User Terms and Conditions

  1. TIME Kontact SMS & Missed Callback permits the customer to make call such as International Direct Dialing (IDD), Subscriber Trunk Dialing (STD) and Mobile calls to almost anywhere in the world through most touch-tones phones.
  2. Each card is uniquely numbered for personal use by the customer. To avoid any misuse of the card by another party, do not disclose the PIN number to others. TIME dotCom is not responsible for any card damage, loss, theft, misuse of the card or other difficulties arising there from.
  3. Every card has an expiry date stipulated at the front portion of the card. The card is valid for twelve (12) months from the date of first successful activation. TIME dotCom will not refund any residual or portion of the card value that has not been utilized either before or after the expiry date.
  4. All STD, IDD and mobile calls made on TIME Kontact SMS & Missed Callback cards shall be charged at TIME Kontact SMS & Missed Callback rates.
  5. The total call value on the card is in Ringgit Malaysia (RM). All call charges are subject to change from time to time.
  6. Cards sold are non-returnable unless damaged at the time of purchase. In such an event, customers are only allowed to exchange the damaged card with a new card and there shall be no cash refund.
  7. TIME dotCom reserves the absolute right without any prior notice to:
    - change the expiry date on the card from time to time
    - abolish or terminate the card usage after it is sold to customer
    - abolish, clarify, add or amend part or all of any telephony or call feature related to the card usage; and
    - amend, vary or change any terms and conditions stipulated herein.
  8. Any dispute arising from the card usage will be decided according to Malaysian Law.
  9. Utilization of the card shall reflect the customer's acceptance of the condition herein.
  10. TIME dotCom shall not be liable for any loss or damage which may be occasioned through the interruption or loss of use of the services from by any cause whatsoever and shall make every effort to restore the services as soon as reasonably possible.
  11. All call rates are inclusive of 5% Government tax.
 TIME Kontact SMS & Missed Callback Service FAQs