Terms & Conditions

  1. Definitions
    "We", "Our" or "Us" means TT dotCom Sdn Bhd
    "You, "Your" and "Chairperson" means the Customer
    "Agreement" means the agreement for Service made between You and Us in accordance with these terms and conditions
    "Application" means Your duly completed application form for registration to subscribe for the Service, the form and content of which are set out herein and constitutes part of these terms and conditions.
    "Service" means the TIME Conference Service for audio calls
    "Conference Activation Date" means in respect of the Service the first day of the provision by Us of each of the Service as subscribed by You.
    "Conference Access Number" means the identification number/s given to You by Us to access the Service.
    "Code" means a set of numeric / alphabets given to You for the purpose of having access to the Service which shall include (i) Chairperson's Code and (ii) Participant's Code.
    "Charges" means the fees, prices and rates payable by You to Us for the provision by Us of the Service
    "Participants" means any third parties connected to the Service
  2. Effective Date of Agreements
    This Agreement commences as from the date of the Application is accepted by Us but shall terminate automatically if We are unable due to reasons beyond Our control to connect Our network to the Service.
  3. Our Obligations
    We will :
    a) provide You with the Code. The Code is private and confidential. You shall ensure that the Code is strictly use by authorized participants.
    b) use Our best endeavours to provide customer support 24 hours, 7 days a weeks, via our dedicated Customer Service Center number supplied to You; and
    c) provide You with Our official monthly bill statement for the Service provided by Us to You accordingly.
  4. Your Obligations
    We will :
    a) pay for all the Service Charges incurred by You as stated in the official monthly bill statement;
    b) not commit any illegal and/ or immoral acts when using the Service;
    c) use the Code(s) within the period stipulated in the Application from the Effective Date. If You fail to use the Code(s) within the stipulated period the Service will automatically be terminated.
    d) not perform any acts or expose Our Service in breach of any of the provisions of this Agreement and /or any relevant Acts including the Communications and Multimedia Act 1998.
  5. Payment
    5.1 You shall pay Us the full amount incurred by You as reflected in the official monthly bill statement and for all Charges whatsoever occasioned by the use of the Service irrespective of whether such charges and/ or usage of the Service were authorized by You or otherwise, or had arisen from any other causes whatsoever.
    5.2 All payments to Us must be paid by the due date stated on the official monthly bill statement(s) mailed to You.
    5.3 We reserve Our right to charge interest on any outstanding payments which exceed the due date at the rate of 8 % per annum or at such other rate as may be advised to you in writing from time to time and You shall continue to be liable to pay such amounts, including any accrued interest thereon.
    5.4 In any proceedings between You and Us any certificate issued by Us as to the monies for the time being due and owing to Us from You in connection with the Service shall be conclusive evidence of proof that the amount appearing therein is due and owing and payable by You to Us. If any amount outstanding shall be required to be recovered by Us through the process of the law You shall be responsible for the payment of all fees and expenses including solicitors fee (on a client and solicitor basis) as may be incurred by Us.
  6. Termination of Service

    We may, without prejudice to any other rights or remedies accruing or accrued to it and notwithstanding the waiver of any previous breach, suspend or disconnect the provision of any of the Service if:

    a. the charges, fees, costs, rentals or any other monies payable under this Agreement shall be in arrears and/ or unpaid at any time after becoming due; or
    b. You fail to make the payment of such Deposit, if and when required by Us; or
    c. You shall be adjudged bankrupt or if a receiving order is made against You or You make any composition or arrangements with or assignment for the benefit of Your creditors or have a winding up petition presented against You or have a receiver appointed over Your assets; or
    d. You fail to observe any of the requirements particularly in relation to the Service and any other terms and conditions stipulated in this Agreement
  7. Deposit (if any)
    7.1 We reserve Our right to charge You any deposit for the provision of the Service.
    7.2 We reserve the right to set-off Your Deposit against Your outstanding amount as specified in the official monthly bill statement.
  8. Stamp Duty/Taxes
    8.1 Where applicable, the stamp duty payable on this Agreement shall be paid by You.
    8.2 Where applicable, you shall be responsible for any Service Tax or any other taxes imposed by the Government.
  9. Assignment

    Except with Our prior written consent, You shall not assign or in any way transfer the rights and obligations or any benefits or interest under Agreement.

  10. Waiver

    Any failure, delay or neglect by Us in enforcing any of the terms or conditions of this Agreement shall not operate as a waiver of any of Our rights or as effecting the validity of the whole or any part of this Agreement.

  11. Limitation As to Liability
    11.1 We shall not be liable for any losses or damages sustained by reason of any disclosure, inadvertent or otherwise of any information concerning Your account or for any disclosure required to be made pursuant to law or court order. Further We shall not be liable for any error, omission or inaccuracy with respect to any information disclosed.
    11.2 We shall not be liable for any losses or damages which may be occasioned through the interruption or loss of use of the Service from any cause whatsoever, but in case of such interruption or loss of use of the service and unless specified otherwise, We shall make every effort to restore the Service as soon as reasonably practicable.
  12. Code(s) Replacement
    12.1 If you request from Us for a replacement of any of the Code/s (for any reasons whatsoever), We reserve the right to change the existing Code(s) and/or any other Conference Access Number, if any. You will be notified of the changes.
    12.2 We also reserve the right to change any of the Code(s) or any other Conference Access Number, if any, for any reason whatsoever and will notify the changes to you.
  13. General
    13.1 We will not be responsible to You or any third parties for any losses (whether direct or indirect or consequential loss), damages, breach, costs or expenses arising from any failure which may be directly or indirectly related to the Service and/ or equipment (if any) provided to You.
    13.2 This Agreement shall be governed by and construed in all respects in accordance with the laws of Malaysia and You irrevocably submits to the jurisdiction of the Courts in Malaysia at such venue as designated by Us and waives any objection to the proceedings in such Courts.
    13.3 You agree that We may from time to time by giving prior written notice to You in the mode and manner as provided for in Clause 14.1 vary, add to or amend any of the terms and conditions contained in this Agreement.
    13.4 We shall also have right to vary any applicable charges for the Service and make any alterations or modifications of the Service at any time We consider necessary for the proper and efficient functioning of Our Services. Provided always that any such alteration or modification shall not adversely affect the quality of the Service and You shall be bound to observe and comply with any such variation, additional or amendment.
  14. Notice
    14.1 The service of any notice and/ or statement of account and/ or official monthly bill statement(s) and / or correspondence and/ or other form of communication from Us to You may be effected by forwarding a copy of the same by post to Your last known address as stated in the Application or to such other address as may be notified by You to Us from time-to-time in the form and manner as provided for in Clause 14.2 herein and shall be deemed to have been served on you at the time of posting of the aforesaid notice and/ or statement of account and/ or official monthly bill statement(s) and/or correspondence and/or other form of communication. Any failure on Your part to notify any changes of address resulting in the delay or return of any notice and/ or statement of account and/ or official monthly bill statement(s) and/ or correspondence and/ or other form of communication from Us to You shall not prejudice Our rights and entitlement under this Agreement.
    14.2 The service of any notice(s) and/ or other form(s) of communication from You to Us may be effected by forwarding a copy of the same by A.R Registration post to Our principal place of business as stated in the Application and shall be deemed to have been served on Us upon Our receipt of the aforesaid notice(s) and/ or other form(s) of communication.
    14.3 The service of any notice and/or legal process in respect of any claim arising out of or in connection with this Agreement on You may be effected by forwarding a copy of the same by post to Your last known address as stated in the Application or to such other addresses as may be notified by You to Us from time to time in the form and manner as provided for in Clause 14.2 herein and the notice and/ or legal process shall be deemed to have been served on You at the time of the posting of the same.
 
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