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It's amazing what you can do here.
At TIME dotCom Berhad, we are extremely proud of our people. We are seeking people whose ideas can make a difference, individuals who thrive on the opportunity to think creatively and be empowered to deliver. We offer exciting careers for the best and brightest minds in the industry.
If you wish to explore exciting opportunities, you have found the perfect place to start. You can meet people, learn about our businesses and more importantly our core values. If you're ready to discover your full potential and passionately believe in technology, we invite you to explore a career with TIME dotCom Berhad. It's amazing what you can do here.
Send us your complete resume together with your passport-sized photo to recruitment@time.com.my, or by mail to:
TIME dotCom Berhad
People Division, Level 2B
No.14 Jalan Majistret U1/26,
Hicom Glenmarie Industrial Park,
40150 Shah Alam, Selangor Darul Ehsan.
Vacancies:
Responsibilities:
- Manage/maintain the company's compliance with relevant laws and regulation.
- Identify/evaluate legal issues arising from commitments made by the company and advise/formulate resolution for the same.
- Assist the superior in preparing and vetting of all legal documentations of the company.
- Assist in conducting the necessary application/submission to the relevant authority but not limited to licensing requirement/corporate governance.
- Assist in ensuring observance of Corporate Governance.
Requirements:
- Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Law or equivalent.
- Required language(s): Bahasa Malaysia, English
- At least 3 - 4 years of working experience in general corporate law with exposure to drafting and review of legal contracts.
- Work exposure in telecommunications industry is a MUST.
- Excellent communication and interpersonal skills to interact well with people at all levels.
- Applicants must be willing to work in Glenmarie,Shah Alam.
- Preferably Senior Executives specializing in Law/Legal Services or equivalent.
- Full-Time positions available.
Analyst-Enterprise Application
Responsibilities:
Enterprise Application and support scope:
- SAP (general trouble-shooting, modification, and application issue),
- HRMS (general trouble-shooting e-payrol, e-profile issue, and application issue)
- BPM - Business Process Management (process improvement, general trouble-shooting, modification, and application issue),
- ERP (system improvement, general trouble-shooting, modification, and application issue),
- Attend respond and resolve all Enterprise Application problems via Service Desk System, email, phone call (problem resolution – PR)
- Change Request (CR) to be attended and resolved within the SLA’s, any issue on the resolution is to be followed up via email.
Requirements:
- Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
- At least 3 year(s) of working experience in the related field is required for this position.
- Applicants must be willing to work in Glenmarie,Shah Alam.
- Preferably Junior Executives specializing in IT/Computer - Software or equivalent.
- 3 Full-Time positions available.
- Exposure in application development or support for HRMS, ERP, SAP, BPM
- Experience in Telco business and operation and familiar with SDLC and project implementation methodology is an advantage
- Technical skills in SQL, UNIX, Java, Open source languages, MS office Application (MS Outlook, Project, Excel)
Responsibilities:
- Experience in Customer Service and Call Centre environment, preferably in a telecommunication business and have first level troubleshooting knowledge for Broadband.
Requirements:
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
- At least 1-2 year(s) of working experience in the related field is required for this position.
- Preferably Junior Executives specializing in Customer Service or equivalent. Job role in Call Centre Executive or equivalent.
- Full-Time and Contract position available.
- Able to work on a 24 hours shift rotation basis
- Great personality, patient and possess professional work ethics
- Customer and Achievement Oriented
- Good Communication skill - verbal and written skills, in English and Bahasa Malaysia
- Good listening skills and articulate in resolving problems over the phone
- Good teamwork spirit
- Applicants should be Malaysian citizens or hold relevant residence status.
- Required language(s): Bahasa Malaysia, English
Engineer/Senior Engineer, Service Operations Center
Responsibilities:
- Perform day to day network/service surveillance and fault management for TIME's network products and services, including but not limited to Internet broadband services, DNS, Multiprotocol Label Switching (MPLS), and MPLS Virtual Private Network (MPLS VPN) services, PSTN and etc
- Interface with customers to expedite service recovery, as well as to communicate service changes and improvements.
- As 2nd level support to Customer Service Department for all technical resolution.
- Able to work in 24*7 shift environment.
- Responsible for problem/incident management, tracking of all issues, escalation, and reporting
Requirements:
- Posses at least a Degree in Computer Science/Engineering/Information Technology or its equivalent. Possessing industry certifications (CCNP/JNCIS and above) is an advantage
- Have a strong passion in IP, transmission networking, as well as have the drive and energy to pursue a career in this field.
- Have good interpersonal and communication skills.
- Someone is customer and service oriented
- A self-starter who is able to work independently, as well as in a team
- Fresh graduates with good academy result are encourage to apply
- Required language(s): Bahasa Malaysia, English
- Applicants must be willing to work in Glenmarie,Shah Alam.
- Full-Time positions available.
Principal Engineer, 3rd Level Support
Responsibilities:
- Perform day to day network monitoring and fault management for TIME's network products and services, including but not limited to Internet broadband services, DNS, Multiprotocol Label Switching (MPLS), and MPLS Virtual Private Network (MPLS VPN) services.
- Provide Level 3 technical support for Operation Centre on problem resolution.
- Interface with customers to expedite service recovery, as well as to communicate service changes and improvements.
- Liaise, coordinate, and be involved with the projects on service improvement and optimization.
- Review, revise and recommend Standard Operation Procedures to optimize operations efficiency.
- Conduct trainings and knowledge transfers to Operations Centre staffs.
Requirements:
The ideal candidate should:
- Posses at least a Degree in Computer Science/Engineering/Information Technology or its equivalent. Possessing industry certifications (CCNP/JNCIS and above) is an MUST.
- Posses strong knowledge on the following:
- TCP/IP and routing protocols such as OSPF and BGP, with at least one year of hands on experience. Experience in MPLS and MPLS VPN is an advantage. Data communication equipments across multiple platforms (Cisco, Juniper, Huawei etc.).Network Management Systems (MRTG, Cflow, Syslog, etc.). Firewalls, AAA, UNIX and other Internet applications (DNS, Email protocols, VoIP, etc.).
- Required language(s): Bahasa Malaysia, English
- Have a strong passion in networking, as well as have the drive and energy to pursue a career in this field.
- Have good interpersonal and communication skills.
- Someone whom is customer and service oriented
- A self-starter who is able to work independently, as well as in a team.
- At least 5 year(s) of working experience in the related field is required for this position.
- Applicants must be willing to work in Glenmarie,Shah Alam.
- Preferably Senior Executives specializing in Engineering - Electronics/Communication or equivalent.
- Full-Time positions available.
Responsibilities:
- Provide 1st level support & programming services to Telco OSS/BSS applications and to resolve daily application related operational issues.
- Troubleshoot, fix and test application issues and follow up with users to ensure its resolution
- Update/configure/develop/test OSS/BSS applicaton change requests and access right change requests
- Analyse technical requirement, design, build, test and rollout of change requests or small projects
- Develop test plans and scripts
- Assist in liaison with vendors on OSS/BSS related application support services and system maintenance
Requirements:
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Computer Science/Information Technology or equivalent.
- Preferably 2-3 years working experience in IT field, with min 1 year experience in Programming/Issue/Change Mgmt & min 1 year experience in OSS/BSS related solution
- Good technical skill with attention to details especially on programming
- Excellent in system development life cycle and application development specialized in n-tier and Unix/Linux environment
- Experience in PLSQL, C/C++, Power Builder, JAVA or ASP programming, web designing and LAMP Architecture is desired.
- Required language(s): Bahasa Malaysia, English
- Preferably Junior Executives specializing in IT/Computer - Software or equivalent. Job role in System Analyst or equivalent.
- Full-Time positions available.
- Applicants should be Malaysian citizens or hold relevant residence status.
All positions are based at Glenmarie, Shah Alam.
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