private Connectivity to Google Cloud in Malaysia with TIME Cloud Interconnect Direct
Shah Alam, 18 SEPT 2019 – TIME dotCom (“TIME”) today announced support for Google Cloud’s P...
Learn MoreAbout Us > Resource > Newsroom
TIME Posts Healthy Revenue Growth Driven by Wholesale and Retail Contribution
Shah Alam, 28 February 2020 – TIME dotCom Berhad (“TIME” or “the Group”) closed the finan...
Learn MoreAbout Us > Resource > Newsroom
TIME Posts Resilient Growth for Q1 2021
Shah Alam, 26 February 2021 – TIME dotCom Berhad (“TIME” or “the Group”) recorded a conso...
Learn MoreAbout Us > Resource > Newsroom
TIME Posts Revenue Growth of 17.7%
Shah Alam, 27 November 2018 – TIME dotCom Berhad (“TIME” or “the Group”) has posted its r...
Learn MoreAbout Us > Resource > Newsroom
TIME Records Sustained Growth for FY2020
Shah Alam, 26 February 2021 – TIME dotCom Berhad (“TIME” or “the Group”) recorded a conso...
Learn MoreAbout Us > Resource > Newsroom
TIME Revenue Grows 10.6% in 1H 2018
Shah Alam, 28 August 2018 – TIME dotCom Berhad (“TIME” or “the Group”) posted its 1H 2018...
Learn MoreAbout Us > Resource > Newsroom
TIME Stays On Track In Q1 2019
Shah Alam, 24 May 2019 – TIME dotCom Berhad (“TIME” or “the Group”) posted consolidated G...
Learn MoreAbout Us > Resource > Newsroom
TIME Sustains Growth in 1Q 2018
Shah Alam, 31 May 2018 – TIME dotCom Berhad (“TIME” or “the Group”) announced its financi...
Learn MoreAbout Us > Resource > Newsroom
TIME Sustains Growth in 9M 2020
Shah Alam, 26 November 2020 – TIME dotCom Berhad (“TIME” or “the Group”) has announced it...
Learn MoreAbout Us > Resource > Newsroom
TIME sustains growth momentum in 1H 2019
Shah Alam, 27 August 2019 – TIME dotCom Berhad (“TIME” or “the Group”) recorded revenue o...
Learn MoreAbout Us > Resource > Newsroom
time-wins-ookla®-speedtest®-award-for-fastest-fixed-network
Shah Alam, 27 FEBRUARY 2019 – Based on the analysis of over 12 million consumer-initiated tests, ...
Learn MoreFAQ Archives
Support Archives FAQ Archives Time Fibre Home Promo: Loyalty Programme (27 March 2024 – 26 Jun...
Learn MoreAbout Reference Access Offer
REFERENCE ACCESS OFFER Pursuant to Clause 5.3.4 of the Commission Determination on the Mandatory Sta...
Learn MoreAbout Us > Investor Relations > Company Information
Investor Relations - Company Information
6 October 2022
Learn MoreAbout Us > Investor Relations > General Meetings
Investor Relations - General Meetings
6 October 2022
Learn MoreAbout Us > Investor Relations > Reports & Presentations
Investor Relations - Reports & Presentations
5 October 2022
Learn MoreAbout Us > Investor Relations > Announcements
Investor Relations - Announcements
4 October 2022
Learn MoreAbout Us > Investor Relations > Financials
Investor Relations - Financials
4 October 2022
Learn MoreBusiness > Enterprise > Security > Web Application Firewall
Web Application Firewall
2 October 2022
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